An examination of the relationship between service quality,customer satisfaction, and store loyality within Departemen Stores in Jakarta.
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| The purpose of the research is to identify the relationship between service quality, customers satisfaction and store loyalty within the retail departement store context.... |
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| Majalah/Jurnal : | Telaah Manajemen jurnal riset & konsep manajemen 4 (1) Mei 2009 : 40 - 51 |
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