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Ditemukan 25 dokumen yang sesuai dengan query
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Allen, Michael, author
Michael Allen?s guide to e-learning : building interactive, fun, and effective learning programs for any company
Hoboken: John Wiley & Sons, 2003
658.312 ALL m
Buku Teks  Universitas Indonesia Library
cover
Piskurich, George M., author
Trainer basics
Trainer Basics provides a clear, concise explanation of the training function. Veteran trainer, George M. Piskurich, explains the basics of instructional design, adult learning, needs analysis, evaluation, presenting, and facilitation. It is a great tool for training beginning practitioners and subject matter experts new to the training field...
Alexandria, VA: [American Society for Training & Development Press;American Society for Training & Development Press, American Society for Training & Development Press], 2003
e20429085
eBooks  Universitas Indonesia Library
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ASTD handbook for workplace learning professionals
This hefty resource for the workplace learning and performance profession gives you classic theory, techniques, and ready-to-use toolsall in a hands-on format that you can reference quickly and easily...
Alexandria, Virginia: American Management Association, 2008
e20441833
eBooks  Universitas Indonesia Library
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Emerson, Tricia, author
The learning & development book: change the way you think about L&D
Contents : - Preface - Foreword - Acknowledgements - Section 1: Fundamentals - Section 2: Medium - Section 3: Engagement - Section 4: Performance - About the authors ...
Alexandria, Virginia: American Society for Training & Development, 2011
e20442093
eBooks  Universitas Indonesia Library
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Dale, Margaret, author
Meningkatkan keterampilan manajemen : teknik-teknik meningkatkan pembelajaran dan kinerja
Jakarta: Gramedia, 2003
658.407 Dal a
Buku Teks  Universitas Indonesia Library
cover
People and competencies: the route to competitive advantage = Manusia dan kompetensi: panduan praktis untuk keunggulan bersaing
Jakarta: Bhuana Ilmu Populer, 2003
658.3 PEO
Buku Teks  Universitas Indonesia Library
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Evenson, Renee, 1951-, author
Customer service training 101: quick and easy techniques that get great results
Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of...
New York: American Management Association, 2011
e20440378
eBooks  Universitas Indonesia Library
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Westwood, Roberta, author
Onboarding for managers
Contents : - Aligning needs - The orientation process - Design your manager onboarding program - Consider your audience; orientation to projects, teams, and stakeholders - Wrapping it up - References & resources - Job aid ...
Alexandria, Virginia: American Society for Training & Development, 2011
e20441023
eBooks  Universitas Indonesia Library
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Basic training for trainers: training basics
Do you need to know or pass along the most basic elements of training practice NOW? This is the Infoline for you. The issue explores essential knowledge areas including: the basics of adult learning theory, how to recognize and use various training styles and methods, and how present and facilitate...
Alexandria, VA: [American Society for Training and Development Press, American Society for Training and Development Press], 2005
e20435661
eBooks  Universitas Indonesia Library
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Zimmerman, Constance, author
Asserting yourself at work
Techniques for managing others while maintaining mutual respect. Asserting Yourself at Work provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for front-line managers, supervisors, team leaders, team members, employees, and life-long learners, this course promotes the use of...
New York: [American Management Association;, ], 2010
e20436721
eBooks  Universitas Indonesia Library
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