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Abstrak :
The success of information technology is illustrated by the penetration of mobile communication devices within the society. These devices enable new means of interaction between people and data. This interaction is then called mobile commerce (mcommerce). M-commerce is widely used due to its mobility and ubiquity advantages. The author is interested to study the cultural effects toward m-commerce adoption in Indonesia, since the nature of communication itself is generally impacted by culture. To do so, the author tries to conduct a research based on cross cultural theories on technology adoption. The author also incorporated the work of Hofstede in [8] to define the cultural profile of Indonesia. This research mimics the research procedures of Harris et al. which had studied the mcommerce adoption in Hong Kong. Several adjustments were made to fit with Indonesian conditions. This research finds that Indonesia as collectivist culture tends to adopt synchronous m-commerce services and is sensitive to the price of services. As a high power distance culture, Indonesia is more likely to adopt hedonic services. These characteristics of m-commerce adoption can also be found in Hong Kong which has similar cultural profile with Indonesia.

Abstrak :
Pesatnya perkembangan Teknologi Informasi TI di Indonesia mempengaruhi tren atas pembentukan start-up berbasis TI. Salah satu contoh start-up tersebut adalah PT Tukang Teknologi Indonesia yang memiliki produk m-commerce bernama TUKANG.COM. TUKANG.COM merupakan produk m-commerce yang menyediakan jasa pencarian tukang di bidang konstruksi sesuai kebutuhan yang diinginkan oleh konsumennya. Para top management PT Tukang Teknologi Indonesia mengharapkan nilai jasa produk tersebut dapat diterima oleh konsumen-konsumen berpotensial yang berada di pelosok nusantara. Namun, beberapa permasalahan seperti tidak tercapainya target jumlah pesanan dan unduhan apliakasi menjadi konsiderasi utama yang dapat menghambat tujuan strategis perusahaan terhadap produk tersebut. Oleh karena itu, penelitian ini dilakukan untuk memberikan rekomendasi kepada perusahaan berupa strategi pemasaran digital yang disesuaikan dengan konteks produk TUKANG.COM yaitu m-commerce sehingga dapat membantu pencapaian tujuan strategis tersebut. Dalam pembentukan strategi pemasaran tersebut, penelitian ini menggunakan SOSTAC Analisi Situasi, Pembentukan Target, Pembentukan Strategi, Pembentukan Taktik, Pelaksanaan Strategi, Kontrol Pelaksanaan Strategi sebagai kerangka utamanya serta beberapa teori yang digunakan dalam masing-masing tahapan. Penelitian ini menghasilkan tujuh target, enam strategi dan tujuh belas taktik sesuai dengan analisis situasiyang dilakukan dengan wawancara kepada beberapa top management PT Tukang Teknologi Indonesia. ......The growth of Information Technology IT in Indonesia affects the trend of IT based start up company establishment in the country. One of the example of those start ups is PT Tukang Teknologi Indonesia with a m commerce product called TUKANG.COM. TUKANG.COM is a m commerce product that provides service for finding workers in the construction field which are suitable for its customer rsquo s needs. Top managements of PT Tukang Teknologi Indonesia expects the delivery of its service value can reach all potential customers in Indonesia. However, there are problems that should be overcome such as challenge to achieve number of downloadsand number of transaction through TUKANG.COM. Those problems may obstruct the achievement of company rsquo s strategic goals. Therefore, this research was conducted to give recommendations to the company in a shape of digital marketing strategy that is adjusted to the context of the m commerce. The establishment of the strategy used SOSTAC Situation Analysis, Objective, Strategy, Tactics, Action, Control as the main framework with someadditions of relevant theories embedded in the respective steps. This research constructs seven targets, six strategies, and seventeen tactics based on the situation analysis process by using interview method to the top management of PT Tukang Teknologi Indonesia.

Abstrak :
Implementasi fitur Augmented Reality (AR) try-on pada mobile commerce telah banyak dilakukan, seperti pada produk pakaian, aksesoris, dan kecantikan. Produk lain yang juga telah dikembangakan dengan AR try-on adalah furniture. Dengan adanya fitur ini, pengguna dapat memvisualisasikan produk tiga dimensi pada lingkungan nyata tempat pengguna berada. Namun, pada implementasi produk furniture saat ini, pengguna hanya dapat mencoba produk yang tersedia, sementara itu banyak konsumen yang membutuhkan fitur tambahan untuk dapat melakukan kustomisasi barang sehingga dapat disesuaikan dengan kebutuhannya. Penelitian ini akan membahas mengenai implementasi fitur kustomisasi produk dengan AR pada m-commerce dan melihat pengaruh dari fitur tersebut terhadap niat beli pengguna (purchase intention). Implementasi kustomisasi produk dengan AR dilakukan dengan memberikan pilihan kepada pengguna terhadap produk-produk yang tersedia, sambil pengguna mencoba produk tersebut. Penelitian ini mengidentifikasi pengaruh fitur dengan menggunakan teori Task-Technology Fit (TTF). Karena keterbatasan device yang dimiliki penulis, maka fitur kustomisasi produk dengan AR ini dibangun dengan menggunakan WebXR model-viewer. Hasil dari penelitian ini menunjukkan bahwa fitur mencoba produk dapat meningkatkan niat beli pengguna, namun fitur kustomisasi tidak. Implementasi AR ini dapat dibangun dengan menerapkan beberapa karakteristik, yaitu interactivity, vividness, informativeness, dan visual aesthetic. Selain itu, teori TTF juga menunjukkan bahwa jika teknologi yang diterapkan dapat memenuhi kebutuhan konsumen pada mobile commerce, maka dapat meningkatkan keyakinan pengguna dalam menentukan pilihannya, dimana juga dapat mempengaruhi niat pengguna berbelanja. ......There have been many implementations of Augmented Reality (AR) try-on features in mobile commerce, such as in clothing, accessories, and beauty products. Another product that also has been developed with AR try-on is furniture. With this feature, users can visualize three-dimensional products in their real environment where the user is located. However, in the current implementation of furniture products, users can only try the available products, meanwhile many consumers need additional features to be able to customize goods so that they can be adjusted to their needs. This study will discuss the implementation of product customization features with AR in m-commerce and see the effect of these features on purchase intentions. The implementation of product customization with AR is done by giving the user a choice of the available products, while the user tries the product. This research was identifying the effect of features using Task-Technology Fit (TTF) theory. Due to the limitations of the author's device, the product customization feature with AR was built using the WebXR model-viewer. The results of this study indicate that the try product with AR can increase users' purchase intentions, but the customization feature does not. This AR implementation can be built by applying several characteristics, namely interactivity, vividness, informativeness, and visual aesthetics. In addition, the TTF theory also shows that if the technology applied can meet consumer needs in mobile commerce, it can increase user confidence in making their choices, which can also affect users' shopping intentions.