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"Successfully achieve business objectives through the use of teams. Why work in teams? Simply put, PERFORMANCE! Teams vastly outperform the combined output of individuals in traditional work settings. But high performance teams require planning, accountability, and commitment. This book gives you the tools you need to build a case for teaming in your organization, set performance goals, and continually measure team effectiveness. You?ll learn how to identify and foster the characteristics of successful teams, define responsibilities for team members, and overcome common obstacles to high performance. What?s more, you will put your newfound skills to the test using real-world business case scenarios provided throughout the book. And you?ll gauge the effectiveness of your own team with in-depth self-assessment exercises. The skills you will master here can be applied to any team situation?from a single work unit team to wider multi-unit teams spanning the organization. Readers will learn how to: ? Identify the best type of team for your organization ? Perform the essential ?getting off to a good start? steps ? Define key responsibilities for team members and team leader ? Set the best goals against which to measure performance ? Anticipate and address team transitions. This is an ebook version of the AMA Self-Study course."

"With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. "A Manager's Guide to Virtual Teams" is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: Trust and Accountability - ten tips for creating trust within and across virtual teams; Communication - the particular challenges of the virtual world, especially in cross-cultural collaborations; Conflict Management - examples, case scenarios, and resolution strategies; and, Deliverables - how virtual teams can get their work 'out the door' faster and better. "A Manager's Guide to Virtual Teams" features the author's proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author's 20 years' consulting experience, this book can help any organization realize the promise of professionals working closely together even if they've never met."