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"Penataan struktur disertai pembenahan alur kerja dan proses bisnis pada organisasisektor publik dilakukan agar terwujud pemerintahan yang efektif dan efisien. Penelitian inimenggunakan teori pertukaran sosial untuk mengamati pengaruh internal communicationsatisfaction dan perceived organizational support terhadap readiness to change yangdimediasi employee engagement untuk mendukung pembaruan pada pegawai Lembaga FiskalPusat (LFP). Hasil analisis data dari 387 responden pegawai LFP menunjukkan bahwa 7hipotesis memiliki pengaruh positif dan signifikan, sementara 3 hipotesis ditemukan tidaksignifikan. Data primer dikumpulkan melalui metode survei dengan mengirim kuesionerdaring kepada responden. Hipotesis diuji menggunakan Structural Equation Modeling (SEM)dengan aplikasi Lisrel 8.8.

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The structuring of the organizational framework, coupled with the improvement of

workflow and business processes in the public sector, is undertaken to achieve effective and

efficient governance. This research utilizes social exchange theory to examine the influence

of internal communication satisfaction and perceived organizational support on readiness to

change, mediated by employee engagement, to support reforms among employees of the

Central Fiscal Agency. The results of data analysis from 387 respondents of Central Fiscal

Agency employees indicate that seven hypotheses have a positive and significant influence,

while three hypotheses are found to be not significant. Primary data were collected through a

survey method by sending online questionnaires to respondents. Hypotheses were tested using

Structural Equation Modeling (SEM) with Lisrel 8.8 application."

"Pemulihan ekonomi negara melalui peneriman perpajakan menjadi sangat penting untuk mencegah adanya krisis dan mengembalikan kondisi perekonomian. Kinerja Direktorat Jenderal Pajak mengalami peningkatan selama dua tahun terakhir dalam hal penerimaan negara, namun dengan adanya pandemi Covid-19 yang mengakibatkan adanya disrupsi tatanan baru dalam bekerja, terdapat fenomena baru seperti faktor work-life balance, meningkatnya job stress, menurunnya job satisfaction, burnout dan dampaknya terhadap job performance pegawai Direktorat Jenderal Pajak. Penelitian ini bertujuan untuk melihat dampak dari disrupsi yang ada pada masa transisi setelah pandemi Covid-19 kepada pegawai sektor publik, khususnya Direktorat Jenderal Pajak melalui kuesioner secara daring kemudian diolah dan dianalisis menggunakan Structural Equation Modelling (SEM). Hasil penelitian memberikan gambaran bahwa work-life balance tidak berpengaruh terhadap job performance, sedangkan job stress, dan job satisfaction memiliki pengaruh positif, sementara burnout memiliki pengaruh negatif terhadap job performance. Selain itu, job satisfactiondan burnout mampu menjadi variabel mediasi yang memperkuat hubungan variabel penelitian job stress dan job performance, namun tidak memiliki efek yang signifikan pada hubungan antara work-life balance dan job performance.

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The performance of the Directorate General of Taxes has increased over the last two years in terms of state revenues, but with the Covid-19 pandemic which resulted in the disruption of the new work order, there are new phenomena such as increased stress, decreased job satisfaction, burnout, and its impact on the job performance of the Directorate General of Taxes employees. This study aims to see the impact of disruption during the transition period after the Covid-19 pandemic on public sector employees, especially the Directorate General of Taxes through online questionnaires which are then processed and analyzed using Structural Equation Modeling (SEM). The results of the study provide an illustration that work-life balance, does not affect job performance, while job stress, job satisfaction and burnout have a significant influence, both positively and negatively on job performance. In addition, job satisfaction and burnout can become mediating variables that strengthen the relationship between job stress and job performance, while they have little to no effect in relationship between work-life balance and job performance."

"Badan Narkotika Nasional (BNN) RI merupakan leading institution dalam menangani salah satu bentuk ancaman nir-militer, yaitu penyalahgunaan narkotika di Indonesia. Melalui strategi soft power approach, BNN menyediakan layanan rehabilitasi bagi penyalahguna narkotika. Konselor adiksi, merupakan tenaga profesional yang berperan penting dalam melaksanakan layanan rehabilitasi kepada penyalahguna narkotika. Kepuasan kerja konselor adiksi dalam melaksanakan tugas pokoknya, menjadi indikator terhadap kualitas, kapabilitas layanan, dan kredibilitas organisasi BNN dalam melaksanakan tugas P4GN.Penelitian ini bertujuan untuk mengetahui faktor yang memengaruhi kepuasan kerja konselor adiksi. Faktor tersebut yaitu: persepsi dukungan organisasi, sindrom burnout kerja, serta lingkungan kerja fisik. Penelitian ini menggunakan desain mix-method eksplanatori, dengan melibatkan 130 orang konselor adiksi yang bekerja di fasilitas layanan rehabilitasi rawat jalan dan rawat inap BNN RI. Metode analisis yang digunakan adalah SEM-PLS dalam mengukur persepsi dukungan organisasi dan sindrom burnout terhadap kepuasan kerja melalui lingkungan kerja fisik sebagai variabel mediator. Hasilnya, sebesar 95.4% konselor adiksi memiliki kesesuaian persepsi dukungan organisasi. Kemudian, 86.9% konselor adiksi berada pada level burnout rendah karena memiliki strategi coping stres yang sesuai. Konselor adiksi yang bekerja dengan lingkungan kerja fisik yang sesuai sebesar 96.9%, dan konselor adiksi yang merasa puas dengan pekerjaanya sebesar 96.2%. Lingkungan kerja fisik konselor adiksi, memiliki pengaruh langsung (direct) dan tidak langsung (indirect) antara persepsi dukungan organisasi terhadap kepuasan kerja. Sedangkan lingkungan kerja fisik tidak memiliki pengaruh yang signifikan antara sindrom burnout kerja terhadap kepuasan kerja. Penelitian ini dapat digunakan oleh organisasi BNN RI dalam memaksimalkan kepuasan kerja konselor adiksi melalui optimalisasi dukungan organisasi, lingkungan kerja fisik, dan upaya pencegahan serta penanganan sindrom burnout kerja.

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BNN RI is a leading institution in dealing with one form of non-military threat, namely narcotics abuse in Indonesia. Through a soft power approach strategy, BNN provides rehabilitation services for drug abusers. Addiction counselors are professionals who play an important role in carrying out rehabilitation services for drug abusers. The job satisfaction of addiction counselors in carrying out their main duties is an indicator of the quality, service capability, and credibility of the BNN organization in carrying out P4GN tasks. This research aims to determine the factors that affect the job satisfaction of addiction counselors, such as: perception of organizational support, burnout syndrome, and physical work environment. This study used an explanatory mix-method design, involving 130 addiction counselors who worked in BNN RI's outpatient and inpatient rehabilitation service facilities. The analysis method used is SEM-PLS in measuring the perception of organizational support and burnout syndrome on job satisfaction through the physical work environment as a mediator variable. As a result, 95.4% of addiction counselors have a suitable perception of organizational support. Then, 86.9% of addiction counselors are at low burnout levels because they have appropriate stress coping strategies. Addiction counselors who work with an appropriate physical work environment are 96.9%, and addiction counselors who are satisfied with their work are 96.2%. The physical work environment of addiction counselors has a direct and indirect influence between perceptions of organizational support and job satisfaction. While the physical work environment does not have a significant influence between job burnout syndrome and job satisfaction. While the physical work environment does not have a significant influence between job burnout syndrome and job satisfaction. This research can be used by BNN RI organizations in maximizing job satisfaction of addiction counselors through optimizing organizational support, physical work environment, and efforts to prevent and treat work burnout syndrome."

"Penelitian ini dilaksanakan untuk menguji pengaruh dukungan organisasi, komitmen pada organisasi, dan kepuasan kerja anggota terhadap kinerja anggota penyidik dan penyidik pembantu di Direktorat Reserse Kriminal khusus Polda Metro Jaya. Fenomena kinerja penyidik dan penyidik pembantu sangat penting karena berkontribusi kepada kinerja Direktorat Reserse Kriminal Khusus Polda Metro Jaya di dalam melaksanakan tugas dan fungsinya. Penelitian ini menggunakan metode survey sampel. Data yang digunakan adalah data primer dengan bantuan kuesioner yang diadaptasi dari teori dukungan organisasi, komitmen organisasi, kepuasan kerja (Minnesota Satisfaction Quesioner), dan kinerja (berdasarkan penilaian atasan). Populasi penelitian berjumlah 150 orang (anggota penyidik dan penyidik pembantu Dirkrimsus Polda Metro Jaya). Sampel penelitian yang terjaring sebanyak 101 anggota penyidik dan penyidik pembantu Dirkrimsus Polda Metro Jaya, pengambilan sampel didasarkan pada aturan Roscoe (1982). Teknik analisis yang digunakan dalam penelitian ini adalah teknik Regresi berganda dengan bantuan software SPSS Ver 19,0 dan Microsoft Excell 2007. Hasil penelitian menunjukkan bahwa terdapat pengaruh dukungan organisasi, komitmen organisasi, dan kepuasan kerja terhadap kinerja penyidik dan penyidik pembantu pada Direktorat Reserse Kriminal Khusus Polda Metro Jaya. Sedangkan secara parsial terdapat pengaruh dukungan organisasi terhadap kinerja penyidik dan penyidik pembantu pada Direktorat Reserse Kriminal khusus Polda Metro Jaya begitu juga dengan variabel kepuasan kerja hanya variabel komitmen organisasi yang tidak berpengaruh secara signifikan. Temuan empiris ini mengindikasikan bahwa dukungan organisasi dan kepuasan kerja berpengaruh terhadap kinerja penyidik dan penyidik pembantu pada Direktorat Reserse Kriminal khusus Polda Metro Jaya tapi belum pada komitmen kerja. Demikian pula dimensi dukungan organisasi yang berpengaruh signifikan hanya pada respon terhadap pegawai yang menghadapi masalah. Untuk dimensi kepuasan kerja hanya pada pembayaran dan supervisi Faktor lain yang memiliki peran penting dalam mendukung kinerja yang belum tercakup dalam penelitian ini adalah kepemimpinan, budaya organisasi, iklim, motivasi kerja kinerja berpengaruh positif dan signifikan.

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This study aimed to determine the effect of Organizational Support, Organizational Commitment, Job Satisfaction, and Performance Against Members Investigator and Investigator Assistant Special Criminal Investigation Directorate (Dirkrimsus) Polda Metro Jaya. The phenomenon of the investigator and the investigator Assistant performance is very important because it contributes to the Special Criminal Investigation Directorate's performance in carrying out its duties and functions.

This study uses a sample survey. The data used are primary data with the help of a questionnaire adapted from the theory of organizational support, organizational commitment, job satisfaction (Minnesota Satisfaction Questionnaire), and performance (based on the assessment supervisor). The population amount 150 people (members of the investigator and the investigator Assistant Dirkrimsus Polda Metro Jaya). The research sample were netted as many as 101 members of the investigator and the investigator assistant Dirkrimsus Polda Metro Jaya, sampling is based on the rule of Roscoe (1982). The analysis technique used in this study is the technique of multiple regression with SPSS Ver 19.0 and Microsoft Excel 2007.

The results showed that there are significant organizational support, organizational commitment, job satisfaction and the performance of the investigator and the investigator assistant at the Dirkrimsus Polda Metro Jaya. Partially, there are significant organizational support to the performance of the investigator and the investigator Assistant at the Dirkrimsus Polda Metro Jaya as well as job satisfaction variables only variable organizational commitment not significant.

The empirical findings indicate that organizational support and job satisfaction affect the performance of the investigator and the investigator Assistant at Dirkrimsus Polda Metro Jaya but not at work commitment. Similarly, the dimensions of the support of society together have significant effect only in response to an employee who has a problem. For the dimensions of job satisfaction only on payment and supervision. Another factor that has an important role in supporting the performance of which is not covered in this study are leadership, organizational culture, climate, work motivation to significant impact performance."

"Skripsi ini membahas hubungan komponen kualitas kehidupan kerja dengan motivasi kerja perawat pelaksana di RS Haji Jakarta. Penelitian ini merupakan studi yang bersifat kuantitatif dengan menggunakan desain penelitian cross sectional. Hasil penelitian menunjukan bahwa komponen kualitas kehidupan kerja yang terdiri dari fasilitas yang tersedia, keselamatan lingkungan kerja, keterlibatan karyawan, kompensasi yang seimbang, komunikasi, pengembangan karir, penyelesaian masalah, rasa aman terhadap pekerjaan, dan rasa bangga terhadap institusi memiliki hubungan yang bermakna dengan motivasi kerja. Berdasarkan hasil penelitian maka disarankan untuk survei gaji ke rumah sakit yang setipe, reward dan punishment kehadiran karyawan, sosialisasi jenjang karir perawat RS Haji Jakarta, pelatihan yang sesuai dengan kompetensi, dan memberi kesempatan perawat untuk bersosialisasi.

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This focus of this study is relationship component of quality of work life with work motivation of nurse at Haji Jakarta Hospital. This research is a quantitative study using cross sectional research design. The result showed that the component of quality of working life consists of : wellness, safe environment, employee participation, equitable compensation, communication, career development, conflict resolution, pride, and job security meaningful relationship with work motivation. Based on the result research, it is advisable to salary survey with other hospital which same type, reward and punishment for presence of employees, socialization level of nursing career in Haji Jakarta Hospital, training appropriate to the competence, and give opportunity nurses to socialize."

"Every year, we all find ourselves working harder, longer, and at a faster pace. Very few of us are working a forty-hour week anymore and many of us find it impossible to find time to relax much less find ways to make our jobs more enjoyable. Finally here is an antidote for overstressed workers everywhere. As an expert in personal and professional development, Gini Graham Scott has helped people all over the world find more enjoyment in their work and personal lives. In "Enjoy!" she shares her secrets for finding and creating more fulfillment at the office."

"Sumber Daya Manusia memegang peranan dan fungsi yang signifikan dalam rangka tercapai keberhasilan organisasi termasuk juga erat kaitannya dengan lingkungan kerja dari personel tersebut. Hal ini sejatinya juga yang ada dan terjadi di Direktorat Reserse Kriminal Umum (Dit Reskrimum) Polda Metro Jaya sebagai salah satu unit organisasi pada Kepolisian Daerah Metro Jaya. Dit Reskrimum Polda Metro Jaya, secara struktural memiliki 2 (dua) Bagian, 6 (enam) Sub Direktorat (Sub Dit) dan 1 seksi sebagai satuan tugas di bawahnya yang memiliki tugas, wewenang dan tanggung jawab berbeda. Dalam openelitian ini, penulis membatasi objek penelian khusus pada personel yang berdinas pada 6 (enam) Sub Direktorat saja yaitu Sub Direktorat Keamanan Negara (non operasional), Sub Direktorat Harta Benda-Bangtah (non operasional), Sub Direktorat Reserse Mobile-Resmob (operasional), Sub Direktorat Umum-Jatanras (operasional), Sub Direktorat Renakta (non operasional) dan Sub Direktorat Ranmor (operasional). Penelitian ini diselenggarakan untuk mengetahui perbedaan persepsi responden yang merupakan personel Dit Reskrimum Polda Metro Jaya dengan 3 (tiga) variabel yaitu lingkungan kerja, motivasi kerja dan kepuasan kerja. Lebih jauh, peneliti juga mencoba menguji pengaruh antar variabel tersebut pada responden. Adapun Jenis penelitiannya adalah eksplanatif untuk mengungkapkan perbedaan persepsi responden terhadap variabel penelitian dalam lingkup organisasi yang berbeda serta untuk mengkaji lebih dalam terhadap pengaruh variabel independen maupun variabel dependen yang dirumuskan dalam pertanyaan penelitian. Populasi penelitian berjumlah 820 orang anggota Polri yang tersebar pada berdinas pada 6 (enam) Sub Direktorat yang ada di bawah Dit Reskrimum Polda Metro Jaya. Pengambilan sampel dilakukan secara kluster random sampling dari personel di masing-masing subdit tersebut. Hasil penelitian menunjukkan bahwa persepsi personel Dit Reskrimum Polda Metro Jaya terhadap variabel yang diteliti tergolong bervariasi namun faktor lingkungan kerja sangat mempengaruhi motivasi kerja dan juga kepuasan kerja. Kepuasan kerja disini pun erat kaitannya dengan motivasi kerja personel. Sehingga seluruh variabel tersebut saling terkait dan berhubungan satu sama lain.

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The role and function of Human Resources plays a significant role in achieving organizational success, including closely related to the work environment of the personnel. This is similar to what happened to the Directorate of Criminal Investigation at the Metro Jaya Police, which is one of the organizational units within the Metro Jaya Regional Police. Within the work environment of the Directorate General of Criminal Investigation of the Polda Metro Jaya, there are 6 (six) Sub Directorates (Sub Directorates) under it which have different duties, authorities and responsibilities in handling cases of general crimes that occur, including Sub Directorate of National Security (non-operational), Sub Directorate Land Assets (non-operational), Sub Directorate Resmob (operational), Sub Directorat General Crime - Jatanras (operational), Sub Directorate Renakta (non-operational) and Sub Directorate Ranmor (operational). This study aims to identify and analyze the differences in perceptions of Polri members based on the work environment, work motivation on the achievement of job satisfaction in the personnel of the Ditreskrimum Polda Metro Jaya which consists of several organizational units. This type of research uses explanatory research which aims to reveal differences in respondents' perceptions of research variables in different organizational units and examine more deeply the influence of independent and dependent variables formulated in research questions. The research population was conducted on 820 members of the National Police who serve at the Directorate General of Criminal Investigation of the Polda Metro Jaya which consists of 6 (six) Sub-Directorates under it. Sampling was carried out by cluster random sampling from the personnel of each sub-directorate in the Directorate of General Criminal Investigation. The results showed that the perception of the personnel in the Directorate of Criminal Investigation at the Polda Metro Jaya on the variables studied was varied, but the work environment factors greatly influenced work motivation and job satisfaction. Job satisfaction here is also closely related to the work motivation of personnel. So that all of these variables."

"Work satisfaction is a pre-condition for productivity, work quality responsiveness, and customer services enhancement (Kaplan & Norton, 1996: 112). An employee satisfied with his/her work and all aspects of the environment will have positive work behavior in completing the organizational tasks and will give positive impact on task performance. Human resources at Secretariat Directorate General HAKI today cannot escape from the vast dynamics of change. The ever fast growing of technology development and work structure which demand more efficiency demanded employees to adapt. Not all employees can adjust in a short time and many of them became contra-productive, such as taking day-offs, have many backlogs, etc. This symptoms assume to DB forms of work dissatisfaction. Work load of the Secretariat which supported other units work activity had to pay attention to aspect of today work design. Work characteristic approach is one of the many approaches used in determining the employees' opinion toward work and aspects surrounding them. The aim of this research is to determine how the relation between work characteristic and work satisfaction. The existing literatures mentioned the existence of relation between work characteristic (Hackman & Oldham, 1976) to work satisfaction (Spector 1 997: 30).The population of this research is employees at Secretariat Ditjen HAKI. Total respondents of this research are 59 people. This research used survey and questioner method. Two questioners are used, work characteristic and work satisfaction questioners. Data is analysed by simple correlation and multiple correlation analyses. Validity and reliability data shown questioners items used get above margin score.Correlation test result shown there is a positive and significant relation between the seven dimensions of work characteristic (work firmness. skill variety, autonomy, task identity, work significant, feed back, duty) with work satisfaction. This fault ls similar with previous research done by Spector (19972 4). An important finding from this research is that work dimension is the strongest dimension related to employees' work satisfaction (0,710). While the multiple correlation score to determine the relation between work characteristic and work satisfaction is 0.797 and proven to be signilicant.This finding can be used bythe management of Secretariat of Ditjen HAKI in improving the employees' performance through work characteristicapproach. Improvement on dimensions of work characteristic which have potentials in enhancing work satisfaction. such as giving support and spirit as well as giving attention to daily employees? problem are ways to directly involved with enhancing work satisfaction level."