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Customer service management: teams & quality

Karl Albrecht ([American Society for Training and Development Press;, ], 2001)

 Abstrak

This issue explains that service management is a total organizational approach that makes customer-perceived value the driving force of a business. Inside you will find models and guidelines that help move an organization toward a customer-focused orientation.

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Jenis Koleksi : eBooks
No. Panggil : e20435505
Entri utama-Nama orang :
Subjek :
Penerbitan : Alexandria, VA: [American Society for Training and Development Press;, ], 2001
Sumber Pengatalogan: LibUI eng rda
Tipe Konten: text
Tipe Media: computer
Tipe Pembawa: online resources
Deskripsi Fisik: 16 pages : illustration
Tautan: http://portal.igpublish.com/iglibrary/search/ASTDB0000280.main.html?19
Lembaga Pemilik:
Lokasi:
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No. Panggil No. Barkod Ketersediaan
e20435505 02-17-583097507 TERSEDIA
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Tidak ada ulasan pada koleksi ini: 20435505
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