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Ditemukan 67 dokumen yang sesuai dengan query
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Bock, Laszlo, author
Google receives over 1,500,000 unique applications for jobs every year. This book shows you why. * How to learn from your best employees - and your worst * Why you should only hire people who are smarter than you are * Take away managers' powers over employees * And why...
London: John Murray, 2015
658.409 2 BOC w
Buku Teks  Universitas Indonesia Library
cover
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Evenson, Renee, 1951-, author
Becoming a great customer service manager requires a mastery of skills beyond those needed by frontline employees. Filled with the same accessible, step-by-step guidance as "Customer Service Training 101", this user-friendly book shows readers how to develop the skills they need to communicate, lead, train, motivate, and manage those employees...
New York: American Management Association, 2012
e20436774
eBooks  Universitas Indonesia Library
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Liker, Jeffrey K., author
New York: McGraw-Hill, 2012
658.409 2 LIK t
Buku Teks  Universitas Indonesia Library
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Zhuo, Julie, author
Amerika: Penguin, 2019
658.409 ZHU m
Buku Teks  Universitas Indonesia Library
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Ginter, Peter M., author
A comprehensive guide to effective strategic management of health care organizations. Strategic Management of Health Care Organizations provides essential guidance for leading health care organizations through strategic management. This structured approach to strategic management examines the processes of strategic thinking, consensus building and documentation of that thinking into a strategic...
New York: Wiley, Hoboken, NJ., 2018
362.106 8 GIN s
Buku Teks  Universitas Indonesia Library
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Mitroff, Ian I., author
There is a fundamental difference between business continuity planning and crisis management. Even a complete operational plan does little to prepare a company to come through a crisis with strength and confidence. According to Ian Mitroff, crises can (and will) now arise with unprecedented frequency, complexity, and destructive power, as...
New York: American Management Association, 2005
e20441727
eBooks  Universitas Indonesia Library
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