ABSTRAKBanyak strategi telah dilakukan oleh perusahaan sebagai cara untuk
meningkatkan respon konsumen terhadap suatu produk, salah satunya dengan
menggunakan Caused-related Marketing (CRM). Penelitian ini bertujuan untuk
mengungkapkan apakah terdapat pengaruh yang signifikan dari perceived fit, tipe
produk dan brand familiarity terhadap purchase intention konsumen dalam
konteks Caused-Related Marketing. Desain faktorial between subject dengan 2
(perceived fit: tinggi vs rendah) x2 (tipe produk: utilitarian vs hedonic) x2 (brand
familiarity: familiar vs nonfamiliar) digunakan untuk menguji hipotesis
penelitian. Data dikumpulkan dengan menggunakan kuesioner online dan offline.
Hasil penelitian ini menunjukkan bahwa purchase intention dalam konteks CRM
dipengaruhi oleh brand familiarity.
ABSTRACTMany strategies have been carried out by companies as a way to improve
consumer response toward a product, one of them by using Caused-related
Marketing (CRM). This study aimed to reveal whether there are significant effects
of perceived fit, product type and brand familiarity on customer purchase
intention in Caused-related Marketing context. Factorial design between-subject
with 2 (perceived fit: high vs. low) x2 (product type: utilitarian vs. hedonic) x2
(brand familiarity: familiar vs. non familiar) was used to test the research
hypothesis. Data were collected by using online and offline questionnaire. The
result of this study showed that customer purchase intention in Caused Related
Marketing campaign depend on the level of brand familiarity.