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Ditemukan 2207 dokumen yang sesuai dengan query
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Toepoel, Vera
Los Angeles: SaGE Publications , 2016
001.433 TOE d
Buku Teks SO  Universitas Indonesia Library
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Ullmann, Manfred
Edinburgh: Edinburgh University Press, 1978
610 ULL i
Buku Teks SO  Universitas Indonesia Library
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Indra Freddy
"Tujuan dari penelitian ini adalah ingin mengetahui pengaruh dari information quality, website design, merchandise attributes, transcation capability, response, privacy,payment, delivery, dan customer service terhadap kepuasan konsumen yang melakukan belanja online. Penelitian sebelumnya Xia Liu, Mengqiao He, Fang Gao, Peihong Xie (2008) membahas bagaimana faktor- faktor yang berpengaruh terhadap kepuasan konsumen China dalam berbelanja secara online dalam perspektif pengalaman berbelanja konsumen China. Responden dari penelitian ini sebanyak 100 responden yang berdomisili di Jabodetabek dan sampel yang digunakan dalam penelitian ini dengan menggunakan metode conventional sample. Metode yang digunakan dalam penelitian ini adalah regresi berganda. Hasil penelitian menunjukkan bahwa information quality, website design, merchandise attributes, transcation capability, response, privacy,payment, delivery, customer service memiliki pengaruh yang positif terhadap kepuasan konsumen yang melakukan belanja online. Kesimpulan dari penelitian ini adalah dalam belanja online ada sembilan dimensi yang memiliki pengaruh terhadap kepuasan belanja online.

The purpose of this study was to determine the effect of information quality, website design, merchandising attributes, Transcation capability, response, privacy, payment, delivery, and customer service to the satisfaction of consumers who make online shopping. Previous studies Xia Liu, Mengqiao He, Fang Gao, Peihong Xie (2008) discusses how the factors that influence China's consumer satisfaction in shopping online in the perspective of the consumer shopping experience China. Respondents of the study were 100 respondents who live in Greater Jakarta and samples used in this study using conventional methods of sample. The method used in this study is multiple regression. The results show that information quality, website design, merchandising attributes, Transcation capability, response, privacy, payment, delivery, customer service has a positive influence on customer satisfaction online shopping. The conclusion of this study is to shopping online, there are nine dimensions that have an influence on online shopping satisfaction."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
S44547
UI - Skripsi Membership  Universitas Indonesia Library
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Grundy, Peter F.
London: Edward Arnold, 1995
401.41 GRU d
Buku Teks  Universitas Indonesia Library
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Donnelly, Mark
"History as an academic discipline has dramatically changed over the last few decades and has become much more exciting and varied as a result of ideas from other disciplines, the influence of postmodernism and historians' incorporation of their own theoretical reflections into their work. The way history is studied at university level can vary greatly from history at school or as represented in the media and Doing History bridges that gap. Aimed at students of history in their final year of secondary education or beginning degrees, this is the ideal introduction to studying history as an academic subject at university. "Doing History" presents the ideas and debates that shape how we "do" history today, covering arguments about nature of historical knowledge and the function of historical writing, whether we can really ever know what happened in the past, what sources historians depend on, and whether the historians' version of history has more value than popular histories. This practical and accessible introduction to the discipline introduces students to these key discussions, familiarises them with the important terms and issues, equips them with the necessary vocabulary and encourages them to think about, and engage with, these questions. Clearly structured and accessibly written, it is an essential volume for all students embarking on the study of history"--
"Aimed at students beginning degrees, this is the ideal introduction to studying history as an academic subject at university. Doing History presents the ideas and debates that shape how we 'do' history today, covering arguments about nature of historical knowledge and the function of historical writing, whether we can really ever know what happened in the past, what sources historians depend on, and whether the historians' version of history has more value than popular histories"
London: Routledge, 2011
907 DON d
Buku Teks SO  Universitas Indonesia Library
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Fink, Arlene
Thousand Oaks : SAGE PUBLIKATION, 2003,
R 300.72 sur X
Buku Referensi  Universitas Indonesia Library
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Fink, Arlene
Thousand Oaks : SAGE PUBLIKATION, 2003,
R 300.72 Sur viii
Buku Referensi  Universitas Indonesia Library
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Thousand Oaks : SAGE PUBLIKATION, 2003,
R 300.72 Sur IV
Buku Referensi  Universitas Indonesia Library
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Marion Wesley Todd
New York: Macmillan, 1934
620 Rub e
Buku Teks  Universitas Indonesia Library
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