Hasil Pencarian  ::  Simpan CSV :: Kembali

""It’s no secret that you can’t improve your organization’s performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system."

"Skripsi ini membahas pengaruh budaya organisasi terhadap kinerja organisasi dimediasi total quality management, penelitian dilakukan dengan survei menggunakan kuesioner kepada 330 responden terbagi dari staf lebih dari 2(dua) tahun, manajemen pelaksana dan manajemen menengah pada PT Pegadaian (Persero). Hasil hipotesis menggunakan model Structural Equation Model (SEM), menunjukkan budaya organisasi dan total quality management berpengaruhpositif terhadap kinerja organisasi pada PT Pegadaian (Persero). Manfaat dari penelitian mungkin dapat menjadi sumber informasi sebagai implikasi manajerial pada PT Pegadaian (Persero). Penelitian selanjutnya dapat menggunakan satuan faktor total quality management agar dapat menemukan faktor yang paling berpengaruh meningkatkan kinerja organisasi.

---

In this paper discusses the effect of organizational culture on organizational performance mediated by total quality management, the study was conducted with survey using a questionnaire to 330 respondents divided from staff more than 2 (two) years, executive management and middle management at PT Pegadaian (Persero). The results of the hypothesis using Structural Equation Model (SEM), the model indicate organizational culture and total quality management have positive effects to organizational performance in PT Pegadaian (Persero). The benefits of research may be a source of information asmanagerial implications at PT Pegadaian (Persero). Recommendation for the further research is to use units of total quality management factors in order to find the factors that more enhance to organizational performance."