Study raised the issue of inclusive service provision of public services that should be
enjoyed all walks of life, including the people who need specialized service such as the disabled
(disable), the aging society, pregnant women and children. Yet the provision of an accessible service for all citizens (inclusive) in the public service sector to date has yet to be top priority for the
govemment. It can be seen from various public facilities are available, such as the various means of
transport; public transportation terminals, traflic signs, and street beacon, or the fords and-toilet
public toilet. Everything is not fully equipped with access for the physically disabled community
and other special gala community. Eforts toward an inclusive service should be implemented in a
holistic (whole) ranging from aspects of policy, management of aspects, infrastructure, and cultural
aspects.
