Ditemukan 5 dokumen yang sesuai dengan query
London: Routledge, 2009
025.524 GOO
Buku Teks Universitas Indonesia Library
McClure, Charles R., author
Charles McClure and Paul T. Jaeger speak to the ways in which the Internet has had more impact on public libraries than any other technology since the creation of the book. The issues presented are vital to library service, planning, evaluation, research and educationand most significantly how effectively libraries service...
Chicago: [American Management Association;, ], 2009
e20437662
eBooks Universitas Indonesia Library
Carr, Reg, author
Oxford: Chandos, 2007
027.7 CAR a
Buku Teks Universitas Indonesia Library
Jurewicz, Lynn, author
Ever-expanding technologies are raising the bar, as customers increasingly expect fast, sophisticated solutions and results in their interactions with the library. Drawing on their system of improved customer service available through technology, the authors show how automating traditional library services can decrease staff workloads while improving speed and access for...
Chicago: [American Library association, American Library association], 2003
e20436189
eBooks Universitas Indonesia Library
Coffman, Steve, author
If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and...
Chicago: [American Library association, American Library association], 2003
e20436181
eBooks Universitas Indonesia Library
