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"ABSTRAKPenelitian ini bertujuan untuk menguji pengaruh organizational learning culture terhadap kinerja karyawan tetap dengan employee engagement sebagai variabel mediasi pada Detmold Group. Peneliti menggunakan organizational learning culture sebagai variabel independen, kinerja karyawan sebagai variabel dependen dan employee engagement sebagai variabel mediasi. Pada penelitian ini peneliti meggunakan teori organizational learning culture dari Watkins dan Marsick, teori employee engagementdari Hewitt dan pengukuran kinerja karyawan berdasarkan indikator penilaian kinerja yang dimiliki oleh Detmold Group. Penelitian ini menggunakan pendekatan kuantitatif dengan pengumpulan data menggunakan metode survei. Instrumen penelitian ini menggunakan kuesioner. Jumlah sampel dalam penelitian ini yaitu 115 karyawan tetap Detmold Group dengan menggunakan total sampling, dengan tingkat responsi 85%. Teknik analisis Partial Least Square dengan bantuan perangkat lunak SmartPLS v.3. Hasil penelitian ini memperlihatkan bahwa organizational learning cultureberpengaruh terhadap employee engagement dan kinerja karyawan secara signifikan. Employee engagement sebagai variabel mediasi dari organizational learning culture juga berpengaruh secara signifikan terhadap kinerja karyawan.

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ABSTRACTThe purpose of this research is to examines the effect of organizational learning culture on employee performance with employee engagement as intervening variable case study in Detmold Group. This research used organizational learning culture as independent variable, employee performance as dependent variable and engagement as intervening variable. This research applied the theory of organizational learning culture by Watkins and Marsick, employee engagement theory by Hewitt and Employee perfomance measurement by Detmold Group measurement tools. This researchused quantitative approach to gather the data by utilizes a survey method. This research distributed self administrated to 115 respondents. The respondents were permanent employee in head office. Data were analyzed with Partial Least Square by using SmartPLS v.3. The result shows that organizational learning culture has a significant effect on employee engagement and employee performance, meanwhile employee engagement as intervening variable from organizational learning culture has a significant effect on employee performance."

"Pegadaian adalah perusahaan bisnis jasa gadai satu satunya di Indonesia. Seiring berjalannya waktu perkembangan bisnis gadai mengalami pertumbuhan yang pesat. Pertumbuhan bisnis jasa gadai tidak lepas dari peran Karyawan dalam memacu kinerja untuk mencapai hasil yang optimal. Karyawan yang dikelola dan dipelihara dengan baik akan menghasilkan hasil kinerja yang baik. Salah satu bentuk memelihara karyawan ialah dengan menjaga keterikatan karyawan di perusahaan. Penelitian ini menggunakan pendekatan kuantitatif dengan survey kepada 31 pegawai tetap kantor wilayah VIII Jakarta PT Pegadaian. Analisis data menggunakan korelasi rank spearman. Hasil penelitian menunjukkan adanya hubungan positif dan kuat antara keterikatan karyawan dan kinerja karyawan.

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Pawn is a pawn of the corporate services business in Indonesia only. Over time the development of the pawn business experienced rapid growth. Fiduciary services business growth can not be separated from the role of employees in a performance boost to achieve optimal results. Employees are managed and maintained properly will result in good performance results. One form of maintaining employee engagement is to keep the employees in the company. This study uses a quantitative approach with a survey of 31 full time employees of regional offices VIII Jakarta PT Pawn. Data analysis using Spearman rank correlation. The results showed a strong positive correlation between employee engagement and employee performance."

"ABSTRAKStudi pada kajian ini bertujuan untuk menganalisis pengaruh dari perceived organizational support, quality of worklife dan employee engagement terhadap employee performance di Inspektorat Jenderal Kementerian Perdagangan. Inspektorat Jenderal sebagai peraih WTA-ZI tahun 2017 dan nilai terbaik untuk implementasi SAKIP tahun 2017 di lingkungan Kementerian Perdagangan. Data dalam penelitian ini dikumpulkan melalui kuisioner yang dibagikan kepada 104 pegawai dan studi literatur yang didapatkan dari Sekretariat Inspektorat Jenderal. Metode analisis yang digunakan yaitu analisis deskriptif dan pendekatan SEM yang dalam pengolahan datanya menggunakan aplikasi software SMARTPLS3. Hasil dalam pengolahan data yang dilakukan terhadap 104 pegawai negeri sipil pada Inspektorat Jenderal menunjukan bahwa perceived organizational support dan quality of worklife mempunyai pengaruh secara signifikan terhadap employee engagement namun tidak berpengaruh secara signifikan terhadap employee performance.Sedangkan employee engagement berpengaruh secara signifikan terhadap employee performance. Berdasarkan uji hubungan tidak langsung perceived organizational mempunyai pengaruh terhadap employee performance melalui mediasi employee engagement dan variabel quality of worklife mempunyai pengaruh terhadap employee performance melalui mediasi employee engagement.

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ABSTRACTThe study of this study aims to analyze the effect of perceived organizational support, quality of work life and employee engagement to employee performance in the Inspectorate General of the Ministry of Commerce. Inspectorate General as WTA ZI winner in 2017 and the best value for SAKIP implementation in 2017 within Ministry of Trade. The data in this study were collected through questionnaires distributed to 104 employees and literature studies obtained from the Secretariat of the Inspectorate General. The analytical method used is descriptive analysis and SEM approach in the data processing using SMARTPLS3 software application. The results of data processing performed on 104 civil servants at the Inspectorate General showed that perceived organizational support and quality of worklife had significant influence on employee engagement but did not significantly influence employee performance. While employee engagement had significant effect on employee performance. Based on perceived organizational indirectness test have influence to employee performance through mediation of employee engagement and variable quality of worklife have influence to employee performance through mediate employee engagement. "