Ditemukan 1 dokumen yang sesuai dengan query
Simangunsong, Gorby, author
[This research was intended to examine the critical role of ambient-condition factors in the formation of overall image, customer satisfaction, and loyalty intentions. The
results of the research was taken from a sample of 156 luxury hotel customers in Jakarta to demonstrate the influence ambience conditions factors have on the
formation of...
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
S61566
UI - Skripsi Membership Universitas Indonesia Library
