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Ropik Patriana
"Kinerja dari sebuah pelayanan publik memiliki dampak besar terhadap keberhasilan pembangunan ekonomi dan sosial suatu negara. Keberhasilan pelayanan publik sangat bergantung kepada pelayanan yang diberikan oleh sumber daya manusia di pelayanan publik tersebut. Dengan menggunakan teori motivasi kerja sebagai kerangka utama yang berpengaruh terhadap kinerja pegawai, penelitian ini dilakukan bertujuan melihat pengaruh Job Characteristic, Job Crafting dan Perceived Supervisor Support terhadap Employee Performance yang dimediasi oleh Meaningful Work. Penelitian ini merupakan penelitian kuantitatif, terhadap 605 pegawai BPJS Kesehatan yang merupakan lembaga pelayanan public di bidang jaminan kesehatan. Data penelitian diperoleh melalui kuesioner yang disebar secara online. Analisis hubungan antar variabel dilakukan melalui Structural Equation Model (SEM) dengan menggunakan software LISREL. Hasil dari penelitian ini menunjukkan bahwa Meaningful Work memiliki efek mediasi partial antara variabel Perceived Supervisor Support, Job Crafting dan Job Characteristics terhadap Employee Performance. Perceived Supervisor Support, Job Crafting dan Job Characteristics juga mempunyai pengaruh langsung secara signifikan terhadap employee performance. Implikasi dari penelitian ini adalah secara teoretis menguatkan teori motivasi kerja di sector pelayanan publik, implikasi manajerial bagi manajemen BPJS Kesehatan dan saran untuk penelitian yang akan datang.

Public service performance has a key role in the economic and social development of the country. The success of public services is highly dependent on the services provided by human resources in the public service. By using the theory of work motivation as the main framework that affects employee performance, this study was conducted to see the effect of Job Characteristics, Job Crafting, and Perceived Supervisor Support on Employee Performance mediated by Meaningful Work. This research is a quantitative study, on 605 BPJS Kesehatan employees which are public service institutions in the field of health insurance. Research data were obtained through questionnaires distributed online. Analysis of the relationship between variables was carried out through the Structural Equation Model (SEM) using LISREL software. The results of this study indicate that Meaningful Work partially mediates between Perceived Supervisor Support, Job Crafting, and Job Characteristics variables on Employee Performance. Perceived Supervisor Support, Job Crafting, and Job Characteristics also significantly influence employee performance. The implications of this research are theoretically strengthening the theory of work motivation in the public service sector, managerial implications for BPJS Kesehatan management, and suggestions for future research."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
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UI - Tesis Membership  Universitas Indonesia Library
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Bona Patrick Leonard P.S.
"Penelitian ini ditujukan untuk menguji pengaruh motivasi dan iklim organisasi terhadap kinerja karyawan melalui kepuasan kerja dan keterikatan karyawan sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif yang menyoroti hubungan atau pengaruh antar variabel-variabel penelitian dan menguji hipotesa, dengan menggunakan data primer yang dikumpulkan menggunakan metode survey melalui kuesioner dengan skala liker 1 sampai 5. Populasi dalam penelitian ini adalah Karyawan Start-up Digital di Indonesia.Sampel penelitian berjumlah 265 orang. Analisis data dilakukan menggunakan analisis statistik deskriptif dan analisis statistik inferensial (Structural Equation Modelling (SEM) dengan menggunakan program Lisrel 8.80. Hasil penelitian menunjukkan bahwa motivasi, iklim organisasi, kepuasan kerja, dan keterikatan karyawan mempunyai pengaruh langsung yang positif dan signifikan terhadap kepuasan kerja; Motivasi, dan iklim organisasi mempunyai pengaruh positif signifikan terhadap kepuasan kerja dan keterikatan karyawan. Kepuasan kerja dan keterikatan karyawan sebagai variabel mediasi meningkatkan hubungan antara motivasi dan iklim organisasi terhadap kinerja karyawan.

This study is aimed at testing the influence of motivation and organizational climate on employee performance through job satisfaction and employee attachment as mediating variables. This study uses a quantitative approach that highlights the relationship or influence between research variables and tests hypotheses, using primary data collected using the survey method through questionnaires with a liker scale of 1 to 5. The population in this study is Digital Startup Employees in Indonesia. The study sample numbered 265 people. Data analysis was carried out using descriptive statistical analysis and inferential statistical analysis (Structural Equation Modeling (SEM) using the Lisrel 8.80 program. The results showed that motivation, organizational climate, job satisfaction, and employee attachment had a positive and significant direct influence on job satisfaction; Motivation and organizational climate have a significant positive influence on job satisfaction and employee engagement. Job satisfaction and employee engagement as mediating variables increase the relationship between motivation and organizational climate to employee performance."
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
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UI - Tesis Membership  Universitas Indonesia Library
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Dea Pradinska Dewi
"ABSTRAK
Studi pada kajian ini bertujuan untuk menganalisis pengaruh dari perceived organizational support, quality of worklife dan employee engagement terhadap employee performance di Inspektorat Jenderal Kementerian Perdagangan. Inspektorat Jenderal sebagai peraih WTA-ZI tahun 2017 dan nilai terbaik untuk implementasi SAKIP tahun 2017 di lingkungan Kementerian Perdagangan. Data dalam penelitian ini dikumpulkan melalui kuisioner yang dibagikan kepada 104 pegawai dan studi literatur yang didapatkan dari Sekretariat Inspektorat Jenderal. Metode analisis yang digunakan yaitu analisis deskriptif dan pendekatan SEM yang dalam pengolahan datanya menggunakan aplikasi software SMARTPLS3. Hasil dalam pengolahan data yang dilakukan terhadap 104 pegawai negeri sipil pada Inspektorat Jenderal menunjukan bahwa perceived organizational support dan quality of worklife mempunyai pengaruh secara signifikan terhadap employee engagement namun tidak berpengaruh secara signifikan terhadap employee performance.Sedangkan employee engagement berpengaruh secara signifikan terhadap employee performance. Berdasarkan uji hubungan tidak langsung perceived organizational mempunyai pengaruh terhadap employee performance melalui mediasi employee engagement dan variabel quality of worklife mempunyai pengaruh terhadap employee performance melalui mediasi employee engagement.

ABSTRACT
The study of this study aims to analyze the effect of perceived organizational support, quality of work life and employee engagement to employee performance in the Inspectorate General of the Ministry of Commerce. Inspectorate General as WTA ZI winner in 2017 and the best value for SAKIP implementation in 2017 within Ministry of Trade. The data in this study were collected through questionnaires distributed to 104 employees and literature studies obtained from the Secretariat of the Inspectorate General. The analytical method used is descriptive analysis and SEM approach in the data processing using SMARTPLS3 software application. The results of data processing performed on 104 civil servants at the Inspectorate General showed that perceived organizational support and quality of worklife had significant influence on employee engagement but did not significantly influence employee performance. While employee engagement had significant effect on employee performance. Based on perceived organizational indirectness test have influence to employee performance through mediation of employee engagement and variable quality of worklife have influence to employee performance through mediate employee engagement. "
2018
T50935
UI - Tesis Membership  Universitas Indonesia Library
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Cika Audika
"Penelitian ini bertujuan untuk menjelaskan Pengaruh Interpersonal Communication, Problem Solving Skills dan Quality of Work Life terhadap Employee Performance pada karyawan PT.Reckitt Benckiser. Penelitian menggunakan pendekatan kuantitatif dengan teknik pengumpulan data melalui penyebaran kuesioner kepada 116 responden  karyawan PT.Reckitt Benckiser. Teknik analisis data menggunakan analisis regresi berganda serta korelasi Pearson sebagai uji validitas, Alpha Cronbach sebagai uji reliabilitas, dan menggunakan perangkat lunak IBM SPSS Statistic 25 sebagai alat analisis. Hasil penelitian menunjukan bahwa adanya pengaruh signifikan antara Interpersonal Communication terhadap Employee Performance, Problem Solvng Skills terhadap Employee Performance dan Quality of Work Life terhadap Employee Performance. Sehigga variabel diatas dijabarkan memiliki pengaruh terhadap Employee Performance.

This study aims to explain the influence of Interpersonal Communication, Problem Solving Skills and Quality of Work Life on Employee Performance of PT.Reckitt Benckiser employees. In this study uses a quantitative approach with data collection techniques through the distribution of questionnaires to 116 respondents of PT.Reckitt Benckiser employees. Data analysis techniques using multiple regression analysis and Pearson correlation as a validity test, Alpha Cronbach as a reliability test, and using IBM SPSS 25 statistical software as an analysis tool. The results showed that there was a significant influence between Interpersonal Communication on Employee Performance, Problem Solving Skills on Employee Performance and Quality of Work Life on Employee Performance. One of the variables above is described as having an effect on Employee Performance.
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Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Jelita Mada Kurniawati
"Penelitian ini bertujuan untuk mengetahui pengaruh Quality of work life terhadap kinerja karyawan pada PT Citra International Underwriters dengan motivasi kerja sebagai variabel mediasi. Quality of work life diukur dengan menggunakan teori Wayne Cascio, kinerja diukur dengan menggunakan teori T.R Mitchell serta variabel motivasi kerja yang diukur dengan menggunakan teori yang dikemukakan oleh Stephen P Robbins. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei. Menggunakan teknik total sampling dengan responden sebanyak 102 orang. Data yang dikumpulkan dalam penelitian ini diolah dengan aplikasi IBM SPSS versi 26. Teknik analisis data menggunakan analisis regresi linear berganda dengan metode Causal Step dan Sobel test untuk menguji pengaruh langsung dan pengaruh mediasi di antara variabel-variabel kunci. Hasil analisis regresi linear sederhana mengindikasikan bahwa Quality of work life mempengaruhi kinerja karyawan secara positif dan signifikan. Hasil analisis regresi linear sederhana juga mengindikasikan bahwa Quality of work life mempengaruhi motivasi kerja secara signifikan. Kemudian, motivasi kerja mempengaruhi kinerja karyawan secara signifikan. Hasil analisis causal step mengindikasikan bahwa Quality of work life mempengaruhi kinerja karyawan melalui motivasi kerja secara signifikan. Hasil analisis causal step juga mengindikasikan motivasi kerja memediasi secara parsial antara pengaruh Quality of work life dengan kinerja karyawan. Artinya, Quality of work life dapat mempengaruhi kinerja karyawan secara langsung dan dapat dimediasi oleh motivasi kerja.

This study aims to determine the effect of work life quality on employee ‘s performance at PT Citra International Underwriter with work motivation as a mediating variable. Quality of work life was assessed by using Wayne Cascio's theory, performance was assessed by using T.R Mitchell's theory and work motivation variables by using theories proposed by Stephen P Robbins. This study used quantitative survey methods by using a total sampling technique of 102 respondents. Collected data of this study were processed with the IBM SPSS version 26 application. Data analysis techniques used linear multiple regression analysis with the Causal Step method and Sobel test to collect and use mediation between key variables directly. The results of a simple linear regression analysis of the quality of work life influences the employee’s performance positively and significantly. The result of simple linear regression analysis proved that quality of work life influences work motivation significantly. Then, work motivation influenced the employee’s performance significantly. Analysis, causal, steps, interpreting, quality of life, optimizing employee performance through significant work motivation. The results of the analysis of causal steps proved that work motivation parcially mediated between the impact of Quality of Work Life and employee’s performance. In conclusion, the quality of work life can be mediated by work motivation till affected the company performance directly"
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Lilis Ayu Handayani
"Skripsi ini membahas pengaruh antara 55 yang Dirasakan terhadap Komitmen Afektif dan Kinerja Pegawai dengan Mediasi Employee Engagement pada Aparatur Sipil Negara di Wilayah Jakarta. Dengan sampel sebanyak 137 responden, penelitian ini menggunakan metode analisis SEM yang mengkombinasikan aspek faktor analysis dan multiple regression yg memungkinkan peneliti utk menguji secara simultan serangkaian interrelated dependence relationships antara variabel pengukuran dan variabel laten. Hasil penelitian menunjukkan bahwa terdapat pengaruh yang positif antara Dukungan Organisasi yang Dirasakan terhadap Employee Engagement serta Komitmen Afektif. Begitu juga Employee Engagement dengan Komitmen Afektif dan Kinerja Karyawan. Employee Engagement juga ditemukan memediasi hubungan antara Dukungan Organisasi yang Dirasakan terhadap Komitmen Afektif dan Kinerja Karyawan. Tetapi ada satu temuan yang menunjukkan bahwa Dukungan Organisasi yang Dirasakan tidak berpengaruh secara positif terhadap Kinerja Karyawan.
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This study discusses the influence between Perceived Organizational Support towards Affective Commitments and Employee Performance with Employee Engagement as Mediation of the State Civil Apparatus in Jakarta Region. With a
sample of 137 respondents, this study uses a SEM analysis method that combines aspects of factor analysis and multiple regression that allows researchers to examine simultaneously a series of interrelated dependence relationships between measurement variables and latent variables. The results showed that there was a positive influence between Perceived Organizational Support to Employee Engagement and Affective Commitment. Likewise, Employee Engagement also positively influence Affective Commitment and Employee Performance. Employee Engagement was also found to mediate the relationship between Perceived Organizational Support and Affective Commitment and Employee Performance. But there is one finding that shows that Perceived Organizational Support does not have a positive influence on Employee Performance.
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Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
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UI - Skripsi Membership  Universitas Indonesia Library
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Muhammad Arief Riyadi
"Tulisan ini membahas mengenai budaya organisasi, kepemimpinan, kinerja karyawan dan job satisfaction di Fakultas Ilmu Budaya, Universitas Indonesia. Selama dua periode kepemimpinan dekan yang menjabat saat ini, masih ada banyak masalah yang belum terselesaikan terutama masalah yang berkaitan dengan kualitas sumber daya manusia, disiplin karyawan, kinerja rendah dan lain-lain. Situasi ini dapat terjadi karena tidak adanya budaya organisasi tertulis yang jelas di Fakultas Ilmu Budaya. Berdasarkan latar belakang di atas, tulisan ini akan membahas bagaimana budaya organisasi dan kepuasan kerja memediasi kepemimpinan dan kinerja pekerjaan dengan menggunakan analisis regresi linear berganda dan Multiple Hierarchy Regresion. Tujuannya dalam rangka mendukung pelaksanaan kegiatan akademik di Universitas Indonesia, khususnya Fakultas Ilmu Budaya.
Hasil penelitian menunjukkan bahwa (1) kepemimpinan berpengaruh positif terhadap kinerja karyawan, budaya organisasi, dan job satisfaction (2) budaya organisasi berpengaruh positif terhadap kinerja karyawan (3) kepuasan kerja berpengaruh positif terhadap kinerja karyawan (4) budaya organisasi menjadi mediator antara kepemimpinan dan kinerja karyawan (5) job satisfaction menjadi mediator antara kepemimpinan dan kinerja karyawan.

This paper examines organizational culture, leadership, employee performance and job satisfaction at Faculty of Humanities, Universitas Indonesia. During the two periods of the current incumbent dean leadership, there are still many unresolved problems mainly problems related to human resources quality, employee discipline, low performance and others. This situation might occur due to the absence of clear written organizational culture in the Faculty of Humanities. Based on the background above, this paper will discuss how organizational culture and job satisfaction mediate leadership and job performance using linear regression and Multiple Hierarchy Regression, to support the implementation of academic activities at Universitas Indonesia, especially the Faculty of Humanities.
The results show that (1) leadership has positive influence on employee performance, organizational culture, and job satisfaction (2) organizational culture has positive influence on employee performance (3) job satisfaction has positive influence on employee performance (4) organizational culture becomes the mediator between leadership and employee performance (5) job satisfaction becomes the mediator between leadership and employee performance."
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2020
T54814
UI - Tesis Membership  Universitas Indonesia Library
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Siska Nirmala Putri
"Penelitian ini menjelaskan hubungan antara Job Characteristic dan Organizational Commitment. Tujuan dari penelitian ini adalah mengetahui bagaimana hubungan antara job characteristic dengan organizational commitment. Studi kasus penelitian ini dilakukan pada team asisstants atau admin staffs di PT Pertamina Hulu Energi ONWJ (PHE ONWJ). Varibel job characteristics diuji dengan menggunakan 5 dimensi dari Hackman and Oldman. Varibel organizational commitment diuji dengan menggunakan 3 dimensi dari Meyer and Allen. Metode penelitian yang digunakan adalah penelitian kuantitatif, dilakukan dengan membagikan kuisioner kepada 36 team assistants atau admin staffs di PT PHE ONWJ. Analisis data yang digunakan adalah korelasi Rank Spearman. Hasil yang didapatkan adalah bahwa Job Characteristics memiliki hubungan yang positif atau signifikan dengan Organizational Commitment.
This study explained 2 variables, which are job characteristics and organizational commitment. The aim of this study was to investigate the relationship between job characteristics and organizational commitment. The participants of this study were team assistants or admin staffs working in PT Pertamina Hulu Energi ONWJ (PHE ONWJ). Variables of Job characteristic were assessed using 5 dimensions created by Hackman and Oldham. Variables of Organizational commtiment were assessed using 3 dimensions created by Mayer and Allen. This is a quantitative research,using questionnaires sent to 36 team assistants or admin staffs. The data analysis was made by Rank Spearman Correlation. The result of this study was Job Characteristics had a positive or significance relationship with Organizational Commitment."
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
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UI - Skripsi Open  Universitas Indonesia Library
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Herliyanti Yadi
"ABSTRAK
Lingkungan kerja yang kondusif mempengaruhi kualitas kehidupan kerja dan dapatmembentuk sumber daya manusia yang berkualitas serta mendukung perbaikan kualitaspelayanan. Tujuan penelitian ini adalah menganalisis hubungan kualitas kehidupan kerjaterhadap kinerja pegawai di RSUD Kabupaten Ogan Ilir. Penelitian ini merupakanpenelitian kuantitatif dengan desain cross sectional pada 315 pegawai baik PegawaiNegeri Sipil maupun Tenaga Kerja Sukarela. Analisis yang dilakukan adalah univariat,bivariat dengan uji statistic chi square dan multivariat dengan regresi logistik gandamodel prediksi/determinan.Hasil penelitian menunjukkan kualitas kehidupan kerja masih kurang terutama rasabangga terhadap rumah sakit, keterlibatan/partisipasi pegawai dan fasilitas yang didapat.Demikian pula kinerja pegawai, dari 315 terdapat 164 pegawai 51,1 dengan kinerjakurang. Hasil uji statistic diketahui bahwa keterlibatan/partisipasi pegawai dan fasilitasyang didapat memiliki hubungan signifikan terhadap kinerja pegawai. Analisis lanjutdidapatkan tiga komponen yang mempengaruhi kinerja pegawai yaituketerlibatan/partisipasi pegawai, fasilitas yang didapat dan keselamatan lingkungan kerja.Komponen yang paling dominan adalah fasilitas yang didapat dengan nilai OR 2,670.Dari penelitian diharapkan RSUD Kabupaten Ogan Ilir dapat membentuk tim berisipegawai yang mewakili semua bidang, memperbaiki sistem pemeliharaan fasilitas rumahsakit, memberikan pelatihan dan seminar, menganggarkan secara khusus untuk perbaikansistem keselamatan dengan menambah alat pelindung diri, membetuk tim khusus yangmemperhatikan dan mengawasi keselamatan dan kesehatan pegawai yang dibawahi olehSPI Satuan Pengawas Internal dan mengaktifkan kembali SPI rumah sakit.
ABSTRACT
A conducive working environment affects the quality of working life and can form qualityhuman resources and support the improvement of service quality. The purpose of thisstudy is to analyze the relationship of quality of work life to employee performance inRSUD Ogan Ilir District. This research is a quantitative research with cross sectionaldesign on 315 employees both civil servants and freelancer. The analyzes were univariate,bivariate with chi square and multivariate statistic test with multiple logistic regressionof predictive determinant model.The result of the study shows that the quality of working life is still lacking, especiallythe pride of the hospital, the involvement participation of employees and the facilitiesobtained. Similarly, employee performance, of 315 there are 164 employees 51.1 withless performance. The result of the statistic test shows that the involvement participationof employees and facilities obtained has a significant relationship to the performance ofemployees. Further analysis found 3 components that affect employee performance is theinvolvement participation of employees, facilities obtained and safety of the workenvironment. The most dominant component is the facility obtained with an OR of 2.670.From the research, it is hoped that the RSUD of Ogan Ilir Regency can form a team ofemployees representing all fields, improve the system of maintaining hospital facilities,provide training and seminars, budgeting specifically for improvement of safety systemby adding personal protective equipment, forming a special team that pay attention andsupervise the safety and health of employees who are covered by SPI Internal ControlUnit and reactivate the hospital 39 s SPI. "
Depok: Fakultas Kesehatan Masyarakat Universitas Indonesia, 2018
T53898
UI - Tesis Membership  Universitas Indonesia Library
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Adriadi
"Tujuan penelitian ini adalah untuk mengukur pengaruh kepemimpinan terhadap kinerja pegawai, mengukur pengaruh motivasi terhadap kinerja pegawai dan mengukur pengaruh kepemimpinan dan motivasi kerja secara bersama-sama terhadap kinerja pegawai Badan Pengembangan Sumber Daya Manusia Hukum dan HAM. Penelitian mengunakan pendekatan kuantitatif. Berdasarkan analisis data lapangan disimpulkan bahwa : 1) Variabel Kepemimpinan memiliki pengaruh signifikan terhadap variabel kinerja pegawai BPSDM Hukum dan HAM, 2)Variabel Motivasi kerja memiliki pengaruh signifikan terhadap variabel kinerja pegawai BPSDM Hukum dan HAM dan, 3)Variabel Kepemimpinan dan Variabel motivasi kerja berpengaruh signifikan terhadap variabel kinerja pegawai BPSDM Hukum dan HAM.

The purpose of this study was to measure the effects of leadership on employee performance, measuring the effect of motivation on employee performance and measure the impact of leadership and motivation to work jointly on the performance of employees of the Body of Human Resource Development of the Ministry of Law and Human Rights (BPSDM). The study uses a quantitative approach. Based on field data analysis concluded that: 1) the variables of leadership have a significant influence on employee performances of BPSDM, 2)the motivation variables have a significant influence on employee performances of BPSDM and, 3) the variable of motivation and leadership influence significant impact on employee performance of BPSDM law and human rights."
Depok: Sekolah Kajian Stratejik dan Global Universitas Indonesia, 2013
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UI - Tesis Membership  Universitas Indonesia Library
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