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"The importance of an organization's human capital -- its people -- cannot be overstated or overlooked, but like any other asset, it must be carefully managed and monitored. The people in a company reflect the investment not only of money, but also of the time dedicated to developing and executing projects and programs."

"Coaching is a hot buzzword in today?s hectic business world, and coaching skills are fast becoming essential for anyone who wants to help develop others in the workplace. If you are intrigued by the potential of coaching and want to learn more about promoting growth and learning on the job, you can use 10 Steps to Successful Coaching as a primer to learn and apply basic coaching skills, or to initiate a formal employee coaching program in your organization."

"This is the most comprehensive and straightforward book I've seen on how to get the best from your people. The authors have created a definitive resource for line managers -- from beginners to seasoned executives."

"Economics, finance, business and industry. From creating a safe learning environment to learning how to align your training to meet various learning styles, 10 Steps to Successful Training offers readers everything they need to deliver results."

"The knowledge, skills and guidance managers need to become true learning leaders. Now more than ever, a versatile, well-trained workforce is critical to an organization?s success. Written for managers from a wide range of functional areas, this book gives any manager responsible for training the tools to help employees learn more, perform better, and work smarter. This comprehensive, up-to-date guide targets the roles necessary to manage training and learning in an organization: champion, builder, performance consultant, supporter, administrator, and keeper of the budget. Filled with expert information and real-world scenarios, this new book uses diagrams, charts, exercises, and a collection of tools for training delivery to help managers anticipate and solve a broad range of training challenges?for their own departments or for the entire organization. How to Manage Training: Facilitating Workplace Learning for High Performance delivers the knowledge, skills, and guidance managers need to become true learning leaders. Readers will learn how toL ? Develop a sample business plan for training ? Deliver learning experiences in a wide range of formats ? Create programs for peer-to-peer assistance and collegial problem solving ? Foster coaching and mentoring in the workplace ? Promote learning and training opportunities at all levels in the organization. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy."

"With maximum return required of every initiative, companies can no longer wait until the end of a project to assess its success or failure. Multi-level learning allows organizations to breed continuous improvement while adapting on-the-fly when projects meet unexpected obstacles. "Facilitating Project Performance Improvement" helps project organizations shorten wait times, increase client satisfaction, reduce waste and improve quality within and across projects. Featuring a practical approach to incorporating structured learning into every step of any project, this groundbreaking book helps ensure both immediate improvements and long-term success."

"Explains the complexities of return on investment (ROI) and details the benefits of ROI assessment. ROI at Work features examples of ROI application in the government sector along with a variety of other industries, including telecommunications, financial services, technology, and automotive. Analyze real-world case studies and use ROI principles to ensure your programs contribute to the strategic goals of your organization."

"This practical handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad subject areas are evaluation planning, data collection, data analysis, and reporting, how to use data, and several case studies."