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"Tesis ini membahas Business Plan untuk mendirikan One-stop Sports Center di Bintaro dalam konteks manajemen operasional. Penelitian ini adalah penelitian kualitatif berupa Innovation Plan. Penelitian ini secara lebih spesiiik difokuskan untuk menciptakan konsep-konsep baru tentang inovasi di bidang jasa. Teori yang digunakan adalah teori-teori terkait ilmu Manajemen Operasi, Manajemen Strategis, dan Manajemen Jasa. Teori yang terkait dengan Manajemen Operasi terdiri dari Rancangan Produk dan J asa, Manajemen Kapasitas, Rancangan alur Proses, Perencanaan Standart Operational Procedurs, Inventory, Tenaga Kerja, dan Penjadwalan.

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The focus of this study is the Business Plan to build One-stop Sports Center from the aspects of Operation Management. The purpose of this qualitative research is to create a new concepts of innovations in services as innovation plan. The theories used in this research are Operation Management, Strategic Management, and Service Management. The Operation Management theories consist of Product and Services Design, Strategic Capacity Management, Process Flow Design, Design of Standard Operational Procedures, Inventory Planning, Workforces, and Scheduling."

"Stakeholder theory is used for many purposes in a wide array of disciplines. It was intended to serve as a strategic management tool for business and society relationships in a capitalist system. While it has broad scholarly appeal, it is still somewhat controversial and is considered to be empirically underdeveloped. This new book offers a series of ten chapters from well-known, established and emerging business and society scholars working with stakeholder theory in its many aspects. Each chapter is centered on a different sub-topic related to stakeholder management, written by the actual published experts on that sub-topic. The chapters stand alone as comprehensive pieces of scholarship in themselves, but they are intimately related and interwoven so as to give readers an overall sense of cohesion around the area of stakeholder management."