ABSTRAK Indonesia sebagai negara dengan posisi skill intensive, perlu memperhatikan
pengelolaan perguruan tinggi. Standardisasi dan pengembangan proses pendidikan
di perguruan tinggi sangatlah penting. Hal tersebut dapat diwujudkan melalui
implementasi total quality management. Langkah awal menyukseskan total
quality management perguruan tinggi adalah prinsip 5-S dan ISO 9000. Banyak
kesamaan antara persyaratan standard sistem manajemen mutu ISO 9001 dengan
prinsip 5-S. Dengan demikian, integrasi kedua sistem tersebut di perguruan tinggi
sangat potensial untuk dilakukan. Penelitian ini dilakukan pada perguruan tinggi
Program Diploma Institut Pertanian Bogor. Implementasi integrasi prinsip 5-S
dengan persyaratan ISO 9001:2008 menggunakan metode Analytical Hierarchy
Process, Crosstabulation-Correlation, serta Importance Performance Analysis.
Hasil penelitian ini adalah tingkat kepentingan (prioritas) prinsip 5-S pada
persyaratan ISO 9001:2008, kemudian diketahui juga keeratan hubungan (nilai
korelasi) antara masing-masing prinsip 5-S dengan persyaratan ISO 9001:2008,
dan selanjutnya mengetahui hasil evaluasi kinerja implementasi integrasi sistem
tersebut di perguruan tinggi.
ABSTRACTIndonesia as a country with intensive skill positions, needs to pay attention to the
management of colleges. Standardization and development of higher education
process are very important. This can be achieved through the implementation of
total quality management. The initial step to achieve total quality management in
higher education is the principle of 5-S and ISO 9000. There are a lot of
similarities between the requirements of the quality management systems standard
of ISO 9001 and 5-S principles. Thus, the integration of both systems in higher
education is very potential to be implemented. This research was conducted at
college Diploma Programme, Bogor Agricultural University. The implementation
of 5-S principle integration with the requirements of ISO 9001:2008 used
Analytical Hierarchy Process, Crosstabulation-Correlation and Importance
Performance Analysis. The results of this research shows the importance level
(priority) of 5-S principles on ISO 9001:2008 requirements. It is also found out
that there is close relationship (correlation value) between each 5-S principle and
ISO 9001:2008 requirements, and the results of the performance evaluation of the
implementation of the integration system in college.
T42023-Fany Apriliani.pdf :: Unduh