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"This issue defines a self-directed work team (SDWT) as a small group of people who are empowered to manage themselves and their daily work. Inside you'll learn the steps involved to achieve a cultural transformation to a team-based culture. It clarifies both the trainer's and management's role in the transition."

"hows readers how they can lead their inside sales squads to success - from hiring and motivating to training, coaching, and more, including: Customer 2.0: Selling to the elusive buyer; Tools 2.0: Choosing the best sales productivity and intelligence tools for their team; and Talent 2.0: Hiring, training, and retaining inside sales superheroes."

"The scope of leadersAE responsibilities is constantly evolving, yet certain core competencies remain the same. Find out which essential skills are crucial for effective leadership, and how to build them in todayAEs fast-paced, budget-strained work environments."

"Contents :- Leading teams; engaging in leadership; basic building blocks - Influence behaviors and skills - Leadership in action - References & resources - Job aid: an action plan for engaging in team leadership "

"Issues like lack of trust and commitment, unresolved conflicts, and the inability of individuals to understand how their actions impact others often stop the most promising teams from delivering great results. This simple, easy-to-use book gives busy managers activities they can use to help their employees improve their levels of emotional intelligence and become more effective. The exercises included will help employees deal with anger and emotional triggers, pick up on cues from teammates, encourage communication, and much more."

"Don't rock the boat. Don't make waves. Don't offend anyone. There's a palpable feeling that clouds many team meetings and keeps them from being productive: over-politeness. And while the conflict that naturally exists in most organizations hasn't gone away, it manifests itself in passive aggression, mediocrity, and a molasses-like inability to get anything done. "Nice Teams Finish Last" provides the antidote to this all too common tendency, giving managers, team leaders and members, and facilitators the practical exercises and assessment tools they need to battle 'the nice trap' and start getting results! The book helps readers encourage skills such as constructive criticism, honest communication, and the kind of conflict that drives innovation and quality. From giving clear, sharp feedback, to effectively challenging others, this book provides the eye-opening tools teams need to achieve very nice results!"

"The divide between UX and web development can be stifling. Bridging UX and Web Development prepares you to break down those walls by teaching you how to integrate with your team’s developers. You examine the process from their perspective, discovering tools and coding principles that will help you bridge the gap between design and implementation. With these tried and true approaches, you’ll be able to capitalize on a more productive work environment.Whether you’re a novice UX professional finding your place in the software industry and looking to nail down your technical skills, or a seasoned UI designer looking for practical information on how to integrate your team with development, this is the must-have resource for your UX library."

"This issue will guide you through the five steps to form a successful virtual team and make it seem as if the thousands of miles of separation pose no threat to solving issues. In addition to a step-by-step process, the issue includes tips on team leadership, conflict management, an explanation of the three types of virtual team meetings, an a proven assessment instrument."

"How do you get 20 individuals in a room to work as a team and solve a problem quickly? This A to Z guide will show you how to assess your ability as team leader, along with advice on building the key competencies required. You will learn about appropriate interventions to facilitate the problem solving process and how to give constructive feedback."