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Ditemukan 129734 dokumen yang sesuai dengan query
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Sabrina Salsabila
"Cash On Delivery (COD) menimbulkan kecemasan di masyarakat karena pemerintah belum mengeluarkan bentuk kontrol tentang peraturan maupun evaluasi terhadap metode pembayaran Cash On Delivery (COD). Berdasarkan permasalahan tersebut maka muncul permasalahan penelitian yaitu, apakah Cash On Delivery (COD) adalah sistem pembayaran, bagaimana Peraturan Pemerintah No. 80 Tahun 2019 tentang Perdagangan Melalui Sistem Elektronik mengatur tentang Cash On Delivery (COD), dan bagaimana prospek evaluasi metode pembayaran Cash On Delivery (COD). Menurut Bank Indonesia sistem pembayaran hanya terdapat tunai dan non tunai. Dalam hal ini Cash On Delivery (COD) tidak memfokuskan diri terhadap pembayaran tunai dan non tunai tetapi memfokuskan pada transaksi jual beli yang melibatkan pihak ketiga dimana marketplace dan kurir sebagai pihak ketiga. Tujuan dari Cash On Delivery (COD) adalah memberikan kenyamanan bagi penggunanya, hal ini dapat dikatakan Cash On Delivery (COD) hanyalah sebatas strategi dari marketing agar pembeli tertarik untuk berbelanja online. Tidak ada peraturan yang secara jelas mengatur tentang Cash On Delivery (COD), namun apabila melihat Peraturan Pemerintah tentang Perdagangan Melalui Sistem Elektronik terdapat beberapa pasal yang dapat dijadikan dasar untuk bertransaksi menggunakan Cash On Delivery (COD). Yaitu terdapat pada Pasal 40 dan 41 tentang penawaran secara elektronik, Pasal 52 tentang kontrak elektronik, Pasal 60 s.d. 62 tentang sistem pembayaran, Pasal 63 s.d. 68 tentang pengiriman barang dan jasa, kemudian terakhir terdapat pada Pasal 69 s.d. Pasal 71 tentang penukaran dan pembatalan pembelian barang atau jasa. Cash On Delivery (COD) perlu di evaluasi sistem penggunaannya karena kekurangan dan penyalahgunaan sistem dalam transaksi jual beli menggunakan sistem elektronik.

Cash on Delivery (COD) raises concerns among people as government not yet establish ordinance or to regulate or evaluating Cash on Delivery (COD) payment method. Considering that issue, a research problem arises, is Cash On Delivery (COD) can be defined as a payment method, how is government regulation No. 80 of 2019 concerning Trading Through Electronic Systems regulates Cash On Delivery (COD), and what is the prospect of evaluating the Cash On Delivery (COD) payment method. According to Bank Indonesia, there are only cash and non-cash payment method. In this case, Cash on Delivery (COD) does not focus on cash and non-cash payments but focuses on trading systems that involve third parties wherein the marketplace and courier are the third parties. The purpose of Cash on Delivery (COD) is to provide convenience for its users, it can be said that Cash On Delivery (COD) is only limited to a marketing strategy so that buyers are interested in shopping online. There are no regulations that regulate Cash On Delivery (COD) with clarity, however, by exploring Government Regulations regarding Trading Through the Electronic System there are several articles that can be used as the basis for transactions using Cash On Delivery (COD), specifically in Articles 40 and 41 concerning offers electronically, Article 52 concerning electronic contracts, Articles 60 to 62 concerning the payment system, Article 63 to 68 concerning the delivery of goods and services, moreover, Articles 69 to Article 71 regarding the exchange and cancellation of purchases of goods or services. Cash On Delivery (COD) needs to be banned due to system deficiencies and misuse in buying and selling transactions using an electronic system."
Jakarta: Fakultas Hukum Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Syahrul Alam Suriazdin
"E-payment merupakan metode pembayaran yang saat ini populer digunakan untuk berbagai transaksi. Hal ini tidak terlepas dari cashless society akibat adanya pandemi COVID-19. Akan tetapi, e-payment belum mampu mencapai tingkat kepercayaan yang baik dari masyarakat pada transaksi e-commerce. Hal ini menjadikan metode pembayaran tunai dengan layanan Cash On Delivery (COD) masih mendominasi transaksi pembayaran C2C e-commerce di Indonesia. Demi mendukung visi misi Blueprint Sistem Pembayaran Indonesia (SPI) oleh Bank Indonesia, penelitian ini bertujuan untuk mengidentifikasi faktor-faktor yang memengaruhi niat pengguna beralih dari pembayaran tunai melalui layanan COD ke e-payment. Penelitian ini menggunakan kerangka Push-Pull-Mooring (PPM) dengan meninjau perspektif risiko COVID-19, penerimaan teknologi, dan teori upaya transaksi. Selanjutnya, penelitian dilakukan dengan pendekatan kuantitatif melalui penyebaran kuesioner ke 546 responden pengguna layanan COD dan e-payment. Hasil analisis data dengan metode CB-SEM, menunjukkan pada aspek push, semua faktor yang ada tidak memiliki pengaruh yang signifikan. Selanjutnya pada aspek pull, semua faktor memiliki pengaruh signifikan. Terakhir pada aspek mooring, hampir semua faktor menunjukkan pengaruh yang signifikan, kecuali switching cost tidak memiliki pengaruh yang signifikan. Penelitian ini dapat menjadi acuan bagi pemegang regulasi sistem pembayaran Indonesia dan penyedia layanan e-payment dalam menyusun regulasi dan strategi untuk mempercepat persebaran transaksi digital di Indonesia.

E-payment is currently popularly used for various transactions. This is inseparable from the cashless society due to the COVID-19 pandemic. However, e-payment has not been able to achieve a trustworthy level from the public in e-commerce transactions. Thus, cash payment methods with Cash On Delivery (COD) services still dominate C2C e-commerce payment transactions in Indonesia. To support the vision and mission of Bank Indonesia’s Payment System Blueprint, this study aims to identify the factors that affect users' intention to switch from cash payments through COD services to e-payments. This study uses the Push-Pull-Mooring (PPM) framework integrated with COVID-19 risk, technology acceptance, and transaction effort theory perspectives. This study was carried out by distributing questionnaires to 546 respondents, COD and e-payment services’ users. The results using the CB-SEM method, show that in the push aspect, all factors do not have significant effects. On the pull aspect, all factors have significant effects. On the mooring aspect, almost all factors show significant effects, except that switching costs do not have a significant effect. This research can be a reference for Indonesian payment system regulators and e-payment service providers in formulating regulations and strategies to accelerate the spread of digital transactions in Indonesia."
Depok: Fakultas Ilmu Komputer Universitas Indonesia, 2022
TA-pdf
UI - Tugas Akhir  Universitas Indonesia Library
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Imaduddin Sahabat
"Sejak diperkenalkan penggunaan media pembayaran elektronis terus berkembang, namun proprosi uang tunai masih dominan digunakan dalam pembayaran transaksi rumah tangga di Indonesia. Besarnya penggunaan uang tunai, disamping kurang efisien juga berdampak terhadap aktivitas transaksi ekonomi yang tidak tercatat shadow economy. Peningkatan efisiensi transaksi pembayaran telah menarik peneliti dan pembuat kebijakan mengkaji dan mendorong konsumen rumah tangga lebih banyak menggunakan media pembayaran elektronis dibandingkan dengan media pembayaran uang tunai less cash society. Studi ini menganalisis keputusan rumah tangga dalam memilih media pembayaran untuk bertransaksi, dengan perhatian utama pada dua hal. Pertama, mengkaji pengaruh persepsi rumah tangga terhadap atribut kemudahan identifikasi transaksi anonymity terkait besarnya penggunaan media pembayaran uang tunai. Kedua, mengkaji dan mengidentifikasi pengaruh atribut yang melekat pada media pembayaran seperti keamanan, kemudahan, biaya, reward, dan acceptance terhadap keputusan rumah tangga dalam menggunakan media pembayaran elektronis serta bagaimana proses pengambilan keputusan pilihan rumah tangga tersebut dilakukan. Studi ini menggunakan data hasil survei terhadap rumah tangga perkotaan di dua provinsi yang dianggap mewakili wilayah dengan penggunaan media elektronis tertinggi di Indonesia. Hasil pengumpulan data diolah dan dianalisa untuk melihat faktor yang berpengaruh terhadap pilihan media pembayaran dengan menggunakan model pilihan diskrit. Metode ordered logit, digunakan untuk mengetahui perubahan kategori bertingkat kelompok pengguna uang tunai. Sedangkan metode nested logit, dipilih untuk mengkaji dampak atribut terhadap pilihan penggunaan media pembayaran elektronis dan proses pengambilan keputusan rumah tangga. Hasil studi pertama menunjukkan bahwa persepsi terhadap kemudahan teridentifikasinya transaksi media pembayaran akan berpengaruh terhadap besarnya penggunaan uang tunai. Namun, pada kelompok rumah tangga dengan kelas pendapatan tertentu menengah, kemudahan identifikasi transaksi diperlukan untuk memonitor pengeluaran budget control. Selain itu, pembayaran upah dengan uang tunai dan tipe transaksi bulanan akan meningkatkan penggunaan uang tunai lebih besar. Dari faktor sosial ekonomi, penggunaan uang tunai dalam jumlah besar dipengaruhi oleh pendidikan kepala rumah tangga yang rendah, tingkat pendapatan, jumlah anggota rumah tangga yang banyak, dan kepala rumah tangga yang tidak bekerja. Sedangkan hasil studi kedua memperlihatkan bahwa keamanan, biaya, reward, dan acceptance secara signifikan memengaruhi probabilitas penggunaan media pembayaran elektronis. Selain itu, hasil estimasi marginal effect menunjukkan perubahan persepsi atribut media pembayaran yang memiliki pengaruh besar adalah tingkat keamanan, pemberian reward, dan biaya. Dapat juga dicatat bahwa rumah tangga pengguna kartu debit dan transfer kredit sangat sensitif terhadap perubahan tingkat persepsi atribut keamanan, biaya, dan acceptance; sedangkan rumah tangga pengguna kartu kredit relatif sensitif terhadap perubahan persepsi atribut reward. Estimasi juga menghasilkan nilai koefisien inclusive value sebesar 0,661 yang menunjukkan proses keputusan rumah tangga dalam menggunakan media pembayaran bersifat bertahap dan membuktikan adanya korelasi di antara media pembayaran elektronis. Kebijakan untuk mendorong penggunaan media pembayaran elektronis dapat dilakukan melalui peningkatan pengetahuan rumah tangga tentang kualitas atribut media pembayaran melalui pendidikan dan pemberian informasi. Selain itu, peningkatan kualitas atribut media pembayaran dengan memanfaatkan berbagai fitur teknologi dan efisiensi transaksi juga diperlukan. Dari sisi karakteristik sosial ekonomi rumah tangga, faktor usia, pendidikan, pendapatan, dan status kepala rumah tangga bekerja, memiliki probabilitas tinggi untuk menggunakan setiap media pembayaran elektronis lebih banyak. Hasil ini menunjukkan bahwa penggunaan media pembayarna elektronis lebih segmented pada kelompok berpendidikan dan berpendapatan tinggi serta usia produktif. Kebijakan yang dapat diambil harus tepat sasaran pada target kelompok tersebut.

Although in recent years the use of electronic payment media has been growing rapidly in the world and have impacts on economic efficiency, the use of cash for economic transactions is still dominant. Existing studies focused on the macro impact of such transaction in developed countries. However, the studies on the payment method use are relatively limited. This is mainly due to the data limitation at the individual level. Various micro studies to identify the socio economic factors on the choice of cash usage have been attempted, but the focuses to identify the effects of media attribute payments are still limited. This study attempts to analyze household's decision associated with preference of cash and electronic payments using data of 936 urban households in six municipalities in Jakarta and East Java, focusing on the effect of payment system characteristics on the preferred payment method. Discrete choice model is employed as the household's decision can be assumed to follow a sequential process.The use of cash still represents the dominant role in the payment transaction. Cash payment has unique attributes compared to other payment media as it relates to the unidentified transaction factor. This study examines the impacts of the perception of the media attributes of specific payment transactions, specifically the ease of the payment media identification and the effects of characteristics of domestic cash transactions on the amount of use of cash in Indonesia. The study shows that an ordered logit model has been able to explain the factors that influence the magnitude of the use of cash. The results estimation shows that perceptions of the ease of transaction identification on medium of payment will affect the magnitude of the use of cash. In households with middle income class, the ease of transaction identification is required to monitor the expenditure budget control . In addition, the payment of wages in cash and monthly transaction type will magnify the cash usage. Based on the findings in this study, the electronic payment media needs to be utilized on payroll systems and routine household transactions. The amount of cash usage is also influenced by the behavior of cash withdrawal and the amount of money held by households. This findings show that the holding the money is intended for transaction purposes.Thus, to reduce the use of cash, a policy that can be implemented is to build the awareness to reduce the level of households 39 perceptions of the ease of identification of the payment media. In addition, the provision of information related to transaction monitoring can be more precisely implemented. Efforts from the authority to monitor transactions can be done discretely, where the data recording of transactions is carried out as part of the process of filling the transaction order. This procedure is expected to make households feel more comfortable doing transactions. To accommodate the needs of monitoring of transactions by households budget control ,a recording facility providing payment transactions could be one of the viable options for households.The use of payment via electronic payment methods, such as credit transfers, debit cards, credit cards, e money e banking, has several advantages compared to cash payment method. It is due to the reasons that electronic payment methods have time efficiency, lower cost of cash handling and cash management as well as lower security risk. The estimation results indicate that the use of the payment is determined by a variety of variables. Based on the estimation of the nested logit models, it can be shown that security, cost, reward and acceptance significantly affect the probability use of electronic payment methods. In addition, the marginal effect estimation result indicates that the payment method attributes have major influence on the level of security, reward and transaction costs. It should be noted that debit card and credit transfer users are the most sentitive to a change in unit of security, cost and acceptance, and credit card users are more likely affected by the changes in reward. In terms of socio economic characteristics of households, age, education, income, and employment status of household heads have increased the probability to use more electronic payment methods with various result. The ease of access to banking significantly affects the use of all electronic payment methods. These variations may imply that policymakers are required to apply different strategies in different attribute of payment methods and social economics characteristics. The estimation result also indicate that the use model of payment methods is made via sequential decision a nested model , as the inclusive value showed the coefficient of 0.661, which remained consistent with utility maximization framework. This implies that one payment method is more likely to compete with another payment method of the same electronics payments than the payment methods of cash payment alternative. In conclusion, this study confirms attributes that are influential to further induce household's use of electronic payment methods."
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
D2032
UI - Disertasi Membership  Universitas Indonesia Library
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New Jersey: Prentice-Hall, 2000
621.38 ELE
Buku Teks SO  Universitas Indonesia Library
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Engliwood Cliffs: Prentice-Hall, 2002
621.38 ELE
Buku Teks SO  Universitas Indonesia Library
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Engliwood Cliffs: Prentice-Hall, 2002
621.38 ELE
Buku Teks SO  Universitas Indonesia Library
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Erman Mardiansyah
"ABSTRAK
Lingkungan bisnis yang berubah semakin cepat, khususnya. sejak terjadi konvergensi antara teknologi komputer, telekomunikasi dan video. Realitas ini menyadarkan kita bahwa dunia bisnis tidak Iepas dari derasnya perkembangan teknologi. Teknologi internet menawarkan alternatif transaksi bisnis yang dapat dilakukan melalui media elektronik, sekat-sekat birokrasi dunia usaha seolah-olah ditiadakan, pcrdagangan llntas konsumen, lintas perusahaan, dan lintas negara memposisikan dunia bisnis memperlakukan segmen pasarnya sebagai komunitas global tak terkecuali bagi pengusaha kecil dan menengah.
Era Milenium baru menyadarkan kita bahwa dunia bisnis adalah bagian dari ekonomi global, transaksi jual beli secara konvensional menjelma kearah bisnis melalui jaringan terbuka internet atau sebutan populernya Elektronik Commerce (E Commerce). Saat ini ada 180.000 situs aktif sudah melakukan transaksi via elektronik dan masih terus berkembang. Pelanggan pemakai E Commerce meningkat empat kali lipat, dari 2 juta tahun 1996 menjadi sekitar 8 juta pada awal melenium baru. Volume transaksi global E Commerce pada lahun 2002 diproyeksikan sebesar US$1 trilyun.
Meskipun teknologi dan detinisi e-commerce sendiri masih belum banyak dipahami, namun desakan-desakan bisnis telah mendorong para pelaku bisnis nmtuk terjun ke dunia maya ini. Isu-isu tcntang keamanan bertmnsaksi, isu regulasi dan perkembangan e-commerce dicoba diangkat dalam tulisan tesis ini, juga perkembangan internet dan keadaannya saat sekarang.

ABSTRACT
Business behavior is now changing even faster Since the convergence of computer technology, video and telecommunications, which makes us aware that business world can not be separated from fast growing technology. lntemet technology offers electronic business transactions which eliminates bureaucracy complexity in inter consumers, inter companies and international trading and has put everyone to include small and medium traders all in one global community.
New Millenium era has made us aware that business world is part of global economy, where more transactions have been done electronically through the E commerce network. There are 180,000 active E commerce sites at the moment and still increasing. E commerce subscribers increase by 4 times, from 2 million in 1996 to 8 million in the beginning of new Millenium. The value of E commerce global transactions by year 2002 is projected at US$ 1 Trillion.
Even that technology and definition of this E commerce have not widely known, business demands have made everyone to merge into this virtual business. Writer is now trying to bring up issues on safe transaction, regulation, the growth of this E commerce, and current intemet technology.;Business behavior is now changing even faster Since the convergence of computer technology, video and telecommunications, which makes us aware that business world can not be separated from fast growing technology. lntemet technology offers electronic business transactions which eliminates bureaucracy complexity in inter consumers, inter companies and international trading and has put everyone to include small and medium traders all in one global community.
New Millenium era has made us aware that business world is part of global economy, where more transactions have been done electronically through the E commerce network. There are 180,000 active E commerce sites at the moment and still increasing. E commerce subscribers increase by 4 times, from 2 million in 1996 to 8 million in the beginning of new Millenium. The value of E commerce global transactions by year 2002 is projected at US$ 1 Trillion.
Even that technology and definition of this E commerce have not widely known, business demands have made everyone to merge into this virtual business. Writer is now trying to bring up issues on safe transaction, regulation, the growth of this E commerce, and current intemet technology.
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Depok: Fakultas Teknik Universitas Indonesia, 1999
T-Pdf
UI - Tesis Membership  Universitas Indonesia Library
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Addina Lutfiandari
"E-commerce diprediksi terus berkembang dan menjadi incaran pelaku bisnis untuk menjadikan e-commerce sebuah alternatif strategi berbisnis. E-commerce di Indonesia menunjukkan pertumbuhan yang baik pada tahun 2017. Pebisnis online perlu memperhatikan aspek evaluasi produk. Selain itu, perlu juga memperhatikan aspek kepercayaan dalam lingkup online. Aspek e-commerce adoption juga patut diperhatikan agar dapat menyesuaikan ekspektasi konsumen dan membangun kepercayaan dengan konsumennya.
Penelitian ini bertujuan untuk melihat pengaruh faktor evaluasi produk, kepercayaan, dan aspek e-commecre adoption terhadap repurchase intention pada pembelian produk kecantikan di webite Sociolla. Desain penelitian ini menggunakan conclusive descriptive dengan pengambilan sampel secara judgmental sampling. Kriteria sampel yang menjadi responden adalah wanita yang berdomisili di JABODETABEK dan telah melakukan pembelanjaan produk kecantikan di Sociolla. Penyebaran kuesioner penelitian dilakukan secara online kepada konsumen produk kecantikan yang telah melakukan pembelian di Sociolla. Data terkumpul sebayak 203 kuesioner yang telah diisi oleh konsumen Sociolla.
Hasil penelitian ini menunjukkan bahwa variabel online trust dan perceived value mempengaruhi repurchase intention. Temuan lainnya adalah perceived quality berpengaruh terhadap perceived value. Variabel website reputation memiliki pengaruh terhadap perceived quality dan perceived value. Variabel online trust dapat mempengaruhi perceived usefulness. Pada temuan penelitian ini meunjukkan juga bahwa Variabel perceived value memiliki pengaruh paling besar terhadap repurchase intention.

E commerce is predicted to continue to grow and become the target of business people to make e commerce an alternative business strategy. E commerce in Indonesia shows good growth in 2017. Online businessmen need to pay attention to aspects of product evaluation. In addition, it is also necessary to pay attention to the aspects of trust in the online scope. Aspects of e commerce adoption are also noteworthy in order to adjust consumer expectations and build trust with consumers.
This study aims to look at the effect of product evaluation factors, trust, and e commerce aspects of adoption on repurchase intention for Sociolla rsquo s consumers. The design of this study using conclusive descriptive with sampling by judgmental sampling. The sample criteria that became respondents were women who were domiciled in JABODETABEK and had been spending on beauty products at Sociolla. The dissemination of research questionnaires was conducted online to consumers of beauty products who had made purchases in Sociolla. Data collected as 203 questionnaires that have been filled by consumers Sociolla.
The results of this study indicate that online trust and perceived value variables affect repurchase intention. Other findings are that perceived quality influences perceived value. Website reputation variables have an influence on perceived quality and perceived value. Online trust variables can affect perceived usefulness. The findings of this study also show that perceived value variables have the greatest influence on repurchase intention.
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
S-Pdf
UI - Skripsi Membership  Universitas Indonesia Library
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Greenstein, Marilyn
Boston: Irwin McGraw-Hill, 2000
658.84 GRE e
Buku Teks SO  Universitas Indonesia Library
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Atgan Rouf Nuraris
"Seringkali di masa yang serba dinamis sekarang manusia perlu meminimalkan yang seharusnya dilakukan. Hal tersebut terjadi karena dimungkinnya menghilangkan batas-batas fisik seperti berbelanja. Sebelum adanya internet manusia jika menginginkan sesuatu mereka perlu datang ke toko yang menyediakan komoditas yang diinginkannya. Tetapi setelah adanya internet batas antara penjual dan pembeli dapat dihilangkan sehingga pembeli tidak perlu datang ke toko secara langsung. Namun, dengan adanya Perdagangan Elektronik menimbulkan masalah baru yaitu besarnya risiko ketika berbelanja atau berjualan di Perdagangan Elektronik. Risiko tersebut antara lain pada pembeli, komoditas, penjual, dan bahkan sistem Perdagangan Elektronik itu sendiri. Dengan demikian dari itu Perdagangan Elektronik perlu memecahkan masalah demikian dengan cara membangun kepercayaan antara penjual dan pembeli, penjual dan Perdagangan Elektronik, dan pembeli dan Perdagangan Elektronik. Strategi yang digunakan dalam tujuan membangun kepercayaan, Perdagangan Elektronik melakukannya dengan cara memperlihatkan bentuk kesaksian dari orang-orang yang pernah bertemu secara langsung dengan komoditas terkait. Tetapi sebagai konsumen, manusia tidak dapat serta merta larut dalam permainan pemasaran yang terjadi di media atau secara langsung. Perlu adanya sikap kritis dalam menerima kesaksian dari seseorang dalam upaya mendapatkan pembenaran dari apa yang dijelaskan bukan hanya omong kosong yang menimbulkan risiko berbelanja di Perdagangan Elektronik.

Often in today's dynamic times, humans need to minimize what they should do. This happens because it is possible to eliminate physical boundaries such as shopping. Before the internet, humans wanted something they needed to come to a store that provided the commodity they wanted. But after the internet the boundaries between sellers and buyers can be expanded so that buyers do not have to come to the store in person. However, the existence of Electronic Commerce creates a new problem, namely the magnitude of the risk when shopping or selling in Electronic Trading. These risks include buyers, commodities, sellers, and even the Electronic Commerce system itself. Therefore, Electronic Commerce needs to solve such problems by building trust between sellers and buyers, sellers and Electronic Commerce, and buyers and Electronic Commerce. The strategy used for the purpose of building trust, Electronic Commerce does this by showing the form of testimonies from people who have met directly with the related commodity. But as consumers, humans can not necessarily get involved in the marketing game that occurs in the media or in person. There needs to be a critical attitude in receiving testimony from someone in an effort to get justification for what is explained not just nonsense that poses the risk of shopping in Electronic Commerce."
Depok: Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia, 2021
MK-pdf
UI - Makalah dan Kertas Kerja  Universitas Indonesia Library
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