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"Step by step this comprehensive resource explores the statistical process control (SPC), a philosophy, a strategy, and a set of methods for ongoing improvement of processes and systems to yield better outcomes in health care organizations. It includes information on processes, stratification, rational subgrouping and stability and capability analysis, measurement, data collection methods, planned experimentation, and graphical methods. This book shows how to apply SPC to evaluate current process performance, search for ideas for improvement, tell if changes have resulted in evidence of improvement, and track implementation efforts to document sustainability of the improvement."

"From the Back Cover: The Health Care Leader's Essential Guide to driving quality, value, and performance. Advanced Performance Improvement in Health Care: Principles and Methods provides healthcare educators, leaders, and clinicians with the specific knowledge and tools vital for creating and advocating for quality-centric, next-generation healthcare organizations. This unique compilation of management, analytical, and statistical methods and techniques serves as a comprehensive guide to harnessing today's technology and developing a culture of quality that delivers sustainable, quantifiable value in healthcare organizations. Amidst a deepening crisis in U.S. health care, Advanced Performance Improvement provides a results-oriented approach to rehabilitating an ailing healthcare system. With his innovative, instructive strategies, the author offers a welcome road map to guide meaningful change in the industry and to equip healthcare managers to meet 21st century challenges. Offers a comprehensive methodology for improving quality in healthcare organizations. Details a process analysis toolkit with dozens of proven techniques. Illustrated with easy-to-follow diagrams and flow charts. Provides best practices for measuring value and performance. Includes extensive discussion of medical informatics, Lean, Six-Sigma, and more."