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"Setiap perguruan tinggi di Indonesia bertanggung jawab atas kelengkapan, kebenaran, ketepatan, dan kemutakhiran data pendidikan tinggi di perguruan tinggi masing-masing. Data pendidikan tinggi digunakan untuk pelaksanaan sistem penjaminan mutu pendidikan tinggi dan digunakan sebagai landasan dalam penyusunan kebijakan terkait program studi dan perguruan tinggi di Indonesia. Hasil pengukuran kualitas data menunjukkan bahwa terdapat permasalahan pada data pendidikan tinggi di Politeknik Statistika STIS yaitu belum memenuhi kriteria kelengkapan, kebenaran, ketepatan, dan kemutakhiran. Pengukuran tingkat kematangan manajemen kualitas data telah dilakukan dengan menggunakan Loshins Data Quality Maturity Model dimana hasilnya berada pada kisaran level 1 dan 2. Hanya komponen dimensi kualitas data yang telah mencapai target yang diharapkan. Untuk itu, rekomendasi disusun berdasarkan kerangka kerja DAMA-DMBOK. Adapun aktivitas yang perlu dilakukan adalah mengembangkan dan mempromosikan kesadaran terhadap kualitas data; mendefinisikan kebutuhan kualitas data; melakukan profiling, analisis, dan penilaian kualitas data; mendefinisikan aturan bisnis (business rules) kualitas data; menetapkan dan mengevaluasi tingkat layanan kualitas data (data quality service levels); mengelola permasalahan terkait kualitas data; merancang dan mengimplementasikan operasional prosedur untuk manajemen kualitas data; dan memantau operasional dan performa prosedur manajemen kualitas data.

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Every varsity in Indonesia is responsible for ensuring the completeness, the validity, the accuracy, and the currency of its educational data. The educational data is used for the implementation of the higher-education quality assurance system and is used as a basis to formulate policies related to universities and majors in Indonesia. Data quality assessment result indicates that educational data in Statistics Polytechnic STIS did not meet completeness, validity, accuracy, and currency criteria. Data quality management maturity has been measured using Loshins Data Quality Maturity Model which the result are in level 1 to level 2 of maturity. Only data quality dimensions component has achieved the expected target.

Thus, recommendations have been proposed based on the DAMA-DMBOK framework. The activities needed to be carried out are developing and promoting awareness of data quality; defining data quality requirements; profiling, analyzing, and evaluating data quality; define business rules for data quality, establish, and evaluate the data quality services levels, manage problems related to data quality, design and implement operational procedures for data quality management, and monitor operations and performance of data quality management procedures."

"ABSTRACTProduksi susu cair memiliki banyak cacat yang mengakibatkan hilangnya kesempatan untuk mendapat keuntungan yang bisa diperoleh jika kualitas produk sesuai dengan standar yang telah ditentukan. Penelitian ini bertujuan untuk mengetahui faktor-faktor apa saja yang mempengaruhi kualitas produk susu. Quality Function Deployment (QFD) digunakan untuk mengetahui faktor-faktor yang mempengaruhi kualitas (whats dan bagaimana persyaratan teknis untuk mencapai faktor-faktor tersebut (hows). Failure Mode and Effect Analysis (FMEA) digunakan untuk mengetahui risiko potensi kegagalan dari faktor yang mendapat bobot tinggi pada tahap QFD. Hasil pengolahan data menunjukkan bahwa kebersihan pekerja/operator, alat produksi, dan proses produksi merupakan faktor dengan kepentingan tertinggi dalam mempengaruhi kualitas produk pada industri pengolahan susu. Hasil pengolahan data juga menunjukkan bahwa proses filling dan proses sterilisasi memiliki risiko tertinggi dalam menimbulkan defect dengan Risk Priority Number (RPN) di atas 100. Penyok (body) mendapat RPN sebesar 240, chaneling mendapat RPN sebesar 140, penyok (miring) mendapat RPN sebesar 128, dan scratch mendapat RPN sebesar 120.

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ABSTRACTThe production of liquid milk has many defects which results in the loss of the opportunity to gain benefits that can be obtained if the quality of the product complies with the prescribed standards. This study aims to determine what factors influence the quality of dairy products. Quality Function Deployment (QFD) is used to find out what factors influence quality (whats) and how to achieve these factors (hows). Failure Mode and Effect Analysis (FMEA) is used to determine the risk of potential failure of factors that achieve high credence at the QFD stage. The results of the data processing show that the sanitation of workers / operators, production equipment, and production processes has the highest importance in influencing product quality in the milk processing industry. The results of the data processing also show that the filling and sterilization process have the highest risk of causing defects with Risk Priority Number (RPN) above 100. Dented (body) receives an RPN of 240, chaneling receives an RPN of 140, dented (skewed) receives an RPN of 128, and scratch receives an RPN of 120."

"ABSTRACTThe implementation of quality management system ISO 9001: 2000 is a strategic step of the enterprise to deliver the product and service with high quality to its customer. The reason is because the the satisfaction of consumers is the main goal of organization because it is significant in determining the survival of the company.PT. X as a company which involve in the furniture industri especially in production of KitchenSet and Wardrobe decided to adopt the Quality Management System ISO 9001:2000 to improve the performance of its product and process, aimed to enhance the client satisfaction. By implementing this system, the company is encouraged to make continoual improvements.The goal of this research is to investigate how far the actual performance of the company is by doing measurement on some indicators of performance 'such as the level of product defect, percentage of the delivery on time, and the level of the costumer satisfaction concerning the over-all performance of the company: quality of product, design, working methode during the installation process in the client's premises. The result of this measurement is compared with the Quality objectives as a barometer which determine whether the performance of the organization has been suitableBased on the result of this research during June until August 2004, we find that:1. The level of the product defect is 2.10% in June, 4.85% in July and 2.93% in August2. The level of the delivery on time in June is 13.11% and 20% in July3. The Level of the customer satisfaction is 85.51 % based on the questioner distributed to the client in January-March 2004 by Marketing Department.Based on the result of the actual performance of the company, compared to the Quality objective, the writer give some recommendations:1. The company, need to make bussiness process reengineering to help the company toddiver product on time to the customer ..2. To enhance the availability of the raw material in tenns of quantity and quality to prevent the lateness of production schedule3. The company should analyze the consuments satisfaction on the regular basis to help to know the input for the performance improvement quickly and improve the customer satisfaction."

"Kemampuan sebuah perusahaan untuk bertahan dalam kompetisi di industri yang dijalani akan sangat membantu untuk keberlangsungan perusahaan. Seperti kebanyakan UMKM lainnya, terdapat tantangan yang saat ini dihadapi oleh Klinik A+ Dental Care. Dengan dilakukannya proses Business Coaching bertujuan untuk membantu memperbaiki sistem pada Klinik A+ Dental Care agar perusahaan ini dapat lebih bertahan di dunia bisnis. Penelitian ini dilakukan dengan serangkaian wawancara dengan pemilik dan observasi pada proses bisnis Klinik A+ Dental Care, sebuah klinik gigi pratama. Dengan suatu pelaku usaha bisnis berpegang teguh terhadap sistem manajemen mutu yang baik akan memudahkan untuk memiliki diferensiasi berkelanjutan. Dengan ini dilakukan beberapa analisis yang mencakup analisis internal dan analisis eksternal. Metodologi analisis yang dilakukan adalah Analisis Business Model Canvas, Analisis Marketing Mix, Analisis STP, Analisis Du Pont, Analisis PESTLE, Analisis Porter’s Five Forces, Analisis SWOT, Analisis Gap, dan Analisis Pareto. Sehingga diberikanlah Solusi berdasarkan prinsip sistem manajemen mutu yaitu prinsip customer focus, prinsip process approach, dan prinsip evidence-based decision making.

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A company's ability to survive competition in the industry it operates in will be very helpful for the company's sustainability. Like most other MSMEs, there are challenges currently being faced by the A+ Dental Care Clinic. By carrying out the Business Coaching process, the aim is to help improve the system at the A+ Dental Care Clinic so that this company can survive better in the business world. This research was conducted with a series of interviews with the owner and observations of the business processes of A+ Dental Care Clinic, a primary dental clinic. Having business actors who adhere to a good quality management system will make it easier to have sustainable differentiation. With this, several analyzes were carried out including internal analysis and external analysis. The analysis methodology used is Business Model Canvas Analysis, Marketing Mix Analysis, STP Analysis, Du Pont Analysis, PESTLE Analysis, Porter's Five Forces Analysis, SWOT Analysis, Gap Analysis, and Pareto Analysis. Therefore, the solution is provided based on the principles of a quality management system, namely the customer focus principle, the process approach principle, and the evidence-based decision making principle."

"Ide dan teori manajemen kualitas dari W. Edward Deming telah diimplementasikan di dunia dalam industri manufacture dan jasa. Fokus penelitian ini adalah untuk menguji Deming Management Method dengan memasukan interfensi indikator pengukur dalam proyek telekomunikasi dengan studi kasus industri telekomunikasi di Indonesia. Dalam penelitian ini akan dianalisis pengaruh indikator pengukur yang diinterfensikan dan korelasi dari hubungan yang dihipotesiskan semuanya terkait secara positif, diawali dengan analisa hubungan antar variabel dengan menggunakan analisa PLS-SEM. Selanjutnya dianalisa apakah ada dukungan kuat untuk menerapkan ajaran dan gagasan W. Edwards Deming ke peningkatan manajemen kualitas proyek telekomunikasi. Dari rumusan masalah akan dianalisa apa saja yang perlu dievaluasi dari hubungan antara Deming Management Method dan peningkatan manajemen kualitas, dan strategi aplikasi yang dapat meningkatkan manajemen kualitas proyek telekomunikasi di Indonesia. Analisa pemetaan dengan menggunakan metode Importance Performance Analysis (IPA) dan strategi pengembangan yang didapat akan dilihat pengaruhnya dengan studi kasus Project Cloud Phase 2 (sebelum penerapan) dan Project Cloud Phase 3 (setelah penerapan) di PT. XYZ. Pengaruh sebelum dan sesudah diukur dengan angka kepuasan stakeholder dengan menggunakan metode Customer Satisfaction Index (CSI). Hasil penelitian menunjukan bahwa Penerapan Deming Management Method dapat memberikan pengaruh positif dan dapat meningkatkan kinerja manajemen kualitas dalam proyek telekomunikasi di Indonesia.

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Quality management ideas and theories from W. Edward Deming have been implemented in the world, especially in the manufacturing and service industries. The focus of this research is to examine the Deming Management Method by including the intervening of the measuring indicators in the telecommunication project with the telecommunications industry case study in Indonesia. In this research, we will analyze the effect of the measured indicators and the correlations of the hypothesized relationships that are all positively related, begin with an analysis of the relationship between variables with the PLS-SEM approach. From the formulation of the problem will be analyzed what needs to be evaluated from the relationship between the Deming Management Method and improving quality management, and strategy that can improve the quality management of telecommunications projects in Indonesia. Mapping analysis use Importance Performance Analysis (IPA) method and development strategies obtained will be seen its influence with the Project Cloud Phase 2 (before application) and Project Cloud Phase 3 (after aplication) case studies at PT. XYZ. The influence before and after is measured by stakeholder satisfaction figures using the Customer Satisfaction Index (CSI) method. The results showed that the application of Deming Management Method can have a positive influence and can improve the performance of quality management in telecommunications projects in Indonesia."