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"Whether you are a subject matter expert who occasionally takes on a trainer role, a trainer who wants to build on solid presentation skills, or anywhere in between, This book will help you create supportive and effective learning and is designed to improve your facilitation proficiency so you can give face-to-face as well as online and virtual classroom learners your best. It offers practical examples, worksheets, and tools that make workplace learning easy and rewarding. You'll walk away with proven facilitation techniques and a deeper understanding of how to manage difficult participants and use media to support learning. --"

"A trainers guide to human performance improvement (HPI)a growing area of expertise amongst WLP professionals.Performance Basics is a foundational resource for those with little or no experience in HPI. It presents all the fundamentals of this important discipline and instructions for how to apply HPI principles to your training practices. Examples, checklists, and additional tools aid in your progression to becoming a knowledgeable HPI practitioner."

"Use facilitation techniques to communicate salient concepts successfully and help ensure the transfer of learning.Facilitation Basics details the principles of learning facilitation and how you apply them to a real-life classroom setting. You will learn how to create a learning climate, incorporate group activities, manage difficult participants, use media to support your messages, and assess end-of-program results."