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"This focused of research is a physical activity needs for elders who lived in the charitable institution at Bekasi with objective to gain infomation regarding self-monitoring planning. This research are quantitative and qualitative research. It is categorized as explanatory stuvey, using hypothetical assessment that independent factors affected dependent factors. In the operational technique, this research used several methodological tools to assess subjects? physical activity level, social support, and self-efficacy. The samples are 67 persons. The data was collected using in-depth interview methods, and focus group discussion.The result showed that only social support factor could affect the level of elder`s physical activity while self-efficacy was not affecting it. This study also found that physical health status ofthe respondent as confounding factor, which affecting social support factors in relation with physical activity level of the respondent. However qualitative methodology showed that both social support and self-efficacy aifected physical activity level of the respondent.In conclusion, the self-monitoring program for elders could be implemented by taking social support and selfleliicacy factors into consideration. For next research, it needs bigger sample size, sensitive tools of methodology, and developing the form of self-monitori ng program."

"Conducting a thorough data collection is vital to the success of your training needs assessment. This Infoline focuses on how to collecting accurate data that ensures your training needs assessment doesnt waste company time and money. You will learn how to choose the best data collection methods for your unique business situation while avoiding common pitfalls. This Infoline demonstrates how to plan and implement your data collection process develop a collaborative relationship with your client present data."

"This issue defines a mini needs assessment as a process for identifying problems and solutions in a condensed period of time. It outlines a process model and guidelines for implementing the model and offers a mini needs assessment, stakeholders interview guide, and sample action plan."

"Fokus Tugas Akhir ini adalah needs assessment ( pengkajian kebutuhan ) akan aktifitasfisik bagi Lanjut Usia yang tinggal di panti tresna werdha. Pengkajian kebutuhan inidigolongkan sebagai penelitian survei eksplanatori, untuk melihat hubungan peubahindependen terhadap peubah dependen. Model operasional pengkajian kebutuhan inimenggunakan beberapa alat ukur untuk mengukur tingkat aktifitas fisik, dukungan sosialdan self-efficacy responden. Sampel sebanyak 67 orang. Teknik pengumpulan datamenggunakan wawancara mendalam dan FGD. Hasil pengolahan data terbukti adahubungan antara peubah independen dengan peubah dependen. Terdapat faktorpengganggu yang mempengaruhinya. Kesimpulan penelitian adalah dapat diterapkanrancangan self-monitoring program tahap awal. Penulis menyaranka agar penelitianselanjutnya memperhatikan jumlah sampel, alat ukur, dan penyempurnaan terus menerusbentuk program self-monitoring."

"Saat ini RS Persahabatan berupaya meningkatkan mutu pelayanan kesehatan dengan menyelenggarakan pelayanan kesehatan profesional, bermutu, dan bersahabat untuk mewujudkan kepuasan bagi konsumen sasarannya dalam rangka penyelenggaraan status rumah sakit swadana.Beberapa upaya telah dilakukan antara lain dengan membuka Instalasi Praktek Dokter Spesialis Terpadu pada pertengahan tahun 1998. Dalam perjalanannya hingga tahun 2001 angka kunjungan pasien relatif meningkat tetapi masih sekitar 4% dibandingkan dengan angka kunjungan Instalasi Rawat Jalan. Sehubungan dengan hal tersebut perlu diketahui informasi tentang perkembangan konsumen dengan melakukan pemantauan tentang keinginan dan kebutuhan konsumen sasaran.Tujuan penelitian ini adalah untuk mengetahui karakteristik pasien yang tidak ingin memanfaatkan lagi IPDST RSP sebagai bahan pertimbangan untuk membuat strategi pengembangan 1PDST RSP.Penelitian ini merupakan case control dengan data primer yang diambil menggunakan kuesioner pada 145 responden. Analisa data dengan cara univariat dan bivariat untuk menganalisa faktor-faktor yang diteliti, kemudian dilakukan uji statistik dengan bantuan komputer untuk mengetahui ada tidaknya hubungan antara faktor yang diteliti dengan tidak kembalinya pasien untuk berobat lagi (drop out).Hasil penelitian hampir seluruhnya menunjukkan persepsi responden baik terhadap IPDST RSP, hanya masalah tarif dan sebagian responden memanfaatkan fasilitas pelayanan lain yang lebih dekat tempat tinggal. Berdasarkan hal-hal tersebut, manajemen RSP perlu memantau persepsi, keinginan dan kebutuhan konsumen sasaran dan menindaklanjuti strategi pengembangan yang telah disusun.Daftar bacaan : 57 (tahun 1968 - 2002 )

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The Caracteristices Drop Out Patient of the Instaiasi Praktek Dokter Spesialis Terpadu at Persahabatan Hospital, 2001 At the moment, Persahabatan Hospital makes efforts to increase health service quality through the organization of professional health service, better quality and friendly, the satisfaction of the target customer in making efforts as a swadana (self funding) hospital.The efforts had performed; one of them is opening the Instalasi Praktek Dokter Spesialis Terpadu (The Consolidate Doctor Specialist Practice) in the middle of 1998. In the progressing to 2001, patient visit numbers are increase relatively, but still remain about 4 % if compare with the Instalasi Rawat Jalan (Out Patient Installation).For that reason, information regarding the behavior of the target customer is needed and can be achieved through the monitoring of their wants and needs so we can really understand them.The objective of this research is to obtain information about the patient characteristics that doesn't want to utilize the Instalasi Prakktek Dokter Spesialis Terpadu of Persahabatan Hospital as a consideration to set up developing strategy of IPDST RSP.This research is made by using case control design and using primary data taken from questionnaire of 145 respondents interviewedUnivariate analysis is used to set up the frequency distribution and followed by the bivariate analysis to obtain the cross tabulation of variables used by computer to inform the connection of the factors of unutilization IPDST (patient drop out).The result shows that in general the perception about IPDST is relatively good but more attention must be made to the price and some of the patients use other health service that closer to their home. Based on the result of the research above, the management needs to monitoring the perception, desire and target customer needs and perform developing strategy that had been set up.List of references: 57 (1968 - 2002)"

"ABSTRACTPenelitian ini bertujuan untuk memahami kebutuhan informasi nelayan yang ada di wilayah Muara Kaliadem, Jakarta Utara. Metode pendekatan yang dilakukan dalam penelitian ini berupa metode kualitatif deskriptif. Pengambilan data dilakukan dengan menggunakan pedoman wawancara terstruktur dan dokumen pendukung yang digunakan untuk memperkuat hasil analisis dalam pembahasan. Model penelitian yang digunakan adalah model faktor pemenuhan kebutuhan informasi yang dikemukakan oleh Johnson. Hasil penelitian ini menggambarkan kebutuhan informasi nelayan serta mengidentifikasi faktor yang mendorong tindakan pencarian informasi dalam upaya memenuhi kebutuhan informasinya. Faktor latar belakang serta faktor personal individu menjadi pemicu tindakan pencarian informasi. Adapun hambatan dalam tindakan pencarian informasi yang ditemukan merupakan hambatan yang berasal dari individu itu sendiri terkait dengan keterbatasan yang dimilikinya, serta akses informasi yang sulit untuk dijangkau. Beberapa hal yang disarankan terkait hambatan yang ditemukan antara lain adalah penyediaan akses sumber informasi di beberapa titik tertentu dan penyuluhan informasi yang dilakukan secara rutin.

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ABSTRACTThis research is determined to understand fishermens information needs at Muara Kaliadem, North Jakarta. Research approach that is used in this research is qualitative descriptive method. The data is collected by using structured interview and supported documents to strengthen the analysis in the discussion. Research model that is used in this research is Johnsons information needs fulfillment factors. The result of this research shows fishermens information needs and identifies factors that trigger them to do information seeking to fulfill their information needs. Factors such as their personal background and as an individual become their triggers in information seeking. Barriers found when they do information seeking are coming from themselves as an individual regarding their own limitations, also access to information that is hard to reach. There are some suggestions regarding overcoming these barriers such as providing access to information resources at certain points and socializing about information resources routinely."

"Penelitian ini bertujuan untuk menganalisis hubungan antara fungsi pemasaran yang dilaksanakan oleh tenaga keperawatan dengan persepsi kesadaran pelanggan akan hak pelayanan kesehatan di Rumah Sakit Islam. Desain penelitian adalah deskriptif eksploratif menggunakan pendekatan potong lintang dan dilengkapi dengan informasi secara kualitatif. Sampel penelitian ini adalah 118 perawat dengan latar belakang pendidikan minimal D-3 Keperawatan, masa kerja minimal 3 tahun dan memberikan pelayanan langsung kepada pasien ditambah 10 orang pasien yang telah dirawat minimal 3 hari untuk memvalidasi informasi dari subyek perawat. Seluruh sampel diambil secara proposional dari 2 Rumah sakit Islam. Analisis yang digunakan adalah uji regresi linier sederhana, chi-square dan uji regresi linier ganda.Hasil penelitian menunjukkan bahwa ada hubungan antara fungsi pernasaran yang dilaksanakan oleh perawat dengan persepsi kesadaran pelanggan akan hak pelayanan kesehatan. Hasil analisis karakteristik individu rerata menunjukkan tidak ada hubungan dengan pelaksanaan fungsi pemasaran. Hasil analisis korelasi dengan a. = 0,05 menunjukkan bahwa terdapat hubungan signifikan antara diferensiasi pelayanan, kepemimpinan biaya, fokus pelayanan (variabel babas), dan umur, jenis kelamin, tingkat pendidikan dan lama kerja (variabel pengganggu) dengan persepsi perawat tentang kesadaran pelanggan akan hak pelayanan kesehatan.Penelitian ini menyimpulkan bahwa lama kerja mempunyai penganruh yang paling besar terhadap persepsi kesadaran pelanggan akan hak pelayanan kesehatan, tetapi hanya 16,5% dari variasi persepsi kesadaran pelanggan akan hak pelayanan kesehatan yang dapat menjelaskan fungsi pemasaran yang dilaksanakan dan karakteristik individu. Hal ini dapat terjadi karena belum optimalnya pelaksanaan fungsi pemasaran oleh tenaga keperawatan disertai persepsi kesadaran pelanggan akan hak pelayanan kesehatan. Untuk itu, praktik keperawatan, institusi rumah sakit dan keilmuan perlu meninjau kembali aspek - aspek yang dapat meningkatkan pencapaian fungsi pemasaran dan mengubah persepsi perawat tentang kesadaran pelanggan akan hak pelayanan kesehatan sehingga pelayanan kesehatan yang diberikan dapat meningkat.

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The purpose of the study was to examine the relationship between the function of marketing done by nurses and the perception of consumer awareness towards patient's rights to health service at Islamic hospitals. The design was descriptive explorative using cross sectional approach and also provided with information from patients. The sample of the study was 118 nurses who have minimal education of D-3 of nursing, minimal experience of 3 years and provide care directly to the patients, also added with 10 patients who were hospitalized for minimal 3 days to validate information from the nurse subjects. The sample was proportionately taken from two Islamic hospitals. The analyses employed simple regression, chie square, and multiple regressions tests.

The findings showed that the function of marketing done by nurses have significant correlation with the nurse' perception of consumer awareness toward patient's rights to health service, and none of the individual characteristics had correlation with the function of marketing done by nurses. Further, from its correlation analysis with a = 0.05 there were significant relationship between differentiation of service, cost leadership, focus of service (independent variables), and age, sex, education and experience (confounding variables) with the perception of consumer awareness towards patient's rights to health service.

The study concluded that experience variable had very strong influence to the perception of consumer awareness towards patient's rights to health service but only 16.5% from variation of the perception of consumer awareness to patient's rights to health service could be explained by the function of marketing done by nurses and individual characteristic simultaneously. This condition may be related to the function of marketing done by nurses that was not optimum in implementation. Therefore, the nursing service, the hospitals and nurses organization need to re-evaluate and improve the factors that could strengthen the achievement of nurse marketing function."

"Without a change manager the transition to a human performance intervention mindset will be inconsistent and desired results not achieved. This Infoline explores not only the key competencies of the change manger, but also details major steps in the change process from making the case for change, managing resistance, and getting commitment. The issue also provides tips on group dynamics, communication techniques, and the role of the facilitator to effect change."