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"Learn how to make the performance appraisal process deliver maximum value to the organization. Performance appraisals are a critical tool for aligning employee performance with the goals of the organization. They also provide a key point of contact between managers and their people. Yet there are few tasks managers dread more. This book will equip you to meet this managerial challenge with confidence and enthusiasm. Learn how you can make the performance appraisal process deliver maximum value to both the organization and employees. Assessments, diagrams and checklists help you gain a thorough understanding of the performance appraisal process and your role at every stage. Real-world scenarios illustrate common situations and let you listen in on sample conversations. Clear, step-by-step instructions help you write the performance review document and prepare for the critical face-to-face meeting. Throughout the book, exercises give you the opportunity to apply what you learn directly to your own performance appraisal situation. Readers will learn how to: ? Assess past performance and set achievable objectives ? Prepare a written performance review following a seven-step format ? Ensure a successful face-to-face meeting ? Create career development plans that support organizational and personal goals ? Deal with disciplinary issues and documentation ? Coach employees to improve performance ? Identify key elements in creating and maintaining a motivating atmosphere ? Build relationships and monitor performance with remote employees. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"Reformation in Indonesian government offices leads to many substantial changes, and demandsimproved job performances while arguably loading employees with more work. This research aimsto understand factors that potentially influence job performance in Indonesian government officesthat carries on such reformation. Using adapted scales from previous studies, this researchinvestigates the role of workload, responsibility for others (level of responsibility to care for otherpeople) and need for achievement on employee?s performance. A survey to all full-time workers inan Indonesian government office is conducted. Contrary to expectation, workload does not influenceemployee?s performance. Instead, regression analysis demonstrates that, employee?s need forachievement and responsibility for others are significant factors affecting individual performance.These results are important because they highlight the significance of need for achievement for thesuccess of reformation in this office, and by extension for reformation in Indonesia. The results arealso interesting because this is the first study that points out to the role of responsibility for others ininfluencing individual performance in Indonesia which is characterized by collectivistic culture. Thispaper discusses the contributions of these results for theory and practice."

"This study aims at empirically examining the extent to which Image Theory, initially developed as a theoretical basis for selecting a strategy or a decision, can be a theoretical basis for predicting a decision performance in two opposite frames: positive and negative. Image compatibility are employed to operationalize such a theory and the decision under study is progress decision represented by escalation of commitment. Thus, this study also empirically examines the connection between image compatibility and escalation of commitment as well as escalation of commitment as a mediator of the relationship between image compatibility and decision performance. The research context is Indonesia Stock Exchange (IDX) that suffered from crisis in the past year (negative frame) yet has been recovered recently (positive frame). The respondents are 229 individual investors in IDX. They are involved in day-to-day decision making (progress decision making) with regard to their investment portofolio. The results of this study show that high image compatibility tends to lead to better decision performance in both frames. However, image compatibility may only positively affect the escalation of commitment in positive frame."

"Public organizations are now requested to continually increase its service quality to be able to compete with the private sector which is continually expanding to respond to the environment changes. One of the new paradigm in the management of the public sector is known as the New Public Management (NPM) , in which, according to some research conducted by experts, the Traditional Model of public Administration is no more suitable to the present organizational needs. A lot of work has been done towards the NPM approach , and the one , especially discussed in this writing , is the adoption of the Performance Management System (PMS) as realized by the private sector. This is because the performance measurement at the traditional model does not include the periodical evaluation towards the program as well as the individual. This measurement is also more leaning towards the economic perspective (input oriented) in which the connection between input cost and the goal has not yet been seen. For this purpose, some countries have tried to implement the PMS with some different conclusion. This writing tried to insvestigate whether the the PMS is successful or has failed based on some literature research as conducted by some scholars in this field. On the other hand, problems which are related to the implementation of the PMS and its effect towards the public sector have also been evaluated. At the end of this writing some recommendations have been presented. It is certain that each organization has different characteristics which means that the implementation of the program should be adjusted to the uniqueness of the public sector organization."