Freed, Larry, author
John Wiley & Sons, 2013
Buku Teks
Davenport, Thomas H., author
Harvard Business School Press, 2007
Buku Teks
Singleton, Alex D., author
Sage, 2018
Buku Teks
Sang C. Suh, Thomas Anthony, editors
Springer, 2017
Buku Teks
Larose, Daniel T., author
Wiley, 2015
Buku Teks