"Penelitian ini bertujuan untuk mendapatkan model pengukuran kinerja Keamanan Laut berbasis kriteria MBNQA 2013-2014, sehingga diperoleh ukuran kinerja dan posisi kinerja saat ini. Penelitian dilakukan dengan metode AHP melalui kuisioner perbandingan berpasangan untuk mendapatkan pembobotan kriteria, sehingga dapat disusun peringkat dan diketahui kinerja kriteria yang belum tercapai. Dari hasil penelitian diperoleh bobot terbesar adalah kepemimpinan yang telah terpenuhi pada kinerja saat ini. Sedangkan pada kriteria Hasil, Fokus Operasi dan Pengukuran, Analisis dan Manajemen Pengetahuan belum mencapai nilai yang dipersyaratkan. Perbaikan pada kriteria Pengukuran, Analisis dan Manajemen Pengetahuan sebagai fondasi sistem akan meningkatkan efektivitas pada Proses Operasi sekaligus Hasil secara keseluruhan.
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This study aims to obtain a model of Maritime Security performance measurement based on MBNQA 2013-2014 kriteria in order to get the standart of performance and position currently. The study was conducted with AHP method through a pairwise comparisons questionnaire to obtain the weight of importance kriteria. Seeing from the result acquired, the kriteria performance can be arranged so that the undefine kriteria performance could be shown. Obviously, the result from the research showed that the biggest performance of Maritime Security was the leadership in the present performance. Meanwhile, the other kriteria that still unclear were Result kriteria, Focus Operation Process kriteria, Measurement, Analysis and Knowledge Management kriteria. Clearly, the reparation in the kriteria of Measurement, Analysis, and Knowledge Management considered as the foundation within the system of performance which would enhance the efectivity in every operation process as well as the overall result of performance."
