Ditemukan 2 dokumen yang sesuai dengan query
Plenert, Gerhard, author
This practical guide explains how to implement a strategic performance model and select and integrate appropriate metrics to acheive desired goals.
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New York: McGraw-Hill, 2012
658.401 3 PLE s
Buku Teks Universitas Indonesia Library
This research aims to identify application quality tools for improving quality-related outcomes (proses improvement,employee satisfaction,customer satisfaction,quality performence) in transportation industry.......
Artikel Jurnal Universitas Indonesia Library
