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"ABSTRAKPenelitian ini bertujuan untuk mengetahui pengaruh faktor kepribadian conscientiousness, faktor kepribadian extraversion dan faktor lingkungan yaitu kompetisi terhadap kualitas keputusan kelompok. Dengan menggunakan tes kepribadian Big Five, 240 mahasiswa S1 yang terdiri atas 175 perempuan dan 65 laki-laki dibagi dalam 80 kelompok dengan masing-masing kelompok terdiri dari 3 orang. 80 kelompok tersebut dibagi dua kedalam 40 kelompok kompetisi dan non kompetisi. Pada masing-masing dari 40 kelompok tersebut terdapat 10 kelompok yang anggotanya mempunyai partisipan dengan karakteristik kepribadian conscientiousness tinggi, conscientiousness rendah, extrovert dan introvert. Pendekatan penelitian ini adalah eksperimental between subject design. Kepada kedua kelompok ini diberi tugas untuk membuat keputusan kelompok dalam dua variasi pengaturan, dengan dan tanpa kompetisi. Kelompok menerima informasi dengan mekanisme distribusi hidden profile, dimana hanya satu dari tiga anggota kelompok mendapatkan informasi kunci. Hasil exact logistic regression menunjukkan bahwa karakteristik kepribadian conscientiousness tinggi meningkatkan kemungkinan kelompok menghasilkan keputusan yang lebih buruk. Sementara karakteristik kepribadian extraversion dan kompetisi tidak memengaruhi kualitas keputusan kelompok. Uji statistik juga menemukan terdapat interaction effect dari conscientiousness tinggi dan kompetisi terhadap kualitas keputusan kelompok. Kemungkinan kelompok dengan conscientiousness tinggi menghasilkan keputusan yang buruk menjadi semakin meningkat ketika mereka berada dalam situasi kompetisi. Implikasi dari penelitian ini adalah bahwa dalam rangka menempatkan the right person on the right place maka organisasi harus mempertimbangkan faktor kepribadian conscientiousness dalam rekrutmen, penempatan, penyusunan tim kerja ataupun pelatihan. Selain itu organisasi juga perlu mengatur lingkungan yang kondusif untuk meningkatkan kualitas rapat-rapat didalam lingkungan organisasi.

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ABSTRACTThis study aims to study the effect of personality factor of conscientiousness, personality factor of extraversion, and environmental factor of competition to group decision quality. Based on Big Five personality test, 240 undergraduate students consists of 175 girls and 65 boys were divided into 80 groups with each group consists of 3 people. 80 groups then divided into two groups of competition and non competition. In each of the 40 groups there are 10 group of high conscientiousness, low conscientiousness, extrovert, and introvert participants. The approach of this study is experimental with randomized between group design. Given to these groups is a task to make group decision in two setting variations, with and without competition. The groups receive the information through hidden profile distribution mechanism, where only one of the three group member gets the key information. Exact logistic regression results show that high conscientiousness personality characteristic increase the likelihood of a group to produce bad decisions. But extraversion personality characteristic and competition do not affect group decision quality. Statistical testing also found an interaction effect of conscientiousness and competition on the quality of group decisions. The probability of producing poor group decision will increase when high conscientiousness group are under competition situation. The implication of this research is that in order to put rdquo;the right person in the right place rdquo;, the organization must consider the personality factor conscientiousness in recruitment, placement, formulating team and training. In addition, organizations must create conducive environment to improve the quality of meetings within the organization."

"Kepopuleran social commerce menyebabkan ketergantungan konsumen terhadap pengalaman berbelanja konsumen lain. Hal ini mendorong terjadinya interaksi yang frekuen karena adanya dukungan informasi dan emosional yang diberikan oleh pengguna (penjual dan pembeli) sehingga trust memainkan peran yang penting pada social commerce. Penelitian ini dilakukan untuk mengetahui pengaruh dari social support yaitu emotional dan informational support terhadap trust dan dampaknya terhadap intention to purchase hingga actual purchase. Penelitian ini meneliti trust pada social commerce dari perspektif trust-transfer di mana terjadi transfer kepercayaan dari members ke platform dan dari platform ke seller. Target responden dari penelitian ini adalah konsumen yang pernah melakukan transaksi melalui social commerce. Data dikumpulkan dengan menggunakan metode survei online yang disebar melalui media sosial. Sebanyak 1.366 data valid yang terkumpul diolah dengan metode CB-SEM menggunakan program AMOS 24.0. Hasil pengolahan data menunjukkan bahwa informational support memiliki pengaruh signifikan terhadap trust towards members dan trust towards sellers serta emotional support terhadap trust towards members. Akan tetapi, tidak terdapat pengaruh signifikan dari emotional support terhadap trust towards seller. Penelitian ini juga menemukan bahwa terjadi trust-transfer dari members ke platform dan dari platform ke seller. Selain itu, trust memiliki pengaruh signifikan terhadap intention to purchase yang juga berpengaruh signifikan terhadap actual purchase.

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The popularity of social commerce lead to consumer's dependence on the shopping experience of other consumers. The exchange of informational and emotional support encourages the interaction among users hence trust plays an important role on social commerce. This study was conducted to determine the effect of social support (emotional and informational support) on trust and its impact on intention to purchase to actual purchases made by users. This study examines trust in social commerce from a trust-transfer perspective where trust-transfer occurs from members to platform and from platform to seller. The respondents of this study are consumers who have done transactions through social commerce. Data was collected using an online survey which was distributed via social media. A total of 1,366 valid data were collected and processed with CB-SEM method using AMOS 24.0 program. The result shows that informational support has significant effect on trust towards members and trust towards sellers and emotional support on trust towards members. However, emotional support has no significant effect on trust towards seller. This research also found that trust-transfer was occurred from members to the platform and from the platform to the seller. In addition, trust has a significant effect on intention to purchase which also has a significant effect on actual purchases. "

"Penerapan Sistem Informasi Perpajakan sebagai suatu sistem informasi manajemen di mana data tentang hak dan kewajiban perpajakan diolah menjadi suatu informasi, dapat dimanfaatkan di Kantor Pelayanan Pajak (KPP) sebagai bahan pengambilan keputusan. Keputusan tersebut dapat meningkatkan produktivitas kerja melalui ekstensifikasi danintensifikasi Wajib Pajak.Penelitian ini meneliti persoalan di atas, dengan pokok permasalahan : menguji dan menganalisis hubungan antara penerapan sistem informasi dengan produktivitas kerja di Kantor Pelayanan Pajak X, menguji dan menganalisis hubungan antara pengambilan keputusan dengan produktivitas kerja di Kantor Pelayanan Pajak X serta menguji danmenganalisis variabel yang memiliki hubungan Iebih kuat dengan produktivitas kerja di Kantor Pelayanan Pajak X.Penelitian ini dilakukan dengan jenis penelitian kuantitatif, dengan teknik survei. Pada penelitian ini survei dilakukan dengan menyebarkan kuesioner pada seluruh pegawai di KPP X. Data yang diperoleh dianalisis dengan metode korelasi - Spearman. Penelitian ini didasari dengan kerangka pikir bahwa penerapan sistem informasi perpajakan dan pengambilan keputusan memiliki hubungan positif dengan produktivitas kerja.Berdasarkan hasil penelitian ini ditemukan bahwa penerapan Sistem lnformasi memiliki hubungan dalam tingkatan sedang dan signifikan dengan produktivitas kerja. Hal ini berarti sistem informasi yang diterapkan di Kantor Pelayanan Pajak X mampu mendorong intensifikasi dan ekstensifikasi perpajakan sehingga meningkatkan produktivitas kerja. Selain itu juga ditemukan bahwa pengambilan keputusan di KantorPelayanan Pajak X memiliki hubungan dalam tingkatan sedang dan signifikan pada Produktivitas Kerja. Hal ini berarti pengambilan keputusan yang dijalankan di Kanter Pelayanan Pajak X mampu meningkatkan produktivitas kerja baik sumber daya manusia maupun organisasi Kantor Pelayanan Pajak X. Di antara dua variabel penerapan Sistem informasi dan pengambilan keputusan ditemukan bahwa pengambilan keputusan memiliki hubungan yang lebih kuat dengan produktivitas kerja, dibandingkan hubungan penerapan sistem informasi dengan produktivitas kerja.Faktor kepemimpinan dan sumber daya manusia yang menjadi pelaku pengambilan keputusan, mampu menjalankan peran dengan efisien dan efektif untuk menunjang produktivitas kerja. Efisiensi dan efektivitas pengambilan keputusan tersebut sedikit lebih besar dibandingkan peran penerapan sistem informasi terhadap produktivitas kerja. Belum besarnya perah sistem informasi tersebut bisa jadi dikarenakan oleh penerapan yang jangka waktunya belum terlalu lama.Sebagai hasil penelitian ini disarankan bahwa untuk peningkatan pemahaman akan produktivitas kerja, perlu dilakukan penelitian lanjutan dengan menguji faktor-faktor di luar penerapan sistem informasi dan pengambilan keputusan. Selain itu berdasarkan hasil penelitian ini, untuk meningkatkan produktivitas kerja adalah hal yang tepat bagi Kantor Pelayanan Pajak X untuk menerapkan sistem informasi perpajakan dan pengambilan keputusan yang efektif. Sebagai Iangkah Ianjut di masa akan datang, maka kedua aspek tersebut perlu mendapat perhatian untuk ditingkatkan agar produktivitas kerja semakin meningkat.

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Implementation of Tax information System as a management information system where data concerning tax rights and obligations processed as an information, can be used in KPP to support decision making. The decision can increase productivity through tax intensification and extensification.

This research figures out above situation, with problems: testing and analysing corelation between implementation of information system with productivity KPP X, testing and analysing corelation between decision making with productivity in KPP X and also test and analyse variable with stronger relation with productivity in KPP X.

This research is conducted with quantitative research type, with technique of survey. This research conducted survey by distributing questionaire for all officers in KPP X. Data obtained in this research analysed with correlation method - Spearman. This research is constituted with framework that implementation of tax information system and decision making have positive relation with productivity.

Based on the result of this research is found that implementation of Tax information System have significant relation with productivity. This is caused implementation of Tax information System in KPP X can push tax intensification and extensification that increase productivity. Besides it is also found that decision making in KPP X have significant relation with Productivity. This means decision making in KPP X can improve work productivity of human resource and office organization in KPP X. Among two variables, implementation of tax information system and decision making, found that decision making have stronger relation with productivity, compared to relation implementation of information system with productivity.

Leadership factor and human resource becoming perpetrator of decision making, can run role efficiently and effective to support productivity. Efficiency and effectiveness of decision making has a little stronger relation than role of implementation tax information system to productivity. This is caused by the fact that information system is just implemented.

As the result of this research is suggested that to improve understanding of productivity, need to conduct similar research by testing another factors than implementation of information system and decision making. Besides, the result of this research, suggest that to improve productivity in KPP X is correct to apply tax information system and effective decision making. In the future, both aspects required attention to improve productivity."

"[This book originated from several recent workshops and related activities conducted by the IFIP Working Group 7.6 on "Optimization-based computer aided modeling and design." This group has been active for 20 years with the stated objective of developing ”high-performance computer-aided systems to support modeling, decision analysis, optimization and multi-criteria decision making.”Recently, the group has turned its attention to the application of modeling and optimization to service science, management and engineering (SSME). SSME is still a young research field searching for its theoretical underpinnings, and one which offers many opportunities for analytical modeling to not only advance the understanding, but also to help form the foundation of a new discipline.This book is the result of the group's introductory foray into the application of quantitative modeling to the nascent field of service science with special emphasis on the network aspects of services. The 11 papers presented are grouped into sections on network science, Comptational and analytical modeling, and knowledge science. , This book originated from several recent workshops and related activities conducted by the IFIP Working Group 7.6 on "Optimization-based computer aided modeling and design." This group has been active for 20 years with the stated objective of developing ”high-performance computer-aided systems to support modeling, decision analysis, optimization and multi-criteria decision making.”Recently, the group has turned its attention to the application of modeling and optimization to service science, management and engineering (SSME). SSME is still a young research field searching for its theoretical underpinnings, and one which offers many opportunities for analytical modeling to not only advance the understanding, but also to help form the foundation of a new discipline.This book is the result of the group's introductory foray into the application of quantitative modeling to the nascent field of service science with special emphasis on the network aspects of services. The 11 papers presented are grouped into sections on network science, Comptational and analytical modeling, and knowledge science. ]"