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London: Facet Publishing, 2006

025.52 VIR

Buku Teks  Universitas Indonesia Library

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Coffman, Steve, author

If your customers don't sleep, why should your reference service? Online library reference services available 24/7 are offered in a growing number of institutions. With many models to choose from and more details to be worked out, it is a critical time for librarians to assess their patrons' needs and...

Chicago: [American Library association, American Library association], 2003

e20436181

eBooks  Universitas Indonesia Library

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Hirko, Buff, author

Even the best reference librarian can falter when suddenly thrust into cyberspace without the proper tools and training. As online library reference services become commonpractice, there?s a critical need to develop core competencies unique to the virtual world?from conducting chats to multitasking. What does it take to be successful at...

Chicago: [American Library association, American Library association], 2004

e20436131

eBooks  Universitas Indonesia Library

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Ronan, Jana Smith, author

Westport: Libraries Unlimited, 2003

025.524 RON c

Buku Teks  Universitas Indonesia Library

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Puckett, Jason, 1969-, author

"Whether you call them research guides, subject guides or pathfinders, web-based guides are a great way to create customized support tools for a specific audience: a class, a group, or anyone engaging in research. Studies show that library guides are often difficult, confusing, or overwhelming, causing users to give up...

Chicago, IL: Association of College and Research Libraries, a division of the American Library Association, 2015

001.42 PUC m

Buku Teks  Universitas Indonesia Library

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Irmaya Medikani, author

Penelitian mengenai layanan rujukan e-mail dilakukan di Perpustakaan British Council pada bulan Mei 2004. Tujuan utamanya adalah untuk melihat perbandingan antara pertanyaan rujukan e-mail yang terjawab dan tidak terjawab. Pengumpulan data diperoleh melalui rekod e-mail tercetak antara bulan Februari-September 2003. Proses pengolahan data dijelaskan. Hasil penelitian menunjukkan bahwa sebagian besar...

Depok: Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2004

S15305

UI - Skripsi (Membership)  Universitas Indonesia Library

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Wilson, A. Paula, author

Information-hungry consumers have become accustomed to flashy commercial web sites, the lightning speed of major search engines, and a seemingly endless array of "content" at high profile sites like Amazon.com. Libraries committed to delivering online content and services in this frenzied environment need the authoritative guidance and practical know-how available...

Chicago: [American Library association;American Library association;American Library association;American Library association, American Library association], 2004

e20436095

eBooks  Universitas Indonesia Library

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Shrinking budgets, curtailed hours, closed branches... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cultural contexts, as well as practical solutions for...

Chicago: The American Library Association, 2015

025.52 REI

Buku Teks  Universitas Indonesia Library

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Summary: Shrinking budgets, curtailed hours, closed branches... libraries appear to be an endangered species. These essays take a critical look at the megatrends and factors that affect current library policy and practice regarding the process of delivering information services. They offer historical and cultural contexts, as well as practical solutions...

Chicago : ALA Editions, an imprint of the American Library Association, 2015

025.52 REI

Buku Teks  Universitas Indonesia Library

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