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Buku Teks :: Kembali

Innovating analytics

by Larry Freed (John Wiley and Sons, 2013)

 Abstrak

Machine generated contents note: 1.Customer Experience 2.0
2.NPS
-What It Is and What It Does Well
3.NPS
-Fundamentally Flawed
4.WoMI
-The Next Generation of NPS
5.The Four Drivers of Business Success
6.Why the Customer Experience Matters
7.The Customer Experience Measurement Ecosystem
8.Best Customer Experience Practices
9.Big Data and the Future of Analytics.

 Metadata

No. Panggil : 658.8 FRE i (1)
Entri utama-Nama orang :
Subjek :
Penerbitan : Hoboken, NJ: John Wiley and Sons, 2013
Sumber Pengatalogan:
ISBN: 9781118779484
Tipe Konten: text
Tipe Media: unmediated
Tipe Carrier: volume
Edisi:
Catatan Seri:
Catatan Umum:
Catatan Versi Asli:
Deskripsi Fisik: v, 282 pages : illustration ; 24 cm
Lembaga Pemilik: Universitas Indonesia
Lokasi: Perpustakaan UI, Lantai 2
  • Ketersediaan
  • Ulasan
No. Panggil No. Barkod Ketersediaan
658.8 FRE i (1) 01-15-01142 TERSEDIA
658.8 FRE i (1) 01-15-01140 TERSEDIA
658.8 FRE i (1) 01-15-01141 TERSEDIA
Ulasan:
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