Phillips, Patricia Pulliam, author
ROI decoded for trainers by the leading ROI experts in the field.
Return on Investment (ROI) Basics provides a baseline exploration of ROI for both novice and experienced WLP practitioners. Additionally, it includes a review of two essential, often overlooked, steps in the ROI process: communicating results and integrating ROI into...
Alexandria, Virginia: American Society for Training & Development, 2005
e20441259
eBooks Universitas Indonesia Library