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"Is your library vulnerable to challenges arising from difficult patrons, censorship, budget issues, natural disasters, or disgruntled staff? Almost daily, libraries tread the line to limit the scope of problems and complaints so they don?t expand into full-blown crises."

"Disasters come in all shapes and sizes. Bad things can happen to good digital resources?from floods and fires to hackers and computer crashes. Both library staff and customers are dependent on costly hardware, software, and electronic collections. Electronic information may be more susceptible to problems than print. Storage issues and long-term accessibility for digital materials requiring dated or obsolete hardware often can be overlooked. Without a plan for containment and recovery, a collection or library may have to close, either temporarily or permanently."