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"Migas merupakan SDA yang memberikan kontribusi kepada penerimaan negara, sehingga permasalahan yang berkaitan dengannya membutuhkan perhatian dari pemerintah. FTP merupakan konsep yang diterapkan dalam kontrak bagi hasil migas, yang merupakan penyisihan dalam prosentase tertentu dari nilai produksi sebelum dilakukan pengurangan-pengurangan lainnya. FTP dibagi antara pemerintah dan kontraktor. Penelitian ini bertujuan untuk menganalisis pengertian dan konsep FTP, perlakuan pajak dan kebijakan perpajakan atas FTP bagian kontraktor KBH yang masih unrecovered, serta menganalisis kebijakan dan administrasi perpajakan terhadap KBH Migas. Penelitian ini adalah penelitian kualitatif dengan desain deskriptif.Hasil Penelitian menyimpulkan tujuan FTP adalah untuk menjamin penerimaan pemerintah, dan FTP yang diterima kontraktor adalah hak dan penghasilan kontraktor, FTP bagian kontraktor terhutang pajak pada saat FTP diterima. PP 79 Tahun 2010 sebagai kebijakan perpajakan migas di tingkat hulu yang baru diterapkan, menegaskan kedudukan DJP sebagai lembaga yang mempunyai kewenangan melakukan pemajakan terhadap kontraktor KBH.Hasil penelitian menyarankan perlunya peraturan pelaksanaan yang mengatur lebih jelas perlakuan pajak penghasilan atas FTP bagian kontraktor KBH yang masih unrecovered, prosedur penyetoran PPh KBH serta pihak yang dimaksudkan dan ditunjuk sebagai auditor pemerintah, tata cara atau prosedur pemeriksaannya sehingga hasil pemeriksaan dapat diperlakukan sebagai hasil pemeriksaan DJP.

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Oil and Gas are natural resources that contribute to the government revenue, the problems associated with them requires attention from the government. FTP is a concept applied in the oil and gas production sharing contracts, the allowance of a certain percentage of production before deducting other deductions. FTP is shared between government and contractors. This study aims to analyze the meaning and concept of FTP, tax treatment and taxation policies for the contractor's FTP share unrecovered PSC, and analyze policies and administration of taxes on PSC in oil and gas. This study is a descriptive qualitative research design.

The research results concluded the objective of FTP is to ensure government revenue, and FTP is the right and income contractor, the contractor FTP tax payable at the time of the FTP received and PP 79 Year 2010 as a tax policy at the level of upstream oil and gas newly applied, confirms the position of the DJP as an institution that has the authority to take PSC taxation.

The results suggest the need for regulations governing the implementation treatment of income tax on the contractor?s FTP share of unrecovered PSC, payment procedures of income tax of contractor?s PSC and the intended party and was appointed as government auditor, an audit procedures that results can be treated as a result of the DJP."

"Skripsi ini membahas tentang Sensus Pajak Nasional Tahap 1 yang dilakukan di Kanwil DJP Jakarta Pusat, yang merupakan Kanwil Terbesar di Jakarta. Sensus Pajak Nasional tahap 1 ini dilakukan pada bulan Oktober sampai Desember 2011. Adapaun tempat yang dilakukan sensus yaitu pada gedung- gedung bertingkat dan pusat perbelanjaan. Dalam skripsi ini akan dianalisis bagaimana pelaksanaan sensus ini di Kanwil DJP Jakarta Pusat, apakah telah sesuai dengan SOP. Serta untuk mengananlisis dampak sensus terhadap jumlah wajib pajak terdaftar, dan seberapa efektif sensus pajak ini.

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This mini thesis discusses the National Tax Census conducted in Phase 1 Regional Tax Office in Central Jakarta, which is the Largest Regional Office in Jakarta. National Tax Census first phase was conducted in October through December 2011. As for first phaase of census is conducted on high-rise buildings and shopping malls. In this mini thesis will analyze how the implementation of the census in the Regional TaxOffice of Central Jakarta DJP, whether in accordance with the SOP. And to analyze census impact on the number of registered taxpayers, and how effective this tax census."

"ABSTRAKTax-related disputes with the Directorate General of Tax can be settled through the institution of objection, correction of tax assessment and administrative sanction reduction. The institution of objection, for the tax payer has been used within the scope of creating the agreement between the duties and rights of a taxpayer in looking for justice as the motivation of the performance of his/her tax obligation. The role of the institution of objection for the Directorate General of Tax sometimes creates dualism between the realization of tax collection by observing the rights of the tax payer. While tax disputes are inevitable in the interaction betweenthe Taxpayers and the Directorate General of Tax, in the task of securing the state revenue in tax sector. In a line with the increased trends of appealing with the Tax court, this can be an indicator that the institution of objection has not satisfied the taxpayers who bringtheir tax disputes for settlement. The settlement by the institution of objection at the Directorate General of Tax instance has not given the desired results, therefore must be appealed. So has not The Southern Jakarta Regional Office of Directorate General of Taxes, the increase has been quantitatively and qualitatively filed in theinstitution of objection as the effort of settling the tax dispute. From the trend of the dossier of objection cases filed within the last two (2) years, the objection with respect to Value Added Tax have dominated the dossiers of objection filed with The Southern Jakarta Regional Office of Directorate General of Taxes. From the entered 636 dossiers of objection, 468 of them have been objection related to Value AddedTax while 96.3% have been rejected by various reasons and major parts of them are being appealed. This research depicts anything that may be the causes of the rejection after the formal and material examination of the dossier of objection by the examiner. In addition to the problems that may arise to the rejection of the objection.This research applies descriptively qualitative method as the approachexpected to give comprehensive understanding regarding the institution of objection and the consequences of the implementation of the institution in the settlement of the tax disputes. By case studies in The Southern Jakarta Regional Office of Directorate General of Taxes , one can comprehensively find the roles of the taxpayers inempowering the institution of objection to satisfy the rights of the taxpayer. From this research, depiction may be taken that formal and material examinations have been conducted, however the rejection has still dominated total dossier of objection filed The Southern of Jakarta Regional Office of Directorate General of Taxes. The reasons for the rejection have been based on the examiner is not in agreement with the Taxpayer due to the lack of supporting proper evidences grounding the arguments of the objection. In addition, there have been also examiners who had no nerve to make any decisions since the disputed matters are not regulated in the tax regulation or due to many interpretation of the implementation of the laws. Here, the Directorate General of Tax sometimes prioritizes its interest as an institution authorized to collect or withhold taxes. Not all implementation of the tax regulations in the field can be easily exercises by the taxpayers, can?t it. When such matter arises from the assessment that exceeds the ability of the taxpayer to pay, the taxpayer will take advantages of the institution of objection.Should the Directorate General of Tax reject the objection, the Taxpayer will surely appeal. Appeal requirements and procedures require the taxpayers to be more patient pending the decision of the Tax Court that burdening their financial condition, by the advance payment of the assessed amount of the disputed tax. After thetaxpayers win the case at the Tax Court instance, the interest, as the laws may grant, will not immediately be enjoyable by the Taxpayers. Even the Tax Service Office will wait for the demand from the taxpayer regarding the interest. This indicates that not all decision of Tax Court is performed by the Directorate General ofTax. Weak supervision and control of the management may reflect the nonresponsiveness of the Directorate General of Tax toward the rights of taxpayers. Therefore, the Author recommends, that the institution of objection should be managed beyond the Directorate General of Tax to empower this institution proportionally and objectively to distance it from the influence of the duties of theDirectorate General of Tax, raising public funds through tax. In addition to the more standardized operational procedures to provide legal certainty, in preceding the objection at the Directorate General of Tax, another recommendation is that the examiners should be filled with more competent human resources on the basis of knowledge on the tax regulations and the more complex development of businesssector. So should the interest, better coordination between the Tax Court and the Directorate General of Tax is required, in the form of decision, of payment, of interest incorporated in the appellate decision granting the appeal of the taxpayers, thereforecan be enforced entirely without ignoring a standard mechanism in a standard operational procedure. "

"Penelitian ini membahas tentang efektifitas penyelesaian keberatan sesuai dengan program layanan unggulan. Tujuan penelitian ini untuk mengetahui bagaimana efektifitas dalam penyelesaian keberatan dengan mengambil studi kasus pada Kanwil DJP Jakarta Pusat, serta permasalahan yang dihadapi dalam penyelesaian keberatan dari pihak wajib pajak maupun dari pihak penelaah keberatan.Pendekatan yang digunakan dalam penelitian ini adalah kualitatif dengan jenis penelitian deskriptif. Teknik pengumpulan data yang dilakukan adalah wawancara mendalam dan studi pustaka. Analisa dilakukan dengan menggunakan indikator efektifitas organisasi yang menyelenggarakan pelayanan publik. analisa yang dilakukan mengacu pada tema penelitian ini. Hasil penelitian menyimpulkan bahwa penyelesaian keberatan sesuai dengan program layanan unggulan di kanwil DJP Jakarta Pusat belum efektif karena berdasarkan hasil penelitian masih terdapat kendala-kendala dalam proses penyelesaian keberatan. Saran yang diberikan oleh peneliti untuk mengatasi kendala dalam proses penyelesaian keberatan adalah dilakukan penyuluhan dan bimbingan secara intensif dengan cara mengundang wajib pajak kedalam forum terbuka tentang keberatan pajak serta membentuk aparat pajak yang akuntable dengan cara pemberian sanksi.

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This study discusses the effectiveness of the program in accordance with the settlement of objections superior service. The purpose of this study to determine how the effectiveness of the settlement of objections by taking case study at the Regional Office of the DGT Central Jakarta, as well as the problems faced in resolving the objections of the taxpayer or of the reviewers' objections.

The approach used in this study is a qualitative descriptive research. Data collection techniques are in-depth interviews and literature. The analysis is done using organizational effectiveness indicators organizing public services. analysis conducted referring to the theme of this study.

The research concludes that the resolution of the objection in accordance with the superior service programs in local offices of DGT Central Jakarta has not been effective because based on the research results, there are still obstacles in the process of resolving the objection.

The advice given by researchers to overcome the obstacles in the process of resolving complaints is conducted intensive counseling and guidance by inviting taxpayers into an open forum on tax objections and form of tax officials accountable by way of sanctions."

"Penelitian ini membahas bagaimana penerapan dari program Pengampunan Pajak pada Kanwil DJP Jakarta Selatan II apakah penerapan tersebut sudah sesuai dengna peraturan yang berlaku. Selain itu juga bertujuan untuk meneliti bagaimana hasil dari penerapan program Pengampunan Pajak apakah hasil yang diperoleh telah sesuai dengan usaha yang dikerjakan serta target penerapan tersebut. Program Pengampunan Pajak dilaksanakan mulai 1 Juli 2016 sampai dengan 31 Maret 2017. Hasil penelitian menunjukkan bahwa penerapan telah dilakukan sesuai dengan aturan yang ada, akan tetapi target program tersebut belum tercapai pada Kanwil DJP Jakarta Selatan II. Hambatan dalam penerapan berasal dari faktor internal dan faktor eksternal menjadi salah satu hal yang mempengaruhi pencapaian target.

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This research discusses how the application of the Tax Amnesty program in Kantor Wilayah DJP Jakarta Selatan II whether the application is in accordance with the applicable regulations. It also aims to examine how the results of the application of the Tax Amnsety program whether the results obtained have been in accordance with the work undertaken as well as the target of the implementation. Tax Amnesty Program was implemented from 1 July 2016 to 31 March 2017. The results show that the implementation has been done in accordance with existing rules, but the program target has not been achieved at the Kanwil DJP Jakarta Selatan II. Barriers to implementation comes from internal factors and external factors, became one of the things that affect the achievement of the targets."

"Tesis ini membahas hubungan antara praktik-praktik manajemen sumber daya manusia dengan kualitas pelayanan account representative dengan kepuasan kerja sebagai mediator di KPP di KANWIL DJP wajib pajak besar. Penelitian ini adalah penelitian kuantitatif dengan desain survey dengan menggunakan kuisioner penelitian. Hasil penelitian ini menunjukkan bahwa kepuasan kerja memediasi pengaruh praktik-praktik manajemen SDM terhadap kualitas pelayanan. Hasil Penelitian ini menyarankan manajemen KPP pada khususnya dan manajemen DJP pada umumnya dalam mengembangkan atau menjalankan praktik-praktik SDM perlu memperhatikan variabel evaluasi kinerja; dari segi kepuasan kerja manajemen DJP diharapkan dapat membuat suatu kebijakan yang memperhatikan jaminan kehidupan dimasa yang akan datang baik dari segi material maupun non material, misalnya dalam bentuk tunjangan kepindahan keluarga dan pendapatan di masa pensiun yang tidak jauh perbedaannya dengan pendapatan pada masa aktif bekerja; manajemen terutama kepala seksi yang membawahi para account representative harus dapat menciptakan mood yang positif yang mempengaruhi kualitas pelayanan.

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This thesis examines the influence of practices of human resources management on quality of service of account representatives with job satisfaction as a mediator at KPP in KANWIL DJP Wajib Pajak Besar. This research is a quantitative research design using a questionnaire survey approach. The Results of regresion analysis show that job satisfaction mediates the influence of human resources mangement practices on service quality. The results of this study also suggest KPP management in particular and DJP management in general need to consider variable performance evaluation in developing or running HRM practices; in terms of job satisfaction DJP management is expected to develop a life assurance policy in the future both in terms of material and non-material, for example in the form of relocation allowance and income after retirement is not much difference with revenues during active work; management especially section chief in charge of the account representative should be able to create positive mood which influences the quality of service."

"Penerimaan negara dari sektor pajak dari tahun ke tahun mengalami peningkatan. Pentingnya pendapatan dari pajak ini dapat dilihat dalam trend persentase sumbangan perolehan pajak bagi APBN. Pemeriksaan pajak sebagai salah satu bagian dari administrasi pajak, dalam tujuannya untuk meningkatkan kepatuhan wajib pajak, merupakan hal yang selalu dikritisi karena hubungannya yang sangat "erat" dengan masyarakat, dalam hal ini sebagai wajib pajak yang diperiksa. Masyarakat menilai cara kerja dan kualitas aparat Ditjen Pajak tidak profesional dan cenderung mengandalkan kekuasaan.Tujuan penulisan tesis ini adalah untuk menganalisa kebijakan pemeriksaan pajak di Indonesia dan implementasinya, menguraikan permasalahan yang timbul dan melakukan analisis untuk mengatasi masalah yang timbul ditinjau dari prinsip kesetaraan antara wajib pajak dan fiskus.Metode penelitian yang digunakan dalam penulisan tesis ini adalah metode deskriptif analistis, dengan teknik pengumpulan data berupa studi kepustakaan dan studi lapangan melalui participant observation dan wawancara dengan pihak pihak terkait. Dari hasil pembahasan diperoleh bahwa banyak hal- hal yang perlu dikaji lebih jauh dan dilakukan perubahan dalam hal kebijakan pemeriksaan pajak di Indonesia dan implementasinya. Reformasi perpajakan, peningkatan kepatuhan sukarela, perubahan ketentuan perundang- undangan untuk lebih menjamin keadilan dan kepastian hukum dan perlindungan terhadap hak wajib pajak bisa meningkatkan kesetaraan antara wajib pajak dan fiskus.

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From the beginning of Tax Payer Compliance Policy from 2001, the progress its implementation is not very good. It is proven from the fact that the amount of tax payer compliance compare to registered tax payer is very low according to data in 2001 it is only 0,008%. Based on that fact, it needs to examine why the policy is not functioned well and what are the factors that influence the implementation of the policy.The aim of the research is to identify the tax payer compliance policy and its implementation especially in the Office of Tax Services for Foreign Investment one and the District Office of General Directorate of Tax Special Jakarta. It aims to define the problem that rises from the implementation of the policy.The research uses the method of descriptive analysis with literature only and field study to interview related sources as data collection technique. From the analysis it is found that there are many things of the policy and its implementation that Must be explored and changed. The study relates several factors that detain the implementation of the policy in term of the tax payer and other factors. Other thing discussed in the research is the influence of the policy on tax auditing and the Nation of the policy and the voluntarily compliance."