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"How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it's something as common as being introverted or extroverted ...or something much more serious. From "Difficult to Disturbed" helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they're not handled correctly. Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems."

"Managing government employees presents unique challenges. Government managers may feel that stringent and convoluted regulations mean they "can’t do that." Some others may use that perception as a crutch. But the truth for all of them is, yes, they can "do that" -- and they’d better."

"A disruptive participant in your training event can put an end to learning in a hurry. How do you get the class back on track? This issue provides the tips and tools to solve the problem. It provides a checklist to help you prepare for sessions so you can anticipate trouble and plan to deal with it before it starts and adjust your reactions so as to not make the situation worse. In addition, 12 specific disruptive behaviors are addressed along with recommendations on how to handle them effectively."

"All managers get saddled with "problem"employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:* The Impossible ""I""s: Incompetents, Idiots, and Imbeciles -- clueless employees who simply don?t know what they?re doing* The Bull in the Office China Shop -- the frequently angry worker ready to confront anyone and everyone* The Party-Time Performer -- the employee who, although great with people, constantly turns work-time into fun-time* I?ve Got a Problem -- employees whose work is compromised by any of a range of personal demons, from drug and alcohol problems to emotional issuesFrom whiners and wastrels to the needy and nefarious, this book gives readers the tools they need to handle any type of difficult employee."

"With legions of baby boomers approaching retirement age, employers may soon be facing a shortage of skilled, knowledgeable workers and a loss of institutional knowledge. Now more than ever, it is imperative that employers begin viewing their older workers as their most valuable assets. Written by experts in the field of workforce education and the management of older workers, "Working Longer" gives recruiters, managers, and trainers the tools they need to nurture and empower these vital employees."

"Perilaku menyimpang di tempat kerja diketahui lebih banyak terjadi pada individu dengan tingkat impulsivitas tinggi. Sensation seeking sebagai dorongan berbasis biologis berkaitan erat dengan impulsivitas dan perilaku disfungsional. Rasa keingintahuan dan keinginan untuk bereksplorasi merupakan karakteristikdari sensation seeking terutama bila dihubungkan dengan keinginan untuk mempelajari sesuatu. Namun, mastery sebagai salah satu mekanisme kognisi sosial dapat mengarahkan perilaku, sehingga menekan efek disfungsional sensation seeking. Penelitian ini bertujuan untuk mengetahui apakah mastery dapat mengurangi efek disfungsional sensation seeking terhadap perilaku menyimpang di tempat kerja. Desain penelitian berbentuk kuantitatif. Data dikumpulkan dari 129 karyawan menggunakan kuesioner. Hasil penelitianmembuktikan sensation seeking dapat memprediksi perilaku menyimpang di tempat kerja. Selain itu, analisis indirect effect membuktikan sensation seeking dapat memprediksi perilaku menyimpang di tempat kerja bila diekspresikan melalui mastery.

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Workplace deviance tends to occur on people who had impulsivity. As a biological drive, sensation seeking was proposed as general drive which are

associated to impulsivity and dysfunctional behaviour. Sensation seeking usually characterized by curiousity and exploratory, whereas leads desire to learn about

environment. Although, as a sociocognitive construct, mastery could lead behaviour, so that supress dysfunctional effect from sensation seeking. This

present study examined the effect of mastery in reducing dysfunctional effect from sensation seeking to workplace deviance. Using quantitave study, 129 employees completed questionnaires. Indirect effect analysis showed that sensation seeking directly predict workplace deviance and also indirectly predict workplace deviance when re-expressed through mastery."

"Tumbuh di lingkungan keluarga disfungsional tidaklah mudah, namun tidak semua individu yang berasal dari keluarga disfungsional akan terus mengalami kesulitan tersebut. Self-compassion, yaitu sikap pengertian terhadap diri sendiri, membantu individu mengelola emosi negatif dan melihat kesulitan yang dialami itu sebagai bagian dari kehidupan manusia. Sikap ini berkaitan erat dengan resiliensi, yaitu kemampuan untuk bangkit kembali dari kesulitan. Penelitian ini bertujuan untuk mengetahui hubungan antara self-compassion dan resiliensi pada dewasa awal yang berasal dari keluarga disfungsional yang melibatkan 141 partisipan berusia 18-25 tahun. Hasil analisis menunjukkan adanya hubungan yang signifikan antara self-compassion dan resiliensi. Temuan ini menyatakan bahwa individu dengan tingkat self-compassion yang tinggi cenderung memiliki tingkat resiliensi yang tinggi juga.

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Growing up in a dysfunctional family is not easy, but not all individuals who come from dysfunctional families will continue to experience these difficulties. Self-compassion, which involves understanding and kindness towards oneself, helps individuals manage negative emotions and view challenges as part of human life. This attitude is closely related to resilience, the ability to bounce back from such difficulties. This study aims to explore the relationship between self-compassion and resilience in young adults from dysfunctional families, involving 141 participants aged 18-25. The analysis results show a significant relationship between self-compassion and resilience. This finding suggests that individuals with high levels of self-compassion tend to also have high levels of resilience."