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"In "Fundamentals of Managing Library Technical Services", seasoned expert Sheila Intner makes sense out of the chaos as she examines the roles and responsibilities of the technical services manager. The processes for acquiring, cataloging, and preserving resources have undergone dramatic changes in the last decade, and library technical services departments have had to evolve quickly in response. Often, librarians asked to take on technical services management roles find themselves both under-prepared and without guidance from their institutions.In "Fundamentals of Managing Library Technical Services", seasoned expert Sheila Intner makes sense out of the chaos as she examines the roles and responsibilities of the technical services manager. This authoritative handbook: gives new managers the tools necessary to effectively run the technical services department; provides guidance on working with and evaluating staff, vendors, and department outputs; suggests ways to boost department visibility; offers easy-to-scan tips, lists, and sidebars, including numerous "tales from the field"; and includes chapter-level bibliographies for more in-depth study.Focusing on strategies for success, the information offered here can be applied to all library types. Newly appointed technical services managers, library practitioners seeking to advance their careers, and library school students will all benefit from this practical, step-by-step approach."

"With sales of more than 160,000 copies, Fundamentals of Project Management has helped generations of project managers navigate the ins and outs of every aspect of this complex discipline. Using a simple step-by-step approach, the book is the perfect introduction to project management tools, techniques, and concepts. Readers will learn how to: develop a mission statement, vision, goals, and objectives; plan the project; create the work breakdown structure; produce a workable schedule; understand earned value analysis; manage a project team; and control and evaluate progress at every stage. Fully updated based on the latest version of the Project Management Body of Knowledge (PMBOK[registered]), the fourth edition contains new information and expanded coverage on the project risk plan; the change control process; the concept of the project manager as leader; and more. This up-to-the-minute guide is filled with tips and techniques for planning and executing projects on time, on budget, and with maximum efficiency."

"Key tools for developing a human resources plan based on organizational needs. Fundamentals of Human Resources Management, Fourth Edition is a comprehensive and up-to-date guide to virtually every aspect of human resources management from understanding the basic HR functions to using the Web for recruiting and selecting the latest HRIS. Whether new to the profession or a newly promoted professional, students will find in this book all the information and skills they need to do their job and make a positive impact in their organization. Readers will learn how to: ? Answer the human resource challenges of diversity, alternative work arrangements, workforce literacy and globalization ? Advocate for strategic partnering by building strong business relationships within your organization ? Evaluate the advantages and disadvantages of internet recruiting ? Identify the role of contingent workers and how they fit in staffing plans ? Select and use a Human Resource Information System (HRIS) ? Implement the components of a results-based performance management plan ? Recruit, select, interview, and hire more qualified employees in full compliance with Federal and State laws ? Write job descriptions and specifications; develop cost-effective, competitive compensation and benefits programs ? Write policies and procedures manuals and employee handbooks ? Evaluate training options to implement optimal training opportunities for all workers ? Develop a mentoring program to aid in succession planning. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."