"[
ABSTRAKPerkembangan bisnis ritel di Indonesia telah mendorong makin maraknya ritel outlet
modern. Persaingan di bisnis ini makin ketat sehingga mendorong tiap-tiap retailer
untuk semakin memperbaiki sistem dan teknologi yang diterapkan dalam
menjalankan usaha bisnis untuk meningkatkan value chain. Salah satunya dengan
menerapkan model bisnis proses yang jelas sebagai acuan dalam menjalankan
kegiatan bisnis sehari-hari. Berbagai teknik permodelan bisnis proses telah diterapkan
di beberapa usaha. Salah satu teknik permodelan yang dapat diterapkan untuk bisnis
ritel adalah Metode IDEF0. Metode mampu mengidentifikasi alur dan sequence
proses pada bisnis ritel. Setelah memperoleh model bisnis yang jelas, selanjutnya
membuat suatu pengembangan (to be model) dari model bisnis yang ada (as is model)
untuk dapat lebih meningkatkan kinerja bisnis. Dalam penelitian ini telah dapat
diidentifikasi model bisnis proses supermarket yang sudah diterapkan, model bisnis
dikembangkan menjadi model baru untuk kemudian dianalisa perbandingan antara as
is model dan to be model. Tujuannya untuk mengukur peningkatan kinerja (value
chain) dari pengembangan yang dilakukan. Penelitian menghasilkan kinerja dari
persediaan barang (stock on hand - SOH) meningkat dan tingkat ketiadaan barang
(out of stock – OOS) menurun pada supermarket.
ABSTRACTThe development of retail business in Indonesia has encouraged the increasingly
widespread modern retail outlets. Competition in this business more stringent so as to
encourage every retailer to further improveof the systems and technologies are
applied in running the business to improve the value chain. By applying a clear
business model as a reference process in the course of daily business. Various
business process modeling techniques have been applied in some effort. One of the
modeling techniques that can be applied to the retail business is IDEF0 method. The
method is able to identify the flow and sequence in the retail business processes.
After obtaining a clear business model, then make a development (to be models) of
the existing business model (as is model) to be able to further improve business
performance. This study has identified the supermarket business model that has been
implemented, the business model is developed into a new model to be analyzed the
comparison between the as is model and to be model. The goal is to measure the
performance improvement of development (as a value chain) being done. Research
produced a performance of inventory (stock on hand - SOH) increases and the level
of unavailable goods (out of stock - OOS) decreased at the supermarket, The development of retail business in Indonesia has encouraged the increasingly
widespread modern retail outlets. Competition in this business more stringent so as to
encourage every retailer to further improveof the systems and technologies are
applied in running the business to improve the value chain. By applying a clear
business model as a reference process in the course of daily business. Various
business process modeling techniques have been applied in some effort. One of the
modeling techniques that can be applied to the retail business is IDEF0 method. The
method is able to identify the flow and sequence in the retail business processes.
After obtaining a clear business model, then make a development (to be models) of
the existing business model (as is model) to be able to further improve business
performance. This study has identified the supermarket business model that has been
implemented, the business model is developed into a new model to be analyzed the
comparison between the as is model and to be model. The goal is to measure the
performance improvement of development (as a value chain) being done. Research
produced a performance of inventory (stock on hand - SOH) increases and the level
of unavailable goods (out of stock - OOS) decreased at the supermarket]"
