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"Meskipun tekanan ekonomi yang diakibatkan oleh inflasi dan kondisi makroekonomi yang tidak menentu di tahun 2022, belanja cloud yang dihabiskan oleh perusahaan end-user di tahun 2023 diperkirakan masih akan tetap tumbuh, dengan proporsi terbesarnya pada Software as A Service (SaaS). Hal tersebut mendorong PT XYZ untuk berencana terjun ke dunia SaaS dengan menjadikan salah satu produknya yaitu Accounting System untuk dijual dengan skema tersebut. Untuk keperluan tersebut PT XYZ melakukan kajian tentang kesiapan produk Accounting System yang eksisting. Hasil kajian kemudian menghasilkan beberapa temuan terkait beberapa hal yang perlu diperbaiki dari produk sebelum dijual dengan skema SaaS yang salah satunya adalah perlunya rancangan arsitektur SaaS untuk product Accounting System. Hal tersebut dikarenakan karakteristik SaaS berbeda dengan perangkat lunak tradisional. Tujuan dari penelitian ini adalah menghasilkan rancangan arsitektur SaaS untuk Accounting System PT XYZ. Penelitian ini menggunakan pendekatan model driven yang disesuaikan untuk diimplementasikan pada SaaS. Hasil dari perancangan arsitektur selanjutnya divalidasi ke dalam tiga aspek. Pada aspek fungsional, didapatkan kesimpulan bahwa aplikasi microservice yang dihasilkan memiliki representasi fungsional yang sama dengan aplikasi legacy. Pada aspek non-fungsional, terdapat saran perbaikan yang dapat dilakukan pada pilar system design, keunggulan operasional, security dan realibilitas. Sedangkan pada aspek kelayakan teknis menunjukan bahwa arsitektur yang dirancang memiliki kelayakan secara teknis untuk diimplementasikan pada proyek karena sebagian besar teknologi sudah dipelajari dan diimplementasikan ke dalam proyek sebelumnya. Sedangkan untuk teknologi baru yang belum dipelari memerlukan proses adaptasi yang tidak lama.

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Despite the economic pressures caused by inflation and uncertain macroeconomic conditions in 2022, cloud expenditure spent by end-user companies in 2023 is projected to continue growing, with the most significant proportion contributed by Software as a Service (SaaS). This condition has motivated PT XYZ to enter the SaaS market by offering one of its products, the Accounting System, under the SaaS model. For this purpose, PT XYZ conducted research to assess the readiness of its existing Accounting System product. The study results in several findings regarding areas that need improvement before the product is ready to be sold under the SaaS model, including the need for a SaaS architecture design for the Accounting System product. The SaaS architecture design is necessary because SaaS has different characteristics from traditional software. This research aims to develop a SaaS architecture design for PT XYZ's Accounting System. The study adopts a model-driven approach tailored for implementation in SaaS. The architectural design was validated in three aspects. Firstly, from a functional standpoint, it was confirmed that the resulting microservice application has the same functional representation as the legacy application. Secondly, in terms of non-functional aspects, there are suggested improvements that can be made in system design, operational excellence, security, and reliability pillars. Finally, in the technical feasibility aspect, it was demonstrated that the designed architecture is technically feasible to be implemented in the project. Most of the technologies have already been studied and implemented in previous projects, and any new technologies that have not yet been studied require only a short adaptation process."

"[ABSTRAKPT. XYZ merupakan perusahaan telekomunikasi di Indonesia yang sedangberusaha mentransformasikan bisnisnya menuju layanan broadband dan bisnisdigital. Banyak peluang bisnis di layanan broadband dan bisnis digital yang dapatdiidentifikasi dengan memproses dan menganalisis data dengan cepat, tepat, danmenyeluruh. Saat ini PT. XYZ telah memiliki kemampuan dalam mengolahbeberapa sumber data yang terstruktur dengan ukuran data yang terbatas. Untukmembuat perhitungan dan keputusan yang jitu, terutama di layanan broadband danbisnis digital, PT. XYZ dituntut juga untuk bisa memproses dan menganalisis datayang memiliki karakteristik 3V (Velocity, Volume, Variety) atau dikenal dengan bigdata. Penelitian ini bertujuan untuk merancang arsitektur sistem pemrosesan bigdata di PT. XYZ. Kerangka arsitektur (framework) enteprise yang digunakan dalampenelitian ini adalah TOGAF. Hasil yang diperoleh dari penelitian ini adalahrancangan arsitektur sistem pemrosesan big data yang mampu mengolah data yangmemiliki karakteristik 3V, yaitu aliran data yang cepat, berukuran masiv, danberanekaragam (terstruktur maupun tidak terstruktur) dengan biaya lebih rendahdari sistem pemrosesan data yang dimiliki PT. XYZ saat ini. Saran untuk penelitianini kedepannya adalah sistem pemrosesan big data di PT. XYZ dapatdiimplementasikan dengan baik jika mendapat dukungan penuh dari manajemenperusahaan, dimulai dengan kasus bisnis yang spesifik (specific business case) yangingin disasar. Hasil yang maksimal dari kasus bisnis tersebut dapat dijadikanlandasan untuk investasi sistem pemrosesan big data yang lebih menyeluruh dalammendukung transformasi bisnis menuju layanan broadband dan bisnis digital.

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ABSTRACTPT. XYZ is a telecommunication company in Indonesia which is transforming it's business to broadband services & digital business. Many business opportunities in broadband services & digital business can be identified by processing and analyzing data quickly, accurately, and completely. Right now PT. XYZ has the capability in processing some structured data sources with limited data size. To make accurate calculations and decisions, especially in broadband services and digital business, PT. XYZ also required to be able to process and analyze the data that has the characteristics of 3V (Velocity, Volume, Variety) or known as big data. This research aims to design the architecture of big data processing system. The enterprise architecture framework used in this study is TOGAF. The results obtained from this study is the design of big data processing system architecture that is capable of processing data which has the characteristics of 3V (the fast dataflow, massive data size, and diverse structured or unstructured data sources) at a lower cost than the current data processing system in PT. XYZ. The suggestion about this study is the big data processing system can be implemented properly in PT. XYZ with the full support of the PT. XYZ management, started with a specific business use case that want targeted. The maximum results from the business use case can be used as a piloting for big data processing system investments morethorough in supporting business transformation toward broadband services and digital business. ;PT. XYZ is a telecommunication company in Indonesia which is transforming it?s business to broadband services & digital business. Many business opportunities inbroadband services & digital business can be identified by processing and analyzing data quickly, accurately, and completely. Right now PT. XYZ has the capability inprocessing some structured data sources with limited data size. To make accuratecalculations and decisions, especially in broadband services and digital business,PT. XYZ also required to be able to process and analyze the data that has thecharacteristics of 3V (Velocity, Volume, Variety) or known as big data. Thisresearch aims to design the architecture of big data processing system. Theenterprise architecture framework used in this study is TOGAF. The resultsobtained from this study is the design of big data processing system architecturethat is capable of processing data which has the characteristics of 3V (the fast dataflow, massive data size, and diverse structured or unstructured data sources) at alower cost than the current data processing system in PT. XYZ. The suggestionabout this study is the big data processing system can be implemented properly inPT. XYZ with the full support of the PT. XYZ management, started with a specificbusiness use case that want targeted. The maximum results from the business usecase can be used as a piloting for big data processing system investments morethorough in supporting business transformation toward broadband services anddigital business. , PT. XYZ is a telecommunication company in Indonesia which is transforming it’s business to broadband services & digital business. Many business opportunities inbroadband services & digital business can be identified by processing and analyzing data quickly, accurately, and completely. Right now PT. XYZ has the capability inprocessing some structured data sources with limited data size. To make accuratecalculations and decisions, especially in broadband services and digital business,PT. XYZ also required to be able to process and analyze the data that has thecharacteristics of 3V (Velocity, Volume, Variety) or known as big data. Thisresearch aims to design the architecture of big data processing system. Theenterprise architecture framework used in this study is TOGAF. The resultsobtained from this study is the design of big data processing system architecturethat is capable of processing data which has the characteristics of 3V (the fast dataflow, massive data size, and diverse structured or unstructured data sources) at alower cost than the current data processing system in PT. XYZ. The suggestionabout this study is the big data processing system can be implemented properly inPT. XYZ with the full support of the PT. XYZ management, started with a specificbusiness use case that want targeted. The maximum results from the business usecase can be used as a piloting for big data processing system investments morethorough in supporting business transformation toward broadband services anddigital business. ]"

"[ABSTRAKPerkembangan sistem informasi saat ini menyebabkan sistem informasi yang digunakan dalam sebuah organisasi terus bertambah dan semakin kompleks. Halini juga memunculkan fenomena meningkatnya jumlah data yang diolah dandihasilkan oleh sistem informasi. Kondisi ini membawa tantangan baru dalampengawasan operasional sistem informasi, seperti keterlambatan peringatankesalahan atau membanjirnya jumlah peringatan yang tidak tepat sasaran. Penelitian ini bertujuan membangun sebuah sistem pengawasan aplikasi padasistem informasi di PT. XYZ menggunakan Event Driven Architecture dan Machine Learning. Pengembangan ini menggunakan perangkat lunak R dan TIBCO StreamBase.

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ABSTRACTAdvancement in information system nowadays has generated more quantities and complexities of an organization?s information system. This factalso leads to a phenomenon of the increase of data volume being processed andalso generated by any information system. This condition has brought a newchallenge in the operation and monitoring of the information systems, such asdelays in failure alert and also floods of incorrect alerts. This research aims to build a monitoring system for applications in the PT. XYZ information systems, using Event Driven Architecture and Machine Learning techniques. This development is done using R software and also TIBCO StreamBase. , Advancement in information system nowadays has generated more quantities and complexities of an organization’s information system. This factalso leads to a phenomenon of the increase of data volume being processed andalso generated by any information system. This condition has brought a newchallenge in the operation and monitoring of the information systems, such asdelays in failure alert and also floods of incorrect alerts. This research aims to build a monitoring system for applications in the PT. XYZ information systems, using Event Driven Architecture and Machine Learning techniques. This development is done using R software and also TIBCO StreamBase. ]"

"Pemerintah Republik Indonesia menunjuk badan usaha tertentu sebagai pemungut Pajak Pertambahan Nilai (PPN), berdasarkan Peraturan Menteri Keuangan RepublikIndonesia 37/PMK.03/2015. Hal ini menimbulkan masalah bagi perusahaan lain, terutama perusahaan yang merupakan anak perusahaan dari badan usaha tertentutersebut. Penelitian ini bertujuan untuk menguji desain ideal sistem informasi PPN, menggunakan metode FAST, untuk mengurangi sanksi administrasi pajak. Penelitian ini menggunakan pendekatan penelitian metode campuran. Hasil penelitian adalah sistem informasi akuntansi PPN memerlukan sinergi antara kantor pusat dan unit kerja, sehingga penerbitan Faktur Pajak tepat waktu, untuk mengurangi risiko sanksi administrasi PPN. Perusahaan membutuhkan dukungan dari manajemen, jaringan, pengetahuan karyawan yang memadai, dan sosialisasi mengenai optimalisasi sistem informasi PPN

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The Republic of Indonesia’s government appoints certain business entities as Value Added Tax collectors (VAT) , based on Regulation of the Minister of Finance of the Republic of Indonesia 37/PMK.03/2015. This creates problems for other companies, especially companies that are subsidiaries of certain business entities. This study aims to examine the ideal design of a VAT information system, using FAST method, to reduce administrative tax sanctions. The study uses a mixed-method research

approach. The results of the study conclude that a VAT-accounting information system needs synergy between the head office and work units, so that the issuance of tax invoices can be timely, to reduce the risk of VAT administrative sanctions. In addition, the company needs support from management, networks, adequate employee knowledge, and socialization regarding optimalization of the VAT information system."

"Infrastruktur teknologi informasi yang handal diperlukan untuk mendukung kelancaran proses bisnis. PT XYZ menggunakan e-mail untuk melakukan proses bisnisnya. Penelitian ini mencoba untuk memberikan solusi arsitektur yang handal untuk PT XYZ. Penelitian ini menggunakan metode Architecture Development Method (ADM) The Open Group Achitecture Framework (TOGAF) untuk menyusun solusi yang tepat bagi arsitektur Enterprise E-mail PT XYZ. Teknik pengumpulan data yang digunakan untuk menyusun penelitian ini adalah dengan observasi, wawancara dengan manajer teknologi informasi PT XYZ dan studi literatur. Data yang ada kemudian diolah untuk menghasilkan solusi arsitektur untuk PT XYZ. Hasil penelitian ini adalah suatu solusi arsitektur SI/TI khususnya Enterprise E-mail yang handal bagi PT XYZ.

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Reliable information technology infrastructure is needed to support a smooth business processes. PT XYZ use e-mail to conduct of business process. This research tries to give a reliable architecture solutions to PT XYZ. this research uses Architecture Development Method (ADM) The Open Group Achitecture Framework (TOGAF) method to develop the right solution for Enterprise E-mail architecture of PT XYZ. Data collection techniques that are used to compose the research is observation, interview with PT XYZ Information Technology Manager and literature study. The data are then processed to produce a solution architecture for PT XYZ. The results of this research are reliable IS/IT architecture solution for PT XYZ, especially Enterprise E-mail."

"Penelitian ini dilakukan bertujuan untuk memberikan rekomendasi perancangan pengembangan atau penyempurnaan sistem informasi yang saat ini digunakan oleh PT. Bank XYZ, Tbk., sehingga siklus keuangan dan pengeluaran dapat dikelola dengan efektif dan efisien oleh Manajemen Bank. Metode penelitian yang digunakan adalah metode kualitatif dengan lebih menekankan pada aspek pendalam data untuk mendapatkan kualitas dari penelitian yang dilakukan. Hasil penelitian menyimpulkan bahwa sistem informasi Spend Management System (SMS) adalah usulan perancangan yang dapat digunakan untuk mengintegrasikan proses penganggaran, pengadaan dan penerimaan barang dan/atau jasa dan pembayaran, termasuk mengintegrasikan transaksi non pembayaran seperti pengelolaan beban akrual, status uang muka dan kas kecil dengan pembayaran terkait. Usulan perancangan sistem informasi SMS ini menggantikan proses permohonan persetujuan pembayaran dari semula menggunakan kertas dan dibutuhkan tanda tangan basah menjadi paperless melalui sistem tersebut, termasuk memberikan informasi terkini status setiap proses dan persetujuan yang dilewati.

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The aim of this research is to provide a recommendation of system design to develop or enhance existing information system that being used by PT. Bank XYZ, Tbk., thus financial cycle and expenditure can be managed effectively and efficiently by the Bank Management. This research is using qualitative method approach and emphasize data. The research method used is a qualitative method with more emphasis on deepening aspects of the data to get the quality of the research conducted. The results of the study concluded that the Information System Management System (SMS) is a system design that can be used to integrate the budgeting process, procurement and receipt of goods and/or services and payments, including integrating non-payment transactions such as accrual expense management, cash in advance status and petty cash that related to its payments. The proposed design of the SMS information system replaces the process of requesting payment approval from paper and requires a wet signature to be paperless through the system, including providing up-to-date information on the status of each process and approval passed."

"ABSTRAKKebutuhan akan SI/TI yang mendukung bisnis dan meningkatkan kapabilitas perusahaan di level enterprise merupakan suatu nilai tambah yang harus dipenuhi oleh setiap perusahaan. Meningkatnya kapabilitas dalam hal memberikan pelayanan dan jasa yang optimal harus didukung oleh berbagai hal, salah satunya adalah dengan menggunakan SI/TI yang berkualitas. Untuk merealisasikan hal tersebut, dibutuhkan suatu model rancangan arsitektur yang dapat digunakan sebagai landasan dan acuan dalam proses implementasi SI/TI yang diharapkan untuk saat ini dan masa depan.Dalam pengembangan solusi model rancangan arsitektur, penulis membandingkan 2 metodologi antara Zachman framework dengan TOGAF Architecture Development Model (ADM) agar didapatkan metodologi yang cocok untuk menjadi acuan dalam membuat rancangan Enterprise Architecture pada PT. XYZ. Metodologi yang didapat tersebut kemudian akan digunakan untuk menyediakan struktur dasar organisasi yang mendukung integrasi, pengembangan, pengelolaan, dan perubahan perangkat dari sisi SI/TI. Salah satu trend dalam dunia TI yang terkait dengan infrastruktur yang dapat dijadikan solusi dalam menjawab kebutuhan organisasi adalah konsep Cloud Computing. Cloud Computing memungkinkan organisasi untuk memberikan layanan aplikasi, infrastruktur dan database yang dapat digunakan secara bersama-sama, dan mobile oleh penggunanya melalui internet. Hasil akhir dari perancangan model enterprise architecture ini diharapkan dapat mengoptimalisasikan seluruh sumber daya SI/TI pada perusahaan, terutama dari sisi infrastruktur dan service yang dimiliki perusahaan dalam mendukung aktifitas bisnis, agar dapat memberikan pelayanan yang optimal kepada customer.

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ABSTRACTThe need for IS/IT that support business and enchance a company’s capabilities at enterprise level is an added value that must be met by each company. The increased capability in terms of providing optimal care and services must be supported by many things, one of the things is to use IS/IT with good quality. To achive that vision, we need a model of architectural design that can be used as the basis and reference for the implementation of IS/IT that the company wanted to be develop now and for the future.In developing the solution model of architecture design, the authors compared two methodologies between Zachman Framework and TOGAF Architecture Development Model (ADM) to obtain a suitable methodology for the reference on developing Enterprise Architecture at PT. XYZ. The methodology obtained is then used to provide the basic organizational structure that supports the integration, development, management, and procurement process of hardware or device from IS/IT. One trend in the world of IT related to the infrastructure that can be used as a solution to address the needs of the organization is the concept of Cloud Computin. Cloud Computing enables organizations to provide application services, infrastructure services, and database services that enables users to do mobile and multiple access via the internet. The result of the design of enterprise architecture model is expected to optimize all IS/IT resources in the company, especially in terms of infrastructure and services to support the company’s business activities, in order to provide optimum services to the customers."

"Peningkatan transaksi perdagangan yang diselenggarakan oleh PT. ABCD mengalami kenaikan yang signifikan dari tahun ke tahun. Seiring dengan peningkatan tersebut, potensi risiko juga turut meningkat sebagai akibat dari peningkatan transaksi maupun oleh penggunaan teknologi pada sistem perdagangan. Untuk itu PT. ABCD telah membangun fasilitas perdagangan darurat yang diharapkan mampu menggantikan fungsi perdagangan pada saat fasilitas perdagangan di lokasi utama tidak dapat digunakan. Namun demikian masih terdapat beberapa “kegagalan” yang mengakibatkan sistem perdagangan di PT. ABCD mengalami pembekuan atau bahkan dihentikan. Dalam beberapa kejadian, hal tersebut lebih diakibatkan terbatasnya waktu tersedia yang dapat digunakan untuk bertransaksi sementara untuk melakukan proses aktivasi fasilitas Disaster Recovery Centre (DRC) juga memerlukan waktu persiapan yang relatif lama.Berdasarkan hal tersebut muncul kebutuhan untuk mengembangkan infrastruktur sistem perdagangan yang mampu menjalankan fasilitas operasional perdagangan secara jarak jauh atau bahkan dengan mengkombinasikan fasilitas yang terdapat di DRC dan lokasi utama. Dengan demikian proses perdagangan tetap berjalan meskipun terjadi kegagalan pada sebagian atau bahkan seluruh fungsi pada satu lokasi.Untuk mendukung rencana pengembangan tersebut, penelitian akan dilakukan berdasarkan pendekatan metodologi The Open Group Achitecture Framework- Architecture Development Method (TOGAF-ADM) dengan referensi arsitektur berdasarkan Cisco Service-Oriented Network Architecture (SONA) yang dipetakan terhadap TOGAF TRM.

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Trade transaction organized by PT ABCD increased significantly from year to year. Along with this increase, the potential risk is enlarged as a result of increasing transaction and the utilization of information tecnology in trade system. In order to minimize the risk, PT ABCD has developed contigency trade facility that is expected be able to replace the trade function in prime site in case that trade facility cannot be used. Unfortunately, some failures causing the freezed or even stopped trade were encountered. In some cases, the freezed or even stopped trade were caused by limited time in place that could be used for transaction while the activation of Disaster Recovery Centre (DRC) required a relative long preparation.

In accordance to that case, there is a need to developed trade system infrastructure that has ability to operate remote trading facilities in the DRC site or prime site alternately, or combine the operation of remote trading facilities both in the DRC site and prime site in the same time. Therefore, trade facility still can be run thought there is encountered that a partial or total system failure occurred in one site.

In order to support that development planning, the research methodology will be conducted by The Open Group Achitecture Framework- Architecture Development Method (TOGAF-ADM) approach with reference to Cisco Service-Oriented Network Architecture (SONA) architecture mapped to TOGAF TRM."

"PT XYZ mengimplementasikan Scrum dalam proses pengembangan perangkat lunaknya. Hal ini bertujuan agar software delivery dapat sesuai dengan requirements dan jadwal yang ditentukan sebagai upaya PT XYZ agar dapat bersaing di bidang Education Technology. Namun dalam penerapannya masih terdapat permasalahan dimana Sprint Goal yang telah ditetapkan dalam Objective Key Result (OKR) tidak tercapai. Pada penelitian ini dilakukan evaluasi dan perbaikan proses pengembangan perangkat lunak di PT XYZ menggunakan Scrum Maturity Model. Metode pengumpulan data yang dilakukan dengan proses wawancara, kuesioner, dan observasi untuk kemudian diolah menggunakan metode KPA Rating dari Agile Maturity Model. Hasil Analisa digunakan sebagai rekomendasi perbaikan proses pengembangan perangkat lunak di PT XYZ. Hasil penelitian ini menunjukan bahwa proses pengembangan perangkat lunak di PT XYZ belum mencapai level 2 tingkat kematangan Scrum Maturity Model. Hal ini dikarenakan masih adanya praktik-praktik yang belum dijalankan dalam setiap sasaran umumnya. Rekomendasi perbaikan yang dihasilkan digunakan sebagai acuan untuk memperbaiki proses pengembangan perangkat lunak di PT XYZ.

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PT XYZ implements Scrum in its software development process. This aims so that the delivery software can be in accordance with the requirements and schedule specified as an effort of PT XYZ in order to compete in the field of Education Technology. However, in its application, there are still problems where the Sprint Goal set out in the Objective Key Result (OKR) is not achieved. In this research, evaluation and improvement of the software development process at PT XYZ was carried out using Scrum Maturity Model. Data collection method is done by interviewing, questionnaire, and observation processed using KPA Rating from Agile Maturity Model. The results of the analysis are used as recommendation for improvement of the software development process at PT XYZ. The result of this study shows that the software development process at PT XYZ has not reached level 2 maturity of Scrum Maturity Model. This is because there are still practices that have not been implemented in every target generally. The Improvement Recommendations result are used as a reference for improving the software development process at PT.XYZ."

"Penelitian ini bertujuan menganalisis implementasi sistem pengendalian manajemen menggunakan four levers of control pada perusahaan kontraktor minyak dan gas. Penelitian ini menggunakan strategi studi kasus dan metode kualitatif. Pengumpulan data dilakukan dengan cara wawancara dan studi dokumentasi. Penelitian ini menunjukkan bahwa belief system berupa visi dan misi selaras dengan strategi dan tujuan perusahaan walaupun secara deskripif pernyataannya dinilai masih umum. Perusahaan jarang mengkomunikasikannya kepada karyawan dalam sebuah pertemuan. Boundary system dari etika kepegawaian telah membatasi perilaku kerja karyawan. Namun, batasan dari pedoman Pertamina menemui kendala pada proses progres pelaporan proyek dan penetapan klien. Pada diagnostic control system, karyawan mengetahui target yang ditetapkan pada indikator kinerja perusahaan. Namun, perusahaan belum maksimal dalam melakukan monitoring dan evaluasi dalam memantau capaian kinerja secara aktual. Strategic uncertainties berasal dari perubahan isi pedoman Pertamina yang menyebabkan perubahan seperti penggantian standartisasi dan komponen item proyek hingga perubahan perangkat teknologi di mana supplier dan vendor yang dimiliki perusahaan belum tentu dapat memenuhinya secara cepat. Selain itu, force majeure akibat perubahan iklim dan pandemi Covid 19 telah mempengaruhi kelancaran kegiatan bisnis perusahaan. Interactive control system diimplementasikan dengan terbukanya manajemen puncak pada ide baru dari karyawan. Namun, inisiasi debate and dialogue masih bergantung pada instruksi dari manajemen puncak.

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This study aims to analyze the implementation of a management control system using four levers of control in oil and gas contractor. This study uses a case study strategy and qualitative methods. Data was collected by means of interviews and documentation. This study shows that belief system in the form of a vision and mission is in line with the company's strategy and goals, although descriptively the statement is considered general. Companies rarely communicate it to employees in a meeting. Boundary system of staffing ethics has limited employee work behavior. The limitations of Pertamina's guidelines encounter obstacles in the project reporting progress process and client determination. Diagnostic system, employees know the targets set on the company's performance indicators. The company has not been maximal in conducting monitoring and evaluation in actual performance achievements. Strategic uncertainties stemmed from changes in the contents of Pertamina's guidelines which led to changes such as the replacement of standardization and component project items as well as changes in technology equipment where suppliers and vendors owned by company were not necessarily able to fulfill them quickly. Force majeure due to climate change and Covid 19 has affected the smooth running of the company's activities. Interactive system is implemented by opening up top management to new ideas from employees. Initiation of debate and dialogue depends on top management instructions."