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"Organisasi yang menerapkan sebuah sistem informasi mengharapkan agar seluruh pengguna menggunakan sistem informasi tersebut. Demikian pula dengan penerapan Portal Internal di Perum PERURI. Portal Internal tersebut hadir sebagai pintu gerbang ke berbagai sistem informasi lain serta menyajikan informasi seputar perusahaan dan individu pegawai. Meskipun Portal Internal telah memberikan fasilitas tersebut, belum semua pengguna menggunakan Portal. Oleh karena itu, dibutuhkan penelian untuk mengetahui faktor yang mempengaruhi pengguna dalam menggunakan Portal Internal Perum PERURI. Dalam penelitian ini, peneliti menggunakan faktor yang terdapat pada Unified Theory of Acceptance and Use of Technology (UTAUT), model keberhasilan sistem informasi DeLone dan McLean, serta Technology Acceptance Model (TAM). Data awal penelitian didapatkan dari pengolahan basis data serta wawancara. Untuk pengujian hipotesis, data didapatkan dari kuesioner penelitian yang didapat dari 200 responden. Data yang diperoleh diuji dengan Structural Equation Modeling (SEM) menggunakan perangkat lunak SmartPLS 2.0 M3. Dengan adanya penelitian ini, diharapkan faktor yang mempengaruhi penerimaan pengguna terhadap Portal Internal Perum PERURI dapat diketahui serta membantu para pengambil keputusan untuk meningkatkan penggunaanportal. Hasil dari penelitian ini adalah didapatkannya lima faktor yang mempengaruhi niat pengguna dalam menggunakan Portal, yaitu kualitas informasi, kualitas sistem, kondisi fasilitas, pengaruh sosial, dan relevansi dengan pekerjaan.

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Organizations that implement an information system expects that all users use the information system. Similarly, the application of the Internal Portal in Perum PERURI. Internal Portal is present as a gateway to a variety of other information systems as well as provide information about the company and the individual employee. Although the Internal Portal has provided the facility, not all users use the Portal. Therefore, recent research is needed to determine the factors that affect users in the use of the Internal Portal Perum PERURI.

In this study, researchers used the factors contained in the Unified Theory of Acceptance and Use of Technology (UTAUT), model of information systems success DeLone and McLean, and the Technology Acceptance Model (TAM). Preliminary data obtained from the study database processing and interviews. To test the hypothesis, the data obtained from the questionnaire research obtained from 200 respondents. The data obtained were tested using Structural Equation Modeling (SEM) using software SmartPLS 2.0 M3.

With the existence of this study, it is expected that factors affecting user acceptance of the Internal Portal Perum PERURI knowable and helps decision makers to increase the use of portals. The results of this study is the obtainment of five factors that affect the user's intention in using the Portal, ie the quality of information, quality systems, faciliting conditions, social influence, and job relevance."

"Penelitian ini mengintegrasikan SERVQUAL, Model Kano dan Quality Function Deployment (QFD) untuk menyusun strategi peningkatan kualitas layanan enterprise portal PT Maskapai Reasuransi Indonesia Tbk (Marein) yang sesuai dengan kebutuhan para penggunanya. Data yang digunakan dalam penelitian ini adalah hasil kuesioner yang disebarkan kepada seratus orang responden yang merupakan karyawan Marein. SERVQUAL didapatkan bahwa dari empat dimensi kualitas layanan yang diukur yaitu Usability, Design, Information Quality dan Service Reliability mendapatkan nilai kesenjangan yang negatif, artinya tingkat kualitas layanan enterprise portal Marein masih rendah. Kemudian dengan menggunakan Model Kano didapatkan lima belas atribut kualitas layanan yang harus ditingkatkan untuk meningkatkan kepuasan pengguna. Metode terakhir adalah QFD yang menghasilkan sebelas technical response berikut prioritas pelaksanaan untuk dapat meningkatkan kualitas lima belas atribut kualitas layanan yang sebelumnya didapatkan dari Model Kano. Rangkaian penelitian tersebut menyimpulkan lima technical response yang memiliki tingkat prioritas tertinggi yaitu integrasi antar aplikasi, penambahan staf, penerapan user requirement management, peningkatan kapasitas server dan desain ulang tampilan.

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This study integrates SERVQUAL, Kano Model and Quality Function Deployment (QFD) to develop strategies for improving service quality of PT Maskapai Reasuransi Indonesia Tbk. (Marein) enterprise portal based on its users needs. The data used in this study are responds to questioners by onehundred employees of Marein. The result of SERVQUAL method shows that four of service quality measured ie Usability, Design, Information Quality and Service Reliability has a negative gap score, meaning that the level of service quality of Marein’s enterprise portal is lower than expected. Then by using Kano Model this study obtained fifteen attributes of service quality that should be improved to increase its user satisfaction. The last method being used is QFD which provides eleven technical responses along the priority score that should be implemented to improve the service quality. The study concluded a series of five technical response that has the highest priority which are integration between applications, the addition of staff, implementation of user requirement management, increasing server capacity and redesign."

"[ABSTRAKPenelitian ini bertujuan menganalisis faktor-faktor penyebab rendahnya kualitas informasi (KI) web portal Indonesia Kreatif serta merumuskan strategi untuk meningkatkannya. Penelitian terdiri atas tiga tahap utama, yaitu sintesis dimensi KI, dilanjutkan penilaian KI, serta perumusan strategi. Sintesis dimensi KI dilakukan melalui 3 framework, yaitu AIM Quality, CC/LC, dan Gasser-Stvilia. Beberapa temuan faktor penyebab rendahnya KI web portal antara lain: ketentuan penulisan informasi dan image/file belum lengkap; sumber informasi belum merata, banyak informasi perlu diverifikasi; tidak ada ketentuan rentang waktu produksi informasi; tidak ada dokumentasi penyuntingan informasi; tidak ada penilaian tingkat pemahaman pengguna terhadap informasi; serta ada celah keamanan informasi.Penelitian menghasilkan 24 strategi meningkatkan kualitas informasi web portal Indonesia Kreatif. Ke-24 strategi ini web portal Indonesia Kreatif ini disusun dalam kerangka strategi KREATIV. Bebeberapa strategi yang menjadi prioritas meliputi ekspansi sumber informasi kegiatan kreatif dari berbagai daerah, perancangan target produktivitas, standar waktu produksi, peningkatan target verfikasi profil orang kreatif, pencantuman referensi sebagai sumber informasi, serta pembuatan dokumen content change log.

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ABSTRACTThe aims of this research are analyze causative factors that cause Indonesia Kreatif web portal has poor information quality (IQ) and also formulate strategy to improve its information quality. The main phases from this research are: IQ dimension synthesis from AIM Quality, CC/LC, and Gasser-Stvilia; IQ assessment; and strategy formulation. Some factors that cause Indonesia Kreatif web portal has poor IQ are: incomplete rules about information writing and its image/file; big gap among provinces as information source, unverified informa-tion, no information production timeschedule regulation, no documenta-tion for information editing, no user assessment about information understanding, and also information security vulnerability.This research produces 24 strategies to improve information quality in Indonesia Kreatif web portal. Those has formulated in KREATIV strategy framework. Some priority strategies are: expansion the information source about creative event from many provinces, productivity target planning, time production standardization, increase verified creative people profile, insert references as information resource, and also content change log documentation.;The aims of this research are analyze causative factors that cause Indonesia Kreatif web portal has poor information quality (IQ) and also formulate strategy to improve its information quality. The main phases from this research are: IQ dimension synthesis from AIM Quality, CC/LC, and Gasser-Stvilia; IQ assessment; and strategy formulation. Some factors that cause Indonesia Kreatif web portal has poor IQ are: incomplete rules about information writing and its image/file; big gap among provinces as information source, unverified informa-tion, no information production timeschedule regulation, no documenta-tion for information editing, no user assessment about information understanding, and also information security vulnerability.This research produces 24 strategies to improve information quality in Indonesia Kreatif web portal. Those has formulated in KREATIV strategy framework. Some priority strategies are: expansion the information source about creative event from many provinces, productivity target planning, time production standardization, increase verified creative people profile, insert references as information resource, and also content change log documentation., The aims of this research are analyze causative factors that cause Indonesia Kreatif web portal has poor information quality (IQ) and also formulate strategy to improve its information quality. The main phases from this research are: IQ dimension synthesis from AIM Quality, CC/LC, and Gasser-Stvilia; IQ assessment; and strategy formulation. Some factors that cause Indonesia Kreatif web portal has poor IQ are: incomplete rules about information writing and its image/file; big gap among provinces as information source, unverified informa-tion, no information production timeschedule regulation, no documenta-tion for information editing, no user assessment about information understanding, and also information security vulnerability.This research produces 24 strategies to improve information quality in Indonesia Kreatif web portal. Those has formulated in KREATIV strategy framework. Some priority strategies are: expansion the information source about creative event from many provinces, productivity target planning, time production standardization, increase verified creative people profile, insert references as information resource, and also content change log documentation.]"

"Pertukaran informasi, kolaborasi dan komunikasi pada saaat ini menjadi faktor yang sangat menentukan dalam keberhasilan di dunia bisnis, hal ini terutama dipicu dari tuntutan konsumen yang selalu menuntut produk dan pelayanan yang cepat, murah dan bagus. Tuntutan ini memaksa pelaku bisnis untuk mencari cara untuk dapat memberikan nilai tambah bagi konsumennya sehingga dapat bersaing dengan perusahaan-perusahaan sejenis. ManggaDuaShop.com merupakan situs web yang direncanakan untuk menjadi portal vertikal pertukaran informasi perdagangan yang memuat informasi perdagangan komputer dan perlengkapannya. Diharapkan portal informasi ini dapat menjadi jembatan penghubung langsung antara distributor (pihak yang menjual) dengan reseller (pihak yang membeli) dalam melakukan perdagangan komputer dan perlengkapannya secara elektronik tanpa mengenal batas geografis dan waktu, sehingga dengan adanya portal informasi perdagangan ini pengguna web portal dapat menekan biaya operasional, meningkatkan kualitas layanan dan mendapatkan akses informasi yang lebih akurat dan cepat. Semua ini pada akhirnya bermuara pada kepuasan konsumen dan peningkatan penjualan perusahaan. Perencanaan dan perancangan yang dibahas dalam penelitian ini diharapkan dapat merencanakan model bisnis yang tepat bagi ManggaDuaShop.com dan merancang proses bisnisnya agar dapat diimplementasikan secara nyata dalam dunia bisnis.

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Nowadays Information exchange, collaboration and communication have become critical factors in achieving success in business world. This situation is triggered by consumer demand that is always demanding cheap high quality product with good service from company. This demand has compelled company to search a new way to give added value to its consumer in order to compete with its competitors. ManggaDuaShop.com is a website intended to be a vertical business information exchange portal focusing on computer industry and its peripherals. This infomation portal is expected to be a direct link between distributor (seller side) and reseller (buyer side) to do computer and peripheral trading across time and geographical boundaries. As the result of using this information portal user can reduce operational cost, increase quality of service, and has faster and more accurate information access. In the end it can increase customer satisfaction and market share. This research is intended to plan appropriate business model for ManggaDuaShop.com and design its business process to be implemented in real business world."

"Keuntungan Cloud Computing (CC) merupakan teknologi baru yang mempunyai karakteristik on-demand self service, broad network access, resource pooling, rapid elasticity, dan measured service, yang menjanjikan efisiensi dan efektifitas operasional Teknologi Informasi dan Komunikasi (TIK) pada organisasi. Permasalah pada CC dalam mendukung kinerja Lembaga Pemerintahan masih menjadi belum perhatian khusus. Artikel ini memaparkan hasil migrasi data center berbasis CC (Virtual Private Data Center) yang diterapkan pada Lembaga Ilmu Pengetahuan Indonesia (LIPI). Model penerapan ini diharapkan bisa menjadi acuan untuk instansi pemerintah lain yang memiliki karakteristik dan serumpun dengan LIPI maupun instansi pemerintah lain dalam melaksanakan pengelolaan TIK untuk bisa lebih banyak mendapatkan manfaat dari CC sehingga efektifitas dan efisiensi pengelolaan TIK dapat tercapai. "

""Far beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business?s landscape."

"This edited collection seeks answers to these questions, providing the library and broader information community with an overview of how portals are currently being used. Leading edge researchers and practitioners explore the variety of ways in which the aspiration to portalize information is currently being realized and offer several views on likely future trends. Section 1 discusses generic aspects of portals such as questions of definition, as well as exploring the underlying technologies and overarching management issues, and the concepts of personalization and user needs analysis. Section 2 focuses on the role of information services in developing portals. Sections 3 and 4 analyse the current experience of portals within the corporate, public and academic sectors, with case studies and reviews of sector trends. Section 5 offers various perspectives on the future development of the concept of the portal. "

"Yahoo! is an Internet portal company which was founded in 1995 in Santa Clara, California. As one of the portal market leaders, Yahoo! offers various services including Internet communication, commerce (B2B and B2C), on-line media, eiiterprise portal solution, and audio-video streaming.Yahoo!?s business strategy (until the year 2000) was to make profit by selling advertisements and banners, and by establishing B2C commerce (including co-marketing with amazon.com, E*Trade, and eLoan. Yahoo! do not charge subscription fee to its user. Because the company revenue is mainly from advertising, Yahoo! tries to reach as many customers as they can and build its brand awareness.Yahoo! has a strong customer base, reaching a number of 180 million unique users and 13,000 merchants (in Yahoo! Shopping) . Its users are spreading across many countries. Figure 3.3. shows Yahoo! ?s users by region.Yahoo!?s financial performance, in the period of 1995 ? 2000, shows a rapid revenue growth of CAGR 278%. Despite of its high revenue growth, Yahoo! Experienced negative profit in the period of 1995 ? 1999. Yahoo! finally booked profit in the fiscal year of 1999 and 2000.In the year 2000, Yahoo ! successfully gained revenue o f US s 1 . 1 billion, significant growth of 88% from the previous year. EBITDA increased 1 17% from the previous year amounting to US $ 41 1 millions. The two remarkable increases both in revenue and in EBITDA indicated a good financial performance in the year 2000.The main problem which is faced by Yahoo! is its threatened future revenue. From the period of 1995 to 2000, Yahoo! experienced a high growth of revenue, however, the prospect of Yahoo!?s future revenue can be threatened by several risks of competitors, macro economy condition, and volatility in the Internet industry.The weighted average probability is used to do the final calculation of value of the firm by considering all scenarios. Each scenario is weighted according to its probability to take place ( 0% to 100%), then it is totaled to get the final value of the firm. In determining the probability, each scenario is compared to the industry analysis and macro economic assumptions. The final value is obtained by multiplying each scenario?s value by its probability and then totaling all the weighted average values to get the final value of the firm. The final calculation of Yahoo! ?s value of the firm as of 3 1 December 2000 results a value o f US $ 8 . 6 billions . That value is far from Yahoo!?smarket capitalization as of 31 December 2000 which amounts to US $ 16.8 billions.The significant differences between Yahoo!?s final value and Yahoo!?s market capitalization, indicate the volatility of Yahoo! stock price caused by high uncertainty in the internet portai industry (Yahoo! has a high beta = 3.6). The valuation result in this thesis has been considered the slow down in the US macro economy in the year 200 1 , which directly influence the Internet advertising spending. Recent data as of 3 1 March 2001 (after the impact of the US macro economy slow down was recognized by investors) reveals that Yahoo! market capitalization was Us s 8.9 billions (close to the final valuation result).Yahoo !?s growth tends to lower . Even with the optimistic scenario , Scenario C, Yahoo! ?s revenue growth rate in the year 2005 is 49.48%, while in the base case amounts to 27%. To finance its revenue growth, Yahoo! should increase its sustainable growth rate.Yahoo! should diversify its revenue structure to minimize the interdependence on advertising revenue. Yahoo! should seek other sources of revenue such as subscription fees., B2B, or B2C.Yahoo! should increase net operating margin by increasing revenue per customer. To increase the revenue per customer, Yahoo! could charge the subscription fee or could establish B2C. The high revenue per customer would result in low customer acquisition cost, which at the end would increase net operating margin. The high net operating margin could be used to support high growth strategy, or to pay dividends as a positive signal to shareholders in order to increas e value o f the firm."

"Web usage mining (WUM) is an implimentation of data mining,methods for knowledge discovery of web usage data. One of WUM functions is applicated for Business Intelligence (BI) to provide web user classification for acquisition,penetration,and retention os web user...."