Hasil Pencarian  ::  Simpan CSV :: Kembali

"All managers get saddled with "problem"employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:* The Impossible ""I""s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don?t know what they?re doing* The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone* The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time* I?ve Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issuesFrom whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee."

"How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it's something as common as being introverted or extroverted ...or something much more serious. From "Difficult to Disturbed" helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they're not handled correctly. Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems."

"Do employees hate their managers? Many do, says this research-based book, which describes 30 reasons for employee attitudes ranging from indifference to outright hatred of management. Among the reasons, these employees say: they are not treated like adults, with respect for their contributions; managers don't listen to them; senior managers are incompetent and run the company poorly; their pay isn't linked to their job performance and often it's unfair; they lack sufficient resources and training to do their jobs well; they don't trust information they receive from management; they get insufficient feedback on their work performance; they have such heavy workloads and inflexible schedules that they can't find a good balance of work and personal life.The author offers solutions, not just a litany of problems. He also describes some of the underlying psychological reasons for employee discontent (for example, equity theory, which explains why people react as they do to perceived unfairness). The material is based on Katcher's proprietary research in 65 organizations and surveys of more than 50,000 employees. It also includes many stories/examples."

"There's no escaping problem employees. But with 101 prewritten disciplinary write-ups at a manager's fingertips, there is a way to escape the headaches, anxiety, and potential legal trouble of performance review or counseling sessions. Completely updated and covering the latest developments in employment law, the second edition of "101 Sample Write-Ups for Documenting Employee Performance Problems" explains the disciplinary process from beginning to end and provides ready-to-use model documents in print and on disk that eliminate the stress and second-guessing about what to do and say. Expertly written, the write-ups cover every kind of problem substandard work quality, absenteeism, insubordination, e-mail misuse, sexual harassment, drug or alcohol abuse, and more. Readers will also find new information on laying the ground work for a tidy dismissal; tying progressive discipline to annual performance reviews; formally addressing intermittent FMLA abuse; ways to avoid drafting documentation that could later be used against their company; and much more. There is perhaps no more dreaded managerial task than communicating with an employee about a disciplinary problem, but this one-of-a-kind guide helps managers handle any scenario fairly, constructively, and, most importantly legally."

"ABSTRAKPenelitian ini dilatarbelakangi oleh pentingnya pelaksanaan komunikasi interpersonal terkait kinerja kelompok pada suatu organisasi. Dengan mengambil kasus komunikasi interpersonal pada Bank BJB KCP Sudirman Plaza Semanggi, tujuan penelitian adalah untuk mengevaluasi proses komunikasi interpersonal antar pegawai terkait kegiatan operasional perbankan dengan membahas komunikasi interpersonal antar pegawai pada Bank BJB KCP Sudirman Plaza Semanggi pegawai. Penelitian ini menggunakan teori Smith (2005) untuk mengevaluasi tiga tingkatan tujuan program organisasi dan teori evaluasi program komunikasi dan teori Devito (2007) tentang lima kualitas umum efektivitas komunikasi interpersonal. Penelitian dengan jenis penelitian kualitatif ini dengan menggunakan metode wawancara ini menghasilkan kesimpulan bahwa komunikasi interpersonal yang efektif berdampak pada kinerja kelompok. Komunikasi interpersonal yang efektif menghasilkan lingkungan kerja yang suportif dan kondusif bagi individu dan berdampak pada iklim kerja kelompok yang berarti berdampak dalam memperbaiki kinerja kelompok.

---

ABSTRACTThis research is based on the importance of the implementation of interpersonal communication related to the performance of the group an organization. Take case of interpersonal communication at Bank BJB KCP Sudirman Plaza semanggi, purpose of study is to evaluate the process of interpersonal communication among employees related to the banking operations by looking at the case of Bank BJB KCP Sudirman Plaza Semanggi in interpersonal communication between employees. This research using Smith (2005) theory on three levels of program objectives of the organization adn program evaluation communication theory and the theory Devito (2007) on five general quality of interpersonal communication effectiveness. This research with qualitative approach through interviews metodde have led to the conculsion that effective interpersonal communication impact on the performance of team. Supportive and condusive environment to individual as resurt of interpersonal communication among employee who will effectively impact on the climate group work meaningful impact in improving the performance of the group"

"Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves."