Innovating analytics
by Larry Freed (John Wiley and Sons, 2013)
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Machine generated contents note: 1.Customer Experience 2.02.NPS-What It Is and What It Does Well3.NPS-Fundamentally Flawed4.WoMI-The Next Generation of NPS5.The Four Drivers of Business Success6.Why the Customer Experience Matters7.The Customer Experience Measurement Ecosystem8.Best Customer Experience Practices9.Big Data and the Future of Analytics. |
No. Panggil : | 658.8 FRE i (1) |
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Subjek : | |
Penerbitan : | Hoboken, NJ: John Wiley and Sons, 2013 |
Sumber Pengatalogan: | |
ISBN: | 9781118779484 |
Tipe Konten: | text |
Tipe Media: | unmediated |
Tipe Carrier: | volume |
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Deskripsi Fisik: | v, 282 pages : illustration ; 24 cm |
Lembaga Pemilik: | Universitas Indonesia |
Lokasi: | Perpustakaan UI, Lantai 2 |
No. Panggil | No. Barkod | Ketersediaan |
---|---|---|
658.8 FRE i (1) | 01-15-01142 | TERSEDIA |
658.8 FRE i (1) | 01-15-01140 | TERSEDIA |
658.8 FRE i (1) | 01-15-01141 | TERSEDIA |
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