Ditemukan 846 dokumen yang sesuai dengan query
Oberstein, Sophie, author
Coaching is a hot buzzword in today?s hectic business world, and coaching skills are fast becoming essential for anyone who wants to help develop others in the workplace. If you are intrigued by the potential of coaching and want to learn more about promoting growth and learning on the job,...
Alexandria, Virginia: American Society for Training & Development, 2009
e20441055
eBooks Universitas Indonesia Library
Kamin, Maxine, author
Providing great customer service has never been more critical for the success of any business. 10 Steps to Successful Customer Service is designed as a quick but effective check up to ensure that front line professionals as well as customer service managers focus on the key practices that keep and...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441052
eBooks Universitas Indonesia Library
Lambert, Brian, author
Sales - it's an everyday event and part of every business transaction more than a million times a day. This book presents the fundamental elements of successful sales - the kind of success everyday business professionals can apply to create lasting relationships, productive business dealings, and successful bottom line results...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441050
eBooks Universitas Indonesia Library
Hartley, Darin, author
Facebook, LinkedIn, Twitter... You're familiar with social networking systems, but incorporating them into your communication efforts can be daunting. Which are right for your needs, and how should you use them?
Whether you're a consultant, communications professional, or corporate CEO, this book can help you leverage the power of social networking....
Alexandria, Virginia: American Society for Training & Development, 2010
e20441049
eBooks Universitas Indonesia Library
Maxey, Cyndi, author
Contents :
- Preface
- Introduction
- Acknolwedgments
- Step one: Forget the myth - being busy isn't being productive
- Step two: Manage your energy; manage your life
- Step three: Be useful and stick to the purpose
- Step four: Maintain clarity and...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441048
eBooks Universitas Indonesia Library
Gendelman, Joel, author
If you've ever wondered what it's really like to be a training and development consultant and what it takes to become a successful one, then you need this book. You'll learn about:
The four things you must have before becoming a consultant
How to sell yourself, find clients, and develop proposals
The client's...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441047
eBooks Universitas Indonesia Library
Vaughn, Robert H., author
Decisions, decisions! They have to be made, but how can you teach people to make decisions without agonizing or procrastinating? This book provides the answer...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441045
eBooks Universitas Indonesia Library
Way, Cynthia, author
Contents :
- Create an effective mentoring program:
- I. Planning and developing guidelines for mentoring programs
- II. Making effective matches
- III. Structuring the program: mentor/Mentee roles and responsibilities
- IV. Evaluation
- Where to go for more information ...
Alexandria, Virginia: American Society for Training & Development, 2011
e20441037
eBooks Universitas Indonesia Library
Contents :
- Measurement and evaluation
- Certification
- E-Learning and training technology
- Training and development
- References & resources
- Job aid ...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441035
eBooks Universitas Indonesia Library
Kirk, Ken, author
This Infoline will tackle the readability issue more appropriately by discussing guidelines for mastering clear and concise sentences in your workplace writing.
Contents :
- Identify your reader
- How to write better sentences
- Find a workplace writing process
- What next?
- References & resources ...
Alexandria, Virginia: American Society for Training & Development, 2010
e20441034
eBooks Universitas Indonesia Library
