Phillips,Patricia Pulliam, author
Measuring ROI in learning & development: case studies from global organizations
American Society for Training & Development, 2012
 eBooks
Phillips, Jack J., author
ROI at work: best-practice case studies from the real world
American Society for Training and Development Press;, 2005
 eBooks
In action: measuring ROI in the public sector
Jack J. Phillips, Patricia Pulliam Phillips, editors
[American Society for Training & Development Press;, ], 2002
 eBooks
Easton, Geoff, author
Learning from case studies
Prentice-Hall, 1992
 Buku Teks
Roulstone, D. Brian, author
ROI for technology projects : measuring and delivering value
Butterworth-Heinemann, 2008
 Buku Teks
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