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Scott, Graham, Gini, author
All managers get saddled with "problem"employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types, including:
* The Impossible ""I""s: Incompetents, Idiots, and...
New York: [American Management Association, ], 2007
e20438530
eBooks Universitas Indonesia Library
