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Ditemukan 219 dokumen yang sesuai dengan query
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Cicilia Sriliasta Bangun, author
Perancangan model peningkatan kepuasan mahasiswa dalam kerangka manajemen hubungan pelanggan dengan metode structural equation modelling pada perguruan tinggi swasta di Jakarta = Developing model conceptual to increase student satisfaction in customer relationship management framework with structural equation modeling method at private universities in Jakarta / Cicilia Sriliasta Bangun
ABSTRAK
Tingginya jumlah Perguruan Tinggi Swasta PTS di Indonesia menciptakan persaingan ketat untuk mendapatkan mahasiswa baru. PTS dituntut memberikan layanan terbaik agar mahasiswanya puas. Mahasiswa yang puas menjadi marketing tools yang handal, karena kecenderungan pemilihan PTS dipengaruhi oleh refrensi dari orang terdekat. Manajemen Hubungan Pelanggan Customer Relationship Management/CRM merupakan strategi untuk...
2018
T51270
UI - Tesis (Membership)  Universitas Indonesia Library
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Paludi, Michele Antoinette
Academic and work place sexual harassment: a resource manual/Michele A. Paludi and Richard B. Barickman
Albany State University of New York Press 1991,
331.4 Pal a
Buku Teks  Universitas Indonesia Library
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Mobilization of additional funding for higher education
Bangkok: UNESCO, 1989
378.1 UNI m
Buku Teks  Universitas Indonesia Library
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Maurrasse, David J., author
Beyond the campus : how colleges and universities from partnerships with their communities
New York: Routledge , 2001
378.73 MAU b
Buku Teks  Universitas Indonesia Library
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Phillips, Estelle M.
How to get a PhD: a handbook for students and their supervisors / Estelle M. Phillips, D.S. Pugh
Buckingham: Open University Press, 1994
378.240 941 PHI h
Buku Teks  Universitas Indonesia Library
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Globalization and reform in higher education / edited by Heather Eggins
New York: Open University Press, 2003
378.1 GLO
Buku Teks  Universitas Indonesia Library
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Buku panduan pendidikan Australia = The Official Australian education directory
Jakarta: IDP Education Australia, [1994]
R 370.994 BUK
Buku Referensi  Universitas Indonesia Library
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A guide to Australian universities : a directory of programs offered by Australian universities
Australia : Magabook, 1994
R 919.4 GUI
Buku Referensi  Universitas Indonesia Library
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Hernon, Peter, author
An action plan for outcomes assessment in your library
This book will help you to not only answer this question, but also prove your findings. Walking you through the process of assessing if and how well students and library users are learning from educational resources, two expert academic library experts team up to provide An Action Plan for Outcomes...
Chicago: American Library Association, 2002
e20436243
eBooks  Universitas Indonesia Library
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Books, bytes, and bridges: libraries and computer centers in academic institutions
Do your library and computing center clash or collaborate? Successful collaborations improve service to faculty, students, and researchers. Patrons and librarians alike will have access to a full range of technology. As library instruction blends with software training, you have new partners...
Chicago: [American Library association, American Library association], 2000
e20436378
eBooks  Universitas Indonesia Library
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