Measuring ROI in learning & development: case studies from global organizations
Patricia Pulliam Phillips and Jack J. Phillips (American Society for Training and Development, 2012)
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Contents :- Preface - Chapter 1: Building and managing an effective indigenous workforce - Chapter 2: Evaluating a global sales training program - Chapter 3: A learning intervention for work engagement - Chapter 4: Success through managers program ROI study - Chapter 5: Measuring the impact of conflict management skills training - Chapter 6: Technical training case study - Chapter 7: The ROI in using colleagues as coaches - Chapter 8: Lean concepts in healthcare: a return on investment study - Chapter 9: Store operations development workshop - Chapter 10: Measuring the ROI in business performance management - Chapter 11: Developing the ROI of an online English-as-a-second-language program - Chapter 12: Consultative sales program in a telecommunications company - Chapter 13: Determining impact and ROI for knowledge management - Chapter 14: Winning every walk-in - Chapter 15: Measuring ROI in a sales force coaching program - About the editors - About the ROI Institute |
Measuring ROI in learning and development case studies from global organizations.pdf :: Unduh
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No. Panggil : | e20442056 |
Entri utama-Nama orang : | |
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Penerbitan : | Alexandria, Virginia: American Society for Training and Development, 2012 |
Sumber Pengatalogan: | LibUI eng rda |
Tipe Konten: | text |
Tipe Media: | computer |
Tipe Pembawa: | online resource |
Deskripsi Fisik: | x, 406 pages : illustration |
Tautan: | http://portal.igpublish.com/iglibrary/search/ASTDB0000452.main.html?11 |
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