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"With legions of baby boomers approaching retirement age, employers may soon be facing a shortage of skilled, knowledgeable workers and a loss of institutional knowledge. Now more than ever, it is imperative that employers begin viewing their older workers as their most valuable assets. Written by experts in the field of workforce education and the management of older workers, "Working Longer" gives recruiters, managers, and trainers the tools they need to nurture and empower these vital employees."

"Veterans are a tremendous source of untapped talent and come with a wealth of skills and experience beyond those of typical civilian employees. Field Tested gives readers the insight and tools they need to recruit and retain veterans, and to maximize their value in any organization."

"How do you design and implement retention programs that will keep your organizations best employees from walking out the door? This Infoline answers this question by providing the tools and advice to build an organization with a culture of retention. Finally, the issue offers a proactive nine-step strategy, including a formula to calculate the cost of turnover, a hiring checklist, a sample employee satisfaction survey, and a person specification checklist."

"Outsourcing training is a business reality, but success does not begin and end with giving the work or project to a suitable vendor. This Infoline will show you how to use outsourcing as a strategic advantage and to proactively address the many potential challenges of working with external or internal experts or consultants. The issue covers generally accepted contracting costs, typical elements of a consulting contract, and the process for determining which vendor would make the best fit."

"This issue defines structured and unstructured on-the-job training (OJT). Covers the essentials of OJT; explains how organizations can best employ OJT. The issue offers a benchmarking exercise, a sample OJT checklist, and a checklist of OJT process steps."