UI - Tesis Membership :: Kembali

UI - Tesis Membership :: Kembali

Analisis ekuitas merek pelumas: studi kasus Shell Helix HX3 = Brand equity analysis of lubricants: case study Shell Helix HX3 / Annisa Chandra

Annisa Chandra; Aswin Dewanto Hadisumarto, supervisor; Rizal Edy Halim; Rambat Lupiyoadi, examiner ([Publisher not identified] , 2015)

 Abstrak

[ABSTRAK
Ekuitas merek merupakan serangkaian aset dan kewajiban merek yang terkait
dengan sebuah merek, nama dan simbolnya, yang menambah atau mengurangi
nilai yang diberikan sebuah produk atau jasa kepada perusahaan atau pelanggan
perusahaan tersebut. Penelitian ini membahas tentang pengaruh elemen-elemen
utama ekuitas merek, yaitu persepsi kualitas, kesadaran merek, asosiasi merek,
dan loyalitas merek, dalam membangun ekuitas merek Shell Helix HX3. Hasil
penelitian menunjukkan bahwa hanya loyalitas merek yang memiliki pengaruh
positif yang signifikan terhadap ekuitas merek Shell Helix HX3. Dengan
demikian, sebaiknya Shell Indonesia terus meningkatkan aktivitas komunikasi
pemasaran terpadu secara terencana dan berkelanjutan untuk meningkatkan
loyalitas merek dan selanjutnya ekuitas merek Shell Helix HX3.

ABSTRACT
Brand equity is a set of assets (and liabilities) linked to a brand's name and
symbol that adds to (or subtracts from) the value provided by a product or service
to a firm and/or that firm's customers. This study discusses the influence of the
main elements of brand equity, including perceived quality, brand awareness,
brand association, and brand loyalty, in building brand equity of Shell Helix HX3.
The results showed that the only element that has a significant positive effect on
brand equity of Shell Helix HX3 was brand loyalty. Thus, Shell Indonesia should
continue to improve the integrated marketing communications activities in a
planned and sustainable manner to increase brand loyalty and subsequently
brand equity of Shell Helix HX3, Brand equity is a set of assets (and liabilities) linked to a brand's name and
symbol that adds to (or subtracts from) the value provided by a product or service
to a firm and/or that firm's customers. This study discusses the influence of the
main elements of brand equity, including perceived quality, brand awareness,
brand association, and brand loyalty, in building brand equity of Shell Helix HX3.
The results showed that the only element that has a significant positive effect on
brand equity of Shell Helix HX3 was brand loyalty. Thus, Shell Indonesia should
continue to improve the integrated marketing communications activities in a
planned and sustainable manner to increase brand loyalty and subsequently
brand equity of Shell Helix HX3]

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 Metadata

Jenis Koleksi : UI - Tesis Membership
No. Panggil : T-Pdf
Entri utama-Nama orang :
Entri tambahan-Nama orang :
Entri tambahan-Nama badan :
Program Studi :
Subjek :
Penerbitan : [Place of publication not identified]: [Publisher not identified], 2015
Bahasa : ind
Sumber Pengatalogan : LibUI ind rda
Tipe Konten : text
Tipe Media : computer
Tipe Carrier : online resource
Deskripsi Fisik : xvi, 151 pages : illustration ; 28 cm + appendix
Naskah Ringkas :
Lembaga Pemilik : Universitas Indonesia
Lokasi : Perpustakaan UI, Lantai 3
  • Ketersediaan
  • Ulasan
  • Sampul
No. Panggil No. Barkod Ketersediaan
T-Pdf 15-17-236051604 TERSEDIA
Ulasan:
Tidak ada ulasan pada koleksi ini: 20415763
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