Ditemukan 349 dokumen yang sesuai dengan query
Anderson, Kristin, author
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson to manager to secretary -- how to treat it as a...
New York: American Management Association, 1992
e20440816
eBooks Universitas Indonesia Library
New York: Palgrave Macmillan, 2016
338.900 EME
Buku Teks Universitas Indonesia Library
Soegiono, author
Surabaya: Airlangga University Press, 2007
621.867 2 SOE p
Buku Teks Universitas Indonesia Library
Santiago: United Nations University, 1993
336 FIN
Buku Teks Universitas Indonesia Library
Kahneman, Daniel, author
Summary:
In the international bestseller, Thinking, Fast and Slow, Daniel Kahneman, the renowned psychologist and winner of the Nobel Prize in Economics, takes us on a groundbreaking tour of the mind and explains the two systems that drive the way we think. System 1 is fast, intuitive, and emotional; System 2...
London: Penguin Books, 2011
153.42 KAH t
Buku Teks Universitas Indonesia Library
The Regression Discontinuity (RD) design is one of the most popular and credible research designs for program evaluation and causal inference. This volume 38 of Advances in Econometrics collects twelve innovative and thought-provoking contributions to the RD literature, covering a wide range of methodological and practical topics. Some chapters touch...
United Kingdom: Emerald, 2017
e20469417
eBooks Universitas Indonesia Library
Harrington-Mackin, Deborah, author
Taibei shi: Tan Xia Wenhua Chuban Gufen You xian Gongsi, 1995
SIN 338.951 DEB t
Buku Teks Universitas Indonesia Library
Michael, Watkins, author
Since its original release, The First 90 Days has become the bestselling globally acknowledged bible of leadership and career transitions. In this updated and expanded 10th anniversary edition, internationally known leadership transition expert Michael D. Watkins gives you the keys to successfully negotiating your next move-whether you?re onboarding into a...
Seoul: Doseochulpansoso, 2004
KOR 658.405 19 MIC n
Buku Teks Universitas Indonesia Library
Russell, Jeffrey, author
A single reference source for understanding, leading, and managing the change process to skillfully translate vision into results.
Change Basics will enable you to skillfully introduce and manage change. With an essential background on reasons for initial resistance and an analysis of possible outcomes, it provides specific strategies to counter opposition...
Alexandria, Virginia: American Society for Training & Development, 2006
e20441222
eBooks Universitas Indonesia Library
Kirkpatrick, Donald L., author
An essential guide for facilitating productive, decisive meetings.
Meetings are well-known time-wasters that often produce no meaningful business results. How to Conduct Productive Meetings enables anyone to plan and facilitate a fruitful, decisive meeting. Assess whether a meeting is actually necessary, ensure presentations are professional, facilitate constructive participation, and produce a...
Alexandria, Virginia: American Society for Training & Development, 2006
e20441197
eBooks Universitas Indonesia Library
