Ditemukan 75 dokumen yang sesuai dengan query
in a competitive environment every company must capable to deliver quality product and service to
customer. Total Quality Management (TQM) should be a solution since it is a management .system that
has orientation to customer satisfaction. TQM implementation needs a significant cost known as Cost of
Quality. This cost is needed to conduct...
Jurnal Teknologi, 21 (4) Desember 2007 : 324-331, 2001
JUTE-21-4-Des2007-324
Artikel Jurnal Universitas Indonesia Library
Jakarta: Sapdodadi, 1983
658.564 GUG
Buku Teks Universitas Indonesia Library
Hikarigaoka: Reitaku International Journal of Economic Studies,
330 RIJ
Majalah, Jurnal, Buletin Universitas Indonesia Library
Ide Asara, author
Skripsi ini membahas pengaruh budaya organisasi terhadap kinerja organisasi dimediasi total quality management, penelitian dilakukan dengan survei menggunakan kuesioner kepada 330 responden terbagi dari staf lebih dari 2
(dua) tahun, manajemen pelaksana dan manajemen menengah pada PT Pegadaian (Persero). Hasil hipotesis menggunakan model Structural Equation Model (SEM), menunjukkan budaya organisasi dan...
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
S-pdf
UI - Skripsi (Membership) Universitas Indonesia Library
Artikel Jurnal Universitas Indonesia Library
Artikel Jurnal Universitas Indonesia Library
J. Rudikarijanto, author
Konsep TQM (Total Quality Management) yang salah satu tujuannya mencapai zero defect management, sepintas memiliki kesamaan dan korelasi dengan konsep LK3 (Lindungan Lingkungan, Keselamatan dan Kesehatan Kerja) yang mengarah pada pencapaian zero accident award. Berdasarkan penelitian yang dilakukan pada responden dari unit operasi PERTAMINA (Unit PPDN l sld VIII) dan...
Fakultas Teknik Universitas Indonesia, 2000
T6463
UI - Tesis (Membership) Universitas Indonesia Library
Larson, Allan, author
Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture. Author Alan Larson, a...
New York: [American Management Association, ], 2003
e20438049
eBooks Universitas Indonesia Library
Aikens, C. Harold, author
Presents quality as a core value that influences virtually every decision and behavior within an organization. This textbook examines the link between management practice, employee behaviors and quality, and demonstrates how Quality Inspired Management (QIM) can lead to a quality-driven enterprise...
New Jersey: Pearson/Prentice Hall, 2006
658.401 3 AIK q
Buku Teks Universitas Indonesia Library
In the competitive,global and turbulent business environment, quality is the only key to survive......
MOJUEKB
Artikel Jurnal Universitas Indonesia Library
