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"Tingginya persaingan antara Perusahaan Fintech mengharuskan manajemen Perusahaan mampu menjaga job performance. Job performance dapat dicapai Perusahaan melalui kepuasan kerja karyawan. Quality of work life dapat menunjang ketercapaian kinerja serta job performance karyawan, akan tetapi burnout bisa mengurangi kinerja para karyawan Perusahaan. Penelitian ini bertujuan untuk mengetahui apakah (1) Menganalisis pengaruhburnout terhadap job performance karyawan, (2) Menganalisis pengaruh quality of work life terhadap job performance, (3) Menganalisis pengaruh kepuasan kerja terhadap job performance, (4) Menganalisis pengaruh tidak langsung burnout terhada job performance melalui kepuasan kerja, dan (5) Menganalisis pengaruh tidak langsung quality of work life terhadap job performance melalui kepuasan kerja, Penelitian ini dilakukan pada Perusahaan Fintech di Indonesia dengan rancangan penelitian kuantitatif. Data dikumpulkan melalui penyebaran kuesioner menggunakan skala Likert. Metode analisis secara kuantitatif dengan menggunakan analisis SEM PLS. Hasil penelitian menunjukkan: (1) Burnout memiliki pengaruh negatif dan signifikan terhadap variabel Job performance. (2) Quality Work of Life memiliki pengaruh positif dan signifikan terhadap Job performance. (3) Kepuasan kerja memiliki pengaruh positif dan signifikan terhadap Job performance. (4) Pengaruh tidak langsung antara Burnout terhadap Job performance melalui Kepuasan kerja adalah signifikan. (5) Pengaruh tidak langsung antara Quality Work of Life terhadap Job performance melalui Kepuasan kerja adalah signifikan.

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The intense competition among Fintech companies requires management to maintain job performance. Job performance can be achieved through employee job satisfaction. Quality of work life can support the achievement of performance and employee performance, but burnout can reduce the performance of company employees. This study aims to analyze (1) the influence of burnout on employee job performance, (2) the influence of quality of work life on job performance, (3) the influence of job satisfaction on job performance, (4) the indirect influence of burnout on job performance through job satisfaction, and (5) the indirect influence of quality of work life on job performance through job satisfaction. This research was conducted at Fintech companies in Indonesia using a quantitative research design. Data were collected through questionnaires employing the Likert scale. The quantitative analysis method used was SEM PLS analysis. The results showed that (1) burnout has a negative and significant influence on job performance, (2) quality work of life has a positive and significant influence on job performance, (3) job satisfaction has a positive and significant influence on job performance, (4) the indirect influence of burnout on job performance through job satisfaction is significant, and (5) the indirect influence of quality work of life on job performance through job satisfaction is significant."

"Tidak ada yang lebih penting dalam kehidupan kerja karyawan organisasi pelayanan kemanusiaan atau sama pentingnya dengan efektivitas penggunaan personel dalam suatu organisasi selain kepuasan kerja. Kepuasan kerja menjadi fundamental untuk kesejahteraan karyawan, keberlangsungan organisasi, dan layanan kesejahteraan. Tujuan dari penelitian ini adalah memberikan gambaran pengaruh work life balance dan burnout terhadap tingkat kepuasan kerja karyawan organisasi pelayanan kemanusiaan yang ada di Organisasi Pelayanan Kemanusiaan X. Penelitian ini menggunakan pendekatan kuantitatif berjenis basic research secara deskriptif dan cross-sectional research yang dilakukan pada bulan Januari-Juli 2024 dengan metode pengumpulan data survei dan teknik sensus/total sampling sebanyak 30 orang karyawan. Hasil dari penelitian secara parsial berhasil membuktikan hipotesis adanya pengaruh work life balance terhadap kepuasan kerja secara positif dan signifikan sebesar 0.571 dan p-value sebesar 0.000, yang menyatakan karyawan dengan work life balance tinggi cenderung memiliki kepuasan kerja yang tinggi juga. Dan adanya pengaruh burnout terhadap kepuasan kerja secara positif dan signifikan sebesar 0.635 dan p-value sebesar 0.000, yang menyatakan karyawan dengan burnout tinggi cenderung memiliki kepuasan kerja yang tinggi. Penelitian ini diharapkan dapat berkontribusi memberikan perkembangan informasi terkait pengaruh work life balance dan burnout terhadap tingkat kepuasan kerja dalam bekerja pada organisasi pelayanan kemanusiaan untuk kemudian dapat menjadi bahan pertimbangan dalam melakukan intervensi sosial.

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Nothing is more important in the work lives of employees of human service organizations or as important to the effective use of personnel in an organization than job satisfaction. Job satisfaction is fundamental to employee welfare, organizational sustainability, and welfare services. This study aims to provide an overview of the influence of work life balance and burnout on the level of job satisfaction of employees of human service organizations at Human Service Organization X. This study uses a quantitative approach in the form of descriptive basic research and cross-sectional research which was conducted in January-July 2024 using survey data collection methods and census techniques/total sampling of 30 employees. The study's results partially proved the hypothesis that there is a positive and significant influence of work life balance on job satisfaction of 0.571 and a p-value of 0.000, which states that employees with high work life balance tend to have high job satisfaction too. And there is a positive and significant influence of burnout on job satisfaction of 0.635 and a p-value of 0.000, which states that employees with high burnout tend to have high job satisfaction. It is hoped that this research can contribute to the development of information regarding the influence of work life balance and burnout on the level of job satisfaction in working in humanitarian service organizations which can then be used as material for consideration in carrying out social interventions."

"Pemulihan ekonomi negara melalui peneriman perpajakan menjadi sangat penting untuk mencegah adanya krisis dan mengembalikan kondisi perekonomian. Kinerja Direktorat Jenderal Pajak mengalami peningkatan selama dua tahun terakhir dalam hal penerimaan negara, namun dengan adanya pandemi Covid-19 yang mengakibatkan adanya disrupsi tatanan baru dalam bekerja, terdapat fenomena baru seperti faktor work-life balance, meningkatnya job stress, menurunnya job satisfaction, burnout dan dampaknya terhadap job performance pegawai Direktorat Jenderal Pajak. Penelitian ini bertujuan untuk melihat dampak dari disrupsi yang ada pada masa transisi setelah pandemi Covid-19 kepada pegawai sektor publik, khususnya Direktorat Jenderal Pajak melalui kuesioner secara daring kemudian diolah dan dianalisis menggunakan Structural Equation Modelling (SEM). Hasil penelitian memberikan gambaran bahwa work-life balance tidak berpengaruh terhadap job performance, sedangkan job stress, dan job satisfaction memiliki pengaruh positif, sementara burnout memiliki pengaruh negatif terhadap job performance. Selain itu, job satisfactiondan burnout mampu menjadi variabel mediasi yang memperkuat hubungan variabel penelitian job stress dan job performance, namun tidak memiliki efek yang signifikan pada hubungan antara work-life balance dan job performance.

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The performance of the Directorate General of Taxes has increased over the last two years in terms of state revenues, but with the Covid-19 pandemic which resulted in the disruption of the new work order, there are new phenomena such as increased stress, decreased job satisfaction, burnout, and its impact on the job performance of the Directorate General of Taxes employees. This study aims to see the impact of disruption during the transition period after the Covid-19 pandemic on public sector employees, especially the Directorate General of Taxes through online questionnaires which are then processed and analyzed using Structural Equation Modeling (SEM). The results of the study provide an illustration that work-life balance, does not affect job performance, while job stress, job satisfaction and burnout have a significant influence, both positively and negatively on job performance. In addition, job satisfaction and burnout can become mediating variables that strengthen the relationship between job stress and job performance, while they have little to no effect in relationship between work-life balance and job performance."

"Penelitian ini bertujuan untuk mengetahui pengaruh penggunaan Information and communication technologies (ICTs) terhadap kepuasan kerja yang dimediasi oleh work family balance dan burnout para karyawan Industri Perbankan di Jabodetabek. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan metode Structural Equation Model (SEM) yang diolah menggunakan software SPSS 22 dan smartPLS 3.3.9. Terdapat 240 yang berpartisipasi dalam penelitian ini. Hasil penelitian ini menunjukkan bahwa karyawan menganggap ICT memiliki dampak yang kuat terhadap tuntutan (demands), dibuktikan dengan adanya pengaruh yang signifikan terhadap burnout. Lalu, ICT demands dan ICT resources memiliki pengaruh yang signifikan juga terhadap work-family balance. Selain itu, ditemukan bahwa hanya burnout yang memediasi secara signifikan pengaruh antara ICT khususnya ICT demands terhadap kepuasan kerja.

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The purpose of this research is to determine the effect of the use of Information and communication technologies (ICTs) on job satisfaction mediated by work family balance and burnout on employees of the banking industry in Jabodetabek. This research is a quantitative study using the Structural Equation Model (SEM) method which was processed using SPSS 22 software and smartPLS 3.3.9. In addition, there were 240 who participated in this study. The result of this study shows that employees perceive ICT to have a strong impact on demands which is proved by a significant effect on burnout. Moreover, ICT demands and ICT resources have a significant effect on work-family balance. In addition, it is found that only burnout significantly mediated the effect of ICT; especially, ICT demands on job satisfaction."

"Sumber daya manusia merupakan faktor penting dalam keberhasilan organisasi mencapai tujuan. sumber daya manusia yang berkualitas tinggi pada organisasi dapat diperoleh melalui peningkatkan kepuasan kerja anggota organisasi itu sendiri. Kepuasan kerja berkaitan dengan kepercayaan, Polri sebagai lembaga disektor publik yang memiliki peran dan fungsi sangat penting dalam memberikan pelayanan, dituntut untuk dapat memberikan pelayanan yang baik sehingga mendapatkan kepercayaan publik yang baik. Penelitian ini bertujuan untuk menganalisis pengaruh quality of work life dan work life balance terhadap kepuasan kerja dan perceived organizational support, selain itu penelitian ini juga bertujuan untuk menganalisis peran perceived organizational support sebagai variabel intervening dalam memediasi pengaruh quality of work life dan work life balance terhadap variabel kepuasan kerja. Penelitian ini dilakukan dengan metode kuantitatif. Sampel dalam penelitian ini 290 anggtota Polres Tulang Bawang. Peneliti menyebarkan kuesioner secara langsung dan secara online. Dalam penelitian analisis dilakukan menggunakan structural equation modelling (SEM) melalui perangkat Partial Least Square (PLS) 4.0. Hasil temuan dalam penelitian ini menunjukkan bahwa quality of work life dan work life balance berpengaruh signifikan terhadap kepuasan kerja dan perceived organizational support. Perceived organizational support berpengaruh signifikan terhadap kepuasan kerja selain itu dari efek mediasi ditemukan bahwa quality of work life dan work life balance melalui perceived organizational support memiliki pengaruh positif dan signifikan terhadap kepuasan kerja. Hasil temuan ini menjelaskan bahwa seluruh hipotesis yang diajukan dalam penelitian ini diterima, selain itu hasil penelitian ini juga menyoroti bahwa peningkatan quality of work life dan work life balance dapat dilakukan melalui program-program yang berkaitan dengan family friendly. Polres Tulang Bawang dapat meningkatkan perceived organizational support melalui komunikasi terbuka dan memberikan informasi terkini, Program pengembangan karir dan pelatihan keterampilan anggota.

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The human resources of an organization represent a significant factor in its capacity to achieve its stated objectives. The acquisition of high-quality human resources within the organization can be facilitated by enhancing the job satisfaction of its members. Job satisfaction is related to trust. As an institution in the public sector that plays a crucial role in service provision, Polri is expected to provide high-quality services in order to gain public trust. The objective of this study is to analyze the effect of quality of work life and work-life balance on job satisfaction and perceived organizational support. Additionally, the study aims to analyze the role of perceived organizational support as an intervening variable in mediating the effect of quality of work life and work-life balance on job satisfaction variables. This research was conducted using quantitative methods. The sample for this study consisted of 290 members of the Polres Tulang Bawang. The researchers distributed questionnaires in both direct and online formats. The research involved the application of structural equation modeling (SEM) through the Partial Least Square (PLS) 4.0 tool for the purpose of analysis. The findings of this study indicate that quality of work life and work-life balance have a significant effect on job satisfaction and perceived organizational support. The perception of organizational support has a notable impact on job satisfaction. Furthermore, the mediation effect indicates that the quality of work life and work-life balance, as mediated by perceived organizational support, have a positive and significant effect on job satisfaction. The findings of this study indicate that all of the hypotheses proposed in this study are accepted. Additionally, the results of this study demonstrate that improving the quality of work life and work-life balance can be achieved through the implementation of programs designed to enhance family- friendly policies. Polres Tulang Bawang can enhance the perception of organizational support by fostering open communication and the dissemination of timely information, implementing career development programs, and offering member skills training."

"Penelitian ini bertujuan untuk menguji pengaruh work-life balance terhadap employee engagement pada milenial PT XYZ melalui persepsi kepuasan kerja. Teknik penelitian yang digunakan adalah survey dan studi pustaka dari penelitian dengan topik sejenis yang telah dilakukan sebelumnya. Sampel yang digunakan dalam penelitian ini berjumlah 102 responden, dan diperoleh dengan menggunakan teknik purposive sampling. Berdasarkan hasil uji regresi yang telah dilakukan menunjukkan bahwa work-life balance berpengaruh signifikan terhadap kepuasan kerja, kepuasan kerja berpengaruh signifikan terhadap employee engagement, dan work-life balance berpengaruh signifikan terhadap employee engagement. Kemudian berdasarkan hasil analisis kausal step yang dilakukan, kepuasan kerja dapat dikatakan sebagai variabel mediasi dalam hubungan work-life balance dengan employee engagement yang bersifat parsial dan signifikan.

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This study aims to examine the effect of work-life balance on employee engagement at PT XYZ millennials through perceptions of job satisfaction. The research technique used was survey and literature study of research with similar topics that had been done previously. The sample used in this study amounted to 102 respondents, and obtained using purposive sampling technique. Based on the results of regression tests that have been conducted, it shows that work-life balance has a significant effect on job satisfaction, job satisfaction has a significant effect on employee engagement, and work-life balance has a significant effect on employee engagement. Then based on the results of the causal step analysis carried out, job satisfaction can be said to be a mediating variable in the work-life balance relationship with employee engagement which is partial and significant.

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"Turnover merupakan permasalahan yang kerap kali dihadapi oleh Kantor Akuntan Publik KAP . Penelitian menyatakan bahwa niat keluar seorang akuntan publik dapat diakibatkan oleh pengalaman burnout yang merupakan hasil dari tuntutan pekerjaan yang tinggi dan rendahnya kepuasan kerja. Penelitian ini dilakukan terhadakuntan publik 200 akuntan di KAP dengan menggunakan model Job Demands-Resources JD-R. Model ini menyatakan bahwa tuntutan pekerjaan dapat menyebabkan gangguan kesehatan yang mengarah pada hasil negatif pada output organisasi, sedangkan sumber pekerjaan berkaitan dengan motivasi yang mengarah pada hasil positif. Hasil penelitian ini menunjukan bahwa job demands beban kerja dan konflik kerja-keluarga berpengaruh positif terhadap niat akuntan untuk keluar melalui burnout. Di sisi lain job resources kepuasan karir-kesempatan promosi dan iklim tim kerja memilki pengaruh yang positif terhadap kepuasan kerja karyawan dan berpengaruh negatif terhadap niat pindah karyawan. Hasil penelitian ini memiliki dampak individual maupun organisasional yang dapat digunakan dalam mengurangi turnover.

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Turnover is a problem that is often faced by Public Accounting Firm. The study states that turnover intention an accountant can be caused by an experienced of burnout results from high job demands and low job satisfaction. This study conducted on 200 accountants in Public Accounting Firm using the Job demands resources model JD R . This model states that the job demands can cause health problems that lead to a negative result in the organization 39 s output, while the job resources associated with the motivation that lead to positive results.

The results of this study indicate that the job demands workload and work family conflict have positive effect on accountants turnover intention through burnout. On the other side, the job resources career satisfaction promotion opportunities and climate work teams have positive effect on job satisfaction and negatively affect employees turnover intention. This findings have an impact individually and organizationally that can be used in reducing turnover."

"Badan Narkotika Nasional (BNN) RI merupakan leading institution dalam menangani salah satu bentuk ancaman nir-militer, yaitu penyalahgunaan narkotika di Indonesia. Melalui strategi soft power approach, BNN menyediakan layanan rehabilitasi bagi penyalahguna narkotika. Konselor adiksi, merupakan tenaga profesional yang berperan penting dalam melaksanakan layanan rehabilitasi kepada penyalahguna narkotika. Kepuasan kerja konselor adiksi dalam melaksanakan tugas pokoknya, menjadi indikator terhadap kualitas, kapabilitas layanan, dan kredibilitas organisasi BNN dalam melaksanakan tugas P4GN.Penelitian ini bertujuan untuk mengetahui faktor yang memengaruhi kepuasan kerja konselor adiksi. Faktor tersebut yaitu: persepsi dukungan organisasi, sindrom burnout kerja, serta lingkungan kerja fisik. Penelitian ini menggunakan desain mix-method eksplanatori, dengan melibatkan 130 orang konselor adiksi yang bekerja di fasilitas layanan rehabilitasi rawat jalan dan rawat inap BNN RI. Metode analisis yang digunakan adalah SEM-PLS dalam mengukur persepsi dukungan organisasi dan sindrom burnout terhadap kepuasan kerja melalui lingkungan kerja fisik sebagai variabel mediator. Hasilnya, sebesar 95.4% konselor adiksi memiliki kesesuaian persepsi dukungan organisasi. Kemudian, 86.9% konselor adiksi berada pada level burnout rendah karena memiliki strategi coping stres yang sesuai. Konselor adiksi yang bekerja dengan lingkungan kerja fisik yang sesuai sebesar 96.9%, dan konselor adiksi yang merasa puas dengan pekerjaanya sebesar 96.2%. Lingkungan kerja fisik konselor adiksi, memiliki pengaruh langsung (direct) dan tidak langsung (indirect) antara persepsi dukungan organisasi terhadap kepuasan kerja. Sedangkan lingkungan kerja fisik tidak memiliki pengaruh yang signifikan antara sindrom burnout kerja terhadap kepuasan kerja. Penelitian ini dapat digunakan oleh organisasi BNN RI dalam memaksimalkan kepuasan kerja konselor adiksi melalui optimalisasi dukungan organisasi, lingkungan kerja fisik, dan upaya pencegahan serta penanganan sindrom burnout kerja.

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BNN RI is a leading institution in dealing with one form of non-military threat, namely narcotics abuse in Indonesia. Through a soft power approach strategy, BNN provides rehabilitation services for drug abusers. Addiction counselors are professionals who play an important role in carrying out rehabilitation services for drug abusers. The job satisfaction of addiction counselors in carrying out their main duties is an indicator of the quality, service capability, and credibility of the BNN organization in carrying out P4GN tasks. This research aims to determine the factors that affect the job satisfaction of addiction counselors, such as: perception of organizational support, burnout syndrome, and physical work environment. This study used an explanatory mix-method design, involving 130 addiction counselors who worked in BNN RI's outpatient and inpatient rehabilitation service facilities. The analysis method used is SEM-PLS in measuring the perception of organizational support and burnout syndrome on job satisfaction through the physical work environment as a mediator variable. As a result, 95.4% of addiction counselors have a suitable perception of organizational support. Then, 86.9% of addiction counselors are at low burnout levels because they have appropriate stress coping strategies. Addiction counselors who work with an appropriate physical work environment are 96.9%, and addiction counselors who are satisfied with their work are 96.2%. The physical work environment of addiction counselors has a direct and indirect influence between perceptions of organizational support and job satisfaction. While the physical work environment does not have a significant influence between job burnout syndrome and job satisfaction. While the physical work environment does not have a significant influence between job burnout syndrome and job satisfaction. This research can be used by BNN RI organizations in maximizing job satisfaction of addiction counselors through optimizing organizational support, physical work environment, and efforts to prevent and treat work burnout syndrome."

"ABSTRAKPenelitian bertujuan meneliti pengaruh work-life balance terhadap komitmen organisasi, kepuasan kerja, dan motivasi kerja. Penelitian juga meneliti pengaruh komitmen organisasi, kepuasan kerja, dan motivasi kerja terhadap kinerja individu. Penelitian dilakukan pada 190 karyawan di perusahaan asuransi di Jakarta Selatan. Hasil penelitian menunjukkan work-life balance berpengaruh signifikan terhadap kepuasan kerja namun work-life balance tidak memiliki pengaruh signifikan terhadap komitmen organisasi dan motivasi kerja. Penelitian juga menunjukkan bahwa komitmen organisasi, kepuasan kerja, dan motivasi kerja berpengaruh signifikan terhadap kinerja individu.

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ABSTRACTResearch aims to investigate the effect of work-life balance on organizational commitment, job satisfaction, and job motivation. Research also analyzes the effect of organizational commitment, job satisfaction, and job motivation on individual performance. 190 employees at insurance company in South Jakarta have been surveyed. The result showed that work-life balance has significant effect with job satisfaction but the work-life balance has no significant effect with organizational commitment and work motivation. The research also showed that organizational commitment, job satisfaction, and job motivation have significant effect on individual performance."

"Penelitian ini bertujuan untuk menganalisis pengaruh penerapan kebijakan Pengaturan Kerja Hibrida (Hybrid Working Arrangement) terhadap work-life balance, kepuasan karyawan, dan wellbeing karyawan di PT ABC. Metodologi yang digunakan adalah pendekatan kuantitatif, dengan pengumpulan data melalui survei yang disebar kepada 255 karyawan PT ABC. Analisis data dilakukan menggunakan metode Structural Equation Modelling (SEM). Hasil penelitian ini menunjukkan bahwa pengaturan kerja hibrida tidak memiliki pengaruh langsung yang signifikan terhadap wellbeing karyawan. Penelitian ini juga menemukan bahwa ada pengaruh langsung dari pengaturan kerja hibrida terhadap wellbeing melalui peningkatan work-life balance dan kepuasan karyawan. Temuan ini memberikan wawasan penting bagi manajemen PT ABC dan perusahaan lainnya dalam menerapkan kebijakan kerja hibrida untuk meningkatkan kesejahteraan karyawan.

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This study aims to analyze the impact of implementing Hybrid Working Arrangements on work-life balance, employee satisfaction, and the wellbeing of employees at PT ABC. The research methodology employed is a quantitative approach, with data collection conducted through a survey distributed to 255 employees of PT Bursa Efek Indonesia. Data analysis was carried out using the Structural Equation Modeling (SEM) method. The findings of this study indicate that hybrid working arrangements do not have a significant direct impact on employee wellbeing. However, the study discovers an indirect influence of hybrid working arrangements on wellbeing through the improvement of work-life balance and employee satisfaction. These findings provide valuable insights for the management of PT ABC in implementing hybrid working policies to enhance employee wellbeing."